How do you change the sender in TRIRIGA email notifications?


How do you change the “FROM” field of the emails sent from TRIRIGA notifications? Sometimes companies rename their TRIRIGA systems to some other name that pertains to their business. For the end-users, it is confusing to receive emails from “tririga” user, instead of their internal system name.

  • First you have to create… a new email address that is going to be used.
  • Then go to your TRIRIGAWEB.properties file and change the following parameter…  WF_NOTIFICATION_EMAIL_ID… Note: The properties files are in the config directory of the IBM TRIRIGA Application Platform installation. For example, on Windows, C:\Tririga\config is the typical location.
  • Restart the application server.
  • For more information on installation parameters, here is the IBM Knowledge Center topic about TRIRIGAWEB.properties (3.4.2).

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