IV72045: Action Items and Notifications counts are not accurate


The counts for Action Items and Notifications are governed by a TRIRIGA query, while the actual records shown are governed by a platform query that cannot be recreated in TRIRIGA because it uses a table that is hidden from the TRIRIGA Report Manager tool. The result is that the counts can indicate more records require attention than are actually available. In one case, the count indicated there were several records that required attention, but the platform query returns no records to process.

Continue reading 

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s