Why aren’t SCHEVENTCREATE events being created?


I have an issue in production. Some payment line items (PLIs) are not getting generated. The payment schedule is there and looks correct. However no PLI. I reproduced this issue in another environment for the same lease. It appears that the SCHEVENTCREATE is not happening, so the workflow “triPaymentSchedule – SCHEVENTCREATE – Generate Payments” is not getting fired.

When I look at the mail/event on the payment schedule that did not create a PLI, there is no scheduled event associated, like there are on payment schedules that do create a PLI. Has anyone encountered this issue before? Or have any information into what associates or creates the scheduled events?

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