Why aren’t JSP URLs opening in the IBM TRIRIGA form section and are instead opening a separate internet browser session? We have changed a form action button to fire a URL JSP page, and this will open a separate internet browser session. If the original record is then closed, this separate internet browser session will remain open, since there is no link between it and the record. We see some URL JSPs that will be opening the URL JSP page in the IBM TRIRIGA form section, but some will open the page in a separate internet browser session. When does this happen?
This is out of the scope of IBM TRIRIGA Support to check or debug JSP code at all. The JSP code will determine if the URL pages open in separate internet browser sessions or not. You need to get assistance from your development team to review the JSP page code, in order to have the URL page open in the way that your business requires.