Why aren’t IBM TRIRIGA employee records showing the list of licenses available in the system? We are following these steps for associating licenses to a new IBM TRIRIGA employee record just created:
- (a) Create the employee record.
- (b) Go to the Profile tab.
- (c) Scroll down to the License Details section.
- (d) Find the Licenses to be added. [Issue: Nothing is listed.]
- (e) Open the IBM TRIRIGA Admin Console > License Manager. [Issue: Nothing is listed.]
We do see the license files available on our [tririga_root]\config\licenses folder. So, the IBM TRIRIGA Home > Tools > System Setup > System > License application is showing these files correctly. But not the employee record. How can I fix this issue?