IV85684: OnChange workflow causes the More button to fail


After a refresh of data and a state transition in an OnChange workflow, the More button stops responding until you navigate away from the current tab and come back. In Internet Explorer (IE), this causes a JavaScript error as well…

As a temporary fix, the user can click on a different tab on the form and return to the original tab, and then the More button responds as expected. The OnChange workflow actions trigger a different path than the action buttons at the top. Moving forward, when a user transitions a record state with an OnChange workflow trigger placed on a record field, the More action button will work as expected. Before in this scenario, the More action button was broken.

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