How are transitions related to status updates via workflow?

In general, record transitions from “Draft” to “Active” either invoke a Close via the transition, or via a workflow invoked during the called action in TRIRIGA. This allows for a page refresh, and is important in the context of the Status value displayed on the record.

In some cases, it is possible to encounter a race condition where the page refresh/reload action is caught behind asynchronous and synchronous processes. An example is in the Work Task record. If the transition action does NOT invoke a Close action, the record status can display “Review In Progress” after activation. This is described in the attached graphic…

As a rule, it is more process-safe to call Close when there are asynchronous workflows operating against the workflow at the time of a state transition, as shown on the right-hand side of this graphic. Data is not displayed as permanent till a Close or Permanent Save is called.

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