The TRIRIGA integration object’s XML post type requests are not correctly encoding UTF-8 characters. As a result, double-byte characters, although they appear correctly in the server.log when the integration object’s “Debug” is clicked, are seen by the receiver as “??”.
The issue was that XML post type requests were not correctly handling UTF-8 characters. The fix is to include UTF-8 content binding when the entity is being added to the request. Moving forward, we resolved an integration object HTTP post scheme issue, where multibyte characters were not being correctly handled in the outgoing HTTP request. Please note with this fix, if for some reason your integration object HTTP post scheme configuration leaves the Content-Type field blank, and the Content-Type is not defined in the Headers field, then the Content-Type of the HTTP request will default to: “Content-Type: text/plain; charset=UTF-8”. On prior releases, it defaulted to: “Content-Type: null”.