Why doesn’t the document preview work in TRIRIGA 3.5.1.1?


After upgrading our platform from TRIRIGA 3.4.2.2 to 3.5.1.1, the document previews for file extensions such as PDF and XLS/XLSX have stopped working in both TRIRIGA Document Manager and TRIRIGA records such as Projects > Notes & Documents > Print Preview. We have set the TRIRIGAWEB.properties property IMPORT_CONTENT_INCLUDE_EXTENSIONS for .doc, .docx, .pdf, .xls, .xlsx, and .txt on both application and process servers and restarted the servers, but the document preview is still not working.

Continue reading

Advertisements

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s