How do you clear “Reports To” field when the person is retired?


I have been able to successfully populate this field, but when the manager gets retired, I am having trouble getting the field to be blank…

Because smart sections use references and do not rely on the association alone, you will want to use a Delete Reference workflow task to clear the smart section.  If you only clear the association, then the Cleanup Agent process will detect the reference with the missing association and will restore it.

Continue reading

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s