A first mouse click is necessary to “activate” further clicks on the TRIRIGA interface. That is, after the first innocuous click, something else is loaded into the browser that makes the system able to respond to further mouse clicks.
Steps to replicate:
- Click on Requests.
- Click on the Requests Pending Approval section.
- Click on the Escalate Action.
Notice that you have to click the action once to set focus, than a second time to open the popup window.