Go to My Reports and select the report named “triPeople – Filter – Active Users”. Run the report and export to Excel. In Excel, highlight the blank fields. In the lower-right corner, if you are using TRIRIGA 126.96.36.199, you will not see a count. But if you are using 188.8.131.52, you will see a count. The count that gets displayed is throwing off pivot tables when they are created from an exported report.