Go to My Reports and select the report named “triPeople – Filter – Active Users”. Run the report and export to Excel. In Excel, highlight the blank fields. In the lower-right corner, if you are using TRIRIGA 184.108.40.206, you will not see a count. But if you are using 220.127.116.11, you will see a count. The count that gets displayed is throwing off pivot tables when they are created from an exported report.