Having an issue with activating records and changing status

I’ve recently installed TRIRIGA and I’m having some difficulties with creating and activating records. When I accept any record, it shows a “Review in Progress” status. There’s no notification or action to perform to make it active. Any solution? Is there a way to view a distribution list? Any other way to create a second TRIRIGA user?

First thing, I would check to see if the Workflow Agent is running. If that is not the issue, then you need to examine the workflows for how approvals are set up.

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