Why is TRIRIGA missing its server logs for several days?


Does TRIRIGA delete log files automatically? We have found that TRIRIGA is missing server logs for some days. What might account for this?

No, TRIRIGA does not delete log files. If you are missing server.log files, the application was probably down for those days or someone manually deleted them.

If the database is deleted while applications are still connected, error messages in the form of MID errors will write to the server.log file until all space is consumed on the server or the situation is resolved. Your IT department might have noticed the space consumption, tracked it to the server.log, and deleted the file to keep the server from going down.

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