Why can’t you see the available licenses under “My Profile” tab?

I have recently upgraded to TRIRIGA 3.5.2/10.5.2. Currently, no user records are created. So I created one user record, but I can’t see the list of licenses under the “My Profile” tab in the user record. All licenses can be seen from the Tools > List Manager, and are also placed on the server under the \config\ folder. Any help would be appreciated.

See if this technote might help: Why aren’t IBM TRIRIGA employee records bringing the list of licenses available on system?

[Admin: This post is related to the 04.22.16 post about employee records not showing the available licenses.]

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