How do you integrate Exchange with TRIRIGA using IBM Domino?


I’m trying to do a reservation integration between Exchange (Outlook 365) and TRIRIGA. But since TRIRIGA is on-premise, it has several firewall restrictions in order to reach Exchange. As a solution, we are using IBM Domino to relay the SMTP messages from Exchange to TRIRIGA. The flow would be:

  • User books a room on Exchange using the web client.
    • The Send connector sends the email to Domino by using the forwarding contact for the room.
  • Domino receives the email and forwards it to the TRIRIGA server.
    • It should relay the message without modifying it in any way.
  • TRIRIGA receives and processes the SMTP message.
    • What we expected: The reservation should’ve been created.
    • What we see: TRIRIGA can’t find the room. It seems that the SMTP message is missing the “spec_id” of the room.

Has anyone implemented a similar solution? From Exchange to Domino to TRIRIGA? If yes, how did you configure the environments? Where should the “spec_id” be in the SMTP message that is sent to TRIRIGA?

[Admin: To see other related posts, use the SMTP tag or Outlook tag.]

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