IV97203: Hierarchical query for buildings with assets ends session


Users navigating to a hierarchical query of building and asset records have experienced user kickout (or timeout) behavior when entering or clearing filters.

We needed to prevent the load of a large hierarchical query with runtime user filters in a portal section that kicks the user out. Moving forward, we resolved an issue that could cause a user’s session to be terminated if the user interacts with an hierarchal query before the query has finished loading.

[Admin: This post is related to the 06.19.17 post about a user session terminated due to a missing security token. To see other related posts, use the Filter tag.]

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