IV92876: Second popup is rendering off-screen for plan work record


Basically, 2 in-frame popups are rendering from the Maintenance > Preventive Maintenance > Plan Work record.

To reproduce, create a new Plan Work record (Add button) and go to the PM Schedules section. Then click on the Add button. A popup will render for the PM Schedules. Then inside this popup, click on the Create Recurring Pattern link. The new popup will render inside the existing one, and that will have part of it off-screen, sometimes preventing users from selecting a radio button for the recurrence.

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Top 20 TRIRIGA troubleshooting technotes of 2016


What were some of the most used technotes in 2016? The IBM Watson IoT Support team has compiled a list of the top twenty TRIRIGA troubleshooting technotes that were most accessed on the web in 2016. We hope that highlighting these technotes here will help with your troubleshooting efforts.

Rank Technote
1 IBM TRIRIGA Information and Support Resources
2 Collecting Data: Read first for IBM TRIRIGA
3 Error during TRIRIGA installation on Windows 2012 R2
4 How to run WebSphere Application Server (WAS) Liberty profile as Windows service
5 org.apache.catalina.connector.CoyoteAdapter exception shows in log after upgrade
6 Making Google Mail work for incoming mail in TRIRIGA 3.4.1 on WebSphere 8.5.5.x
7 IBM TRIRIGA custom BIRT Reports previews correctly but does not run on TRIRIGA
8 Enabling LOG4J loggers on Oracle WebLogic platform after a successful install
9 IBM TRIRIGA Workflow Builder not loading tasks after Microsoft Security Patch install
10 TRIRIGA Outage – Cannot Login
11 BIRT reports taking so much time to load
12 Unable to login to TRIRIGA Anywhere Work Task Management
13 Unable to navigate between tabs and BIRT reports are not displaying any graph
14 How to set Field Level Auditing
15 TRIRIGA Workflow Agent failed to run after upgrade
16 TRIRIGA 3.4.2 Installer does not deploy to WebSphere 8.5.5
17 “Open Gantt in New Window” button has no function in the new Gantt scheduler
18 Document preview not working in TRIRIGA 3.5.1.1 and Download button not showing
19 TRIRIGA 3.5.1 BIRT report fails as no report can be found in the location it is stored
20 Understanding TRIRIGA Performance

[Admin: This post is related to the 05.27.16 post about the top twenty TRIRIGA technotes of January-May 2016.]

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What is the IBM TRIRIGA compatibility with Apple iPads?


I’m not sure if the supported OS list includes iOS officially. With the advent of iPad Pro devices, the line between iPhone-like devices and computers gets further blurred. After all, an iPad Pro begins to feel a lot like a MacBook Air. There is support for Safari on a computer as well, and generally the move is to become device-agnostic.

But I need to put forth some guidance about iPad Pro devices and TRIRIGA. My initial observation is that some basic functions don’t work correctly, perhaps HTML5 related? For example, rendering the portal. The page starts loading correctly, then the screen jiggers a bit and seems to stabilize, but scroll bars never appear and the user cannot move up or down. I’ve tested in both Safari and Chrome.

Official support of IBM TRIRIGA on iPad is limited to the IBM TRIRIGA UX Framework and Perceptive Applications. Traditional TRIRIGA, portal, and non-UX applications are only supported on Windows and Mac OS X operating systems when running Safari, Chrome, Edge, Firefox, or IE11. Although a lot of non-UX TRIRIGA will load on an iPad, you will run into some limitations as you have noted above…

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Where does the “Tax Rate %” come from in the PO line item?


Does anyone know where the “Tax Rate %” comes from when the purchase order line item is created?

It’s just a number field where you can enter a tax rate when you create the PO line item… Out of the box, you manually enter this value.

[Admin: The same question is also posted in the triDeveloper Google group, and the TRIRIGA Around the World Facebook group. ]

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ValuD: The year 2016 in review


As we close out 2016, it’s exciting to look back and see the tremendous growth we’ve had this past year. From launching MobilD, the latest in IBM TRIRIGA mobility, to expanding our offerings with Maximo and the Internet of Things, we have strengthened our presence across the industry. Each milestone has been a part of ValuD’s long-term vision to expand our offerings beyond IBM TRIRIGA as we continue our journey to become the premier IBM partner offering IWMS, EAM and IoT solutions…

As we enter into 2017, we share our highlights from the past year:

The investment in Motors@Work: We began the year by venturing into the Internet of Things (IoT) – one of the hottest areas in the industry today. ValuD invested in Motors@Work LLC, a pioneer in motor and pump-driven system energy optimization and has provided product development, marketing and sales services.  Motors@Work™ is a multi-tenant, SaaS solution that leverages Department of Energy best practices and patent-pending technology to optimize motors and pumps performance and helps customers save up to 30% in energy costs.  With our December release, we have greatly increased the capabilities of the solution, including pre-built integrations with Maximo and the IBM Bluemix / Watson IoT platform…

We launched MobilD (Mobility Delivered), which was designed exclusively for IBM TRIRIGA. Developed by our in-house engineers at ValuD, MobilD bridges the gap between field work and desktop use with features like Self-Service Requests, Approvals and Work Order Management. We have already successfully deployed our mobility solution and welcome the opportunity to set up demos for you or your clients…

The growth of our educational offerings: ValuD has had an exceptional year with our educational initiatives with clients taking advantage of our training breadth. Some notable training clients include Pfizer, Johns Hopkins University-Applied Physics Lab, Flextronics, and Microsoft. Our new Lease Accounting course is in high demand. The two-day course is geared towards Lease Administrators and Lease Accountants who want to better understand and use the system given the new FASB standards. ValuD is looking forward to continuing its reputation in 2017 as the IBM TRIRIGA Training Academy with exciting new offerings on the horizon…

20170111a

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Why don’t all resources display when creating a reservation?


When you create a reservation, for example, a Location Reservation, some of the resources do not display on the Find Available Times tab of the reservation.

By default, only 50 rows display when the Find Available Times tab of the Availability section of a reservation is rendered. If there are too many results, a warning about exceeding the row size is displayed. Your administrator can change the maximum number of rows that display by changing the AVAILABILITY_SECTION_ROW_LIMIT property in TRIRIGAWEB.properties. As noted above, the default value is set to 50 rows. If set to 0, -1, or other invalid value, the default number will be used.

Warning: If the property is set too high, performance issues might occur when rendering. Large values might cause memory issues. It is recommended that you update the backing reserve queries to reduce results or design filters that keep the number of record results under this value. Any value above the max value of 500 will be set to 500.

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UX: Does anyone know if a Space Assessment user guide exists?


I wanted to reach out to the group to see if anyone knows if a user guide exists on how to use this UX Space Assessment module. I am a trainer and wanted to know if something exists before I create a guide myself.

You can find Space Assessment information in UX Article 4: “Navigating UX“.

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