How do you copy your Oracle DB schema for TRIRIGA Support?


To create a logical copy of your TRIRIGA database schema, use the Oracle data pump for exporting database dump files. More information can be found here in the Oracle Help Center. It is recommended to run these steps from your database server with a privileged database user, and to stop the TRIRIGA application beforehand.

(1) Create directory object in Oracle where you want to download the dump. Information on how to do this can be found here in the Oracle Help Center.

(2) Run the export command expdp as follows. Substitute the variables properly.

expdp <db_admin>/<admin_pw> DUMPFILE=<dpump_dir>:<filename>.dmp SCHEMAS=<schema_name> LOGFILE=<dpump_dir>:expschema.log

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Top 20 TRIRIGA troubleshooting technotes of 2016


What were some of the most used technotes in 2016? The IBM Watson IoT Support team has compiled a list of the top twenty TRIRIGA troubleshooting technotes that were most accessed on the web in 2016. We hope that highlighting these technotes here will help with your troubleshooting efforts.

Rank Technote
1 IBM TRIRIGA Information and Support Resources
2 Collecting Data: Read first for IBM TRIRIGA
3 Error during TRIRIGA installation on Windows 2012 R2
4 How to run WebSphere Application Server (WAS) Liberty profile as Windows service
5 org.apache.catalina.connector.CoyoteAdapter exception shows in log after upgrade
6 Making Google Mail work for incoming mail in TRIRIGA 3.4.1 on WebSphere 8.5.5.x
7 IBM TRIRIGA custom BIRT Reports previews correctly but does not run on TRIRIGA
8 Enabling LOG4J loggers on Oracle WebLogic platform after a successful install
9 IBM TRIRIGA Workflow Builder not loading tasks after Microsoft Security Patch install
10 TRIRIGA Outage – Cannot Login
11 BIRT reports taking so much time to load
12 Unable to login to TRIRIGA Anywhere Work Task Management
13 Unable to navigate between tabs and BIRT reports are not displaying any graph
14 How to set Field Level Auditing
15 TRIRIGA Workflow Agent failed to run after upgrade
16 TRIRIGA 3.4.2 Installer does not deploy to WebSphere 8.5.5
17 “Open Gantt in New Window” button has no function in the new Gantt scheduler
18 Document preview not working in TRIRIGA 3.5.1.1 and Download button not showing
19 TRIRIGA 3.5.1 BIRT report fails as no report can be found in the location it is stored
20 Understanding TRIRIGA Performance

[Admin: This post is related to the 05.27.16 post about the top twenty TRIRIGA technotes of January-May 2016.]

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How do you find the right color options with Style Manager?


Does anyone have a reference guide or working notes on the Style Manager?

I applied the TRIRIGA 3.5.0 skin to one of my environments, and wanted to change a few colors. Trial and error is horrible due to the number of options, similar names, and lack of alphabetical lists. There are also no pictures in the user guides anymore. I was hoping someone had some illustrations. The specific items I’m trying to change are highlighted…

  • Portals
    • The second-level menu background.
    • The color of the tab background.
  • Forms
    • The selected tab foreground color.
    • The outside border of the tab. With the muted color scheme, we need a little more definition, like a soft white, but we can’t find that option.

[Admin: This post is related to the 09.23.16 post about changing colors, and the 08.23.16 post and 09.30.16 post about Section 508 color-contrast compliance.]

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Where can you find information about IBM TRIRIGA 3.5.2 and 10.5.2?


Where is the information regarding IBM TRIRIGA Application Platform 3.5.2 and IBM TRIRIGA 10.5.2 features, installation, and more?

[Admin: This post is related to the 06.13.16 post about finding 3.5.1 and 10.5.1 information, the 12.11.15 post about finding 3.5.0 and 10.5.0 information, and the 10.01.15 post about finding 3.4.2 and 10.4.2 information. To see other related posts, search “where is the latest“ or “where can you find“.]

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UX: Does anyone know if a Space Assessment user guide exists?


I wanted to reach out to the group to see if anyone knows if a user guide exists on how to use this UX Space Assessment module. I am a trainer and wanted to know if something exists before I create a guide myself.

You can find Space Assessment information in UX Article 4: “Navigating UX“.

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IBM TRIRIGA 10.5.2 and 3.5.2 download instructions


This document describes how to download IBM® TRIRIGA® V10.5.2 and IBM TRIRIGA Application Platform V3.5.2 by using the IBM Passport Advantage website…

  • 1. Go to the Passport Advantage site and sign in.
  • 2. Select Software download & media access. Click Continue if prompted.
  • 3. On the Download software tab, search by part number for CJ0TZML.
  • 4. In the Select individual files section, expand the + sign to view the included files.
  • 5. Select the check boxes for the items that you need to download…

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