How are you running your QA organization to support TRIRIGA?


I want to understand how people are running their QA organization to support TRIRIGA implementations. What kind of automation is being used? What challenges are being faced? I’m trying to start up a discussion around QA testing for TRIRIGA.

[Admin: To see other related posts, use the QA tag or Testing tag.]

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Are file attachments in Outlook also attached in SMTP messages?


In the context of TRIRIGA Reservation Management (Reserve), if a user attaches a file in a meeting invitation (in Outlook) while booking a room, is that file going to be attached in the SMTP message that is sent to TRIRIGA? Has anyone tested this or have the ability to test this?

The concern is around confidentiality. If someone attaches a company confidential document and the message is sent over SMTP (non-secure) to IBM Cloud (TRIRIGA SaaS) with the attachment, the document was now exposed to the public internet.

In your scenario, the Send connector configured in Exchange is responsible for sending the message to TRIRIGA. I believe that, by default, the Send connector will also send attachments. There may be some configuration on the Exchange side that prevents or limits a particular Send connector from forwarding attachments.

[Admin: This post is related to the 05.23.17 post about setting up the Reserve SMTP Agent for Secure SMTP (SMTPS). To see other related posts, use the SMTP tag or Attachment tag.]

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IV96408: Xref layers do not maintain their display state


When publishing a drawing with Xrefs, the display state of the Xref layers is not carried over to the graphics section. Meanwhile, the base drawing layers do maintain their state when published. A couple related things:

  • 1. If there are no existing or active layer configurations, the default behavior seems to be that the base layers will be displayed as they were in the drawing at the time of publishing. Meanwhile, the Xref layers will all be displayed regardless of their display state at the time of publishing. Is this the intended functionality?
  • 2. There does not seem to be a way to save the graphics section display of layers. When you open the graphics section, it is displayed based on the state of the last publishing. (I’ll be looking into this further and will likely open a separate L3 request. There should be a way to save the graphics section display.)

We resolved this issue by removing the code that removes the Xref layers. Now, the Xref layer states and colors, based on the main drawing, are retained when publishing a drawing. Moving forward, the Xref layer display states and colors are correctly retained when publishing to the graphics section.

[Admin: To see other related posts, use the Xref tag.]

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CoStar: What is the CoStar Data Connector for Lease Accounting?


We have a number of existing enterprise TRIRIGA customers who are retaining their lease data in TRIRIGA (their investment), but using a connected, low-cost, cloud-based solution for lease accounting. The good news is that it works, it’s easy, it’s lower cost, and in production today with Fortune 100 customers with large TRIRIGA investments. Let me know if you have an interest in moving into a lease accounting solution in a low-cost way, while preserving your TRIRIGA investment.

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CoStar Lease Accounting Setup for ASC 842 and IFRS 16 Compliance

  • 1. Connect existing lease management systems with our proprietary Data Connector. You can retain investments in existing lease systems and take advantage of our proven lease accounting functionality while avoiding the costs of upgrading enterprise software.
  • 2. Migrate all existing lease data with our integrated Lease Administration System. You can upgrade existing systems to the smart choice for lease accounting and management, provide access to an unlimited amount of organizational users and departments, and save on long-term costs associated with multiple systems and upgrades.

[Admin: To see other related posts, use the FASB tag or IFRS tag.]

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IV96296: Clicking “Activate” hangs when the space is opened from CI


After you open a space from TRIRIGA CAD Integrator, when you click “Activate” or “Save and Close”, the screen does not clear, and the tab in which the space record was opened, does not close.

The Chrome and Firefox browsers do not allow the closing of windows in certain cases. When this occurs, a message will be displayed to users letting them know that they have to close the window manually. It will not be closed automatically.

[Admin: This post is related to the 10.26.15 post about APAR IV78163 where Chrome and Firefox launched from CI do not close.]

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Why does CI Smart Attach contain extra required fields for Reserve?


We recently upgraded our customer to TRIRIGA 3.5.2. Thus, we had to upgrade the CAD Integrator to 12.1.5.0. Previously, when we used the Smart Attach, only 2 required fields were present: Current Use Space Class and Default Layout. But now, we have these additional required fields: Room Type, Reserve Calendar, Reserve Display Room Name, and Usage Unit. How can we turn off or disable these extra fields? The customer is not using Reserve yet.

In TRIRIGA, by default, the Reserve tab is not visible. But if the user clicks the Reservable check box in the General tab, then the Reserve tab is visible. So, the key is that the Reservable tab is not visible in the form metadata by default. Hence, CI would not consider those fields as required.

However, I assume that in your configuration, these Reserve fields are required? So, if a user creates a new space, they have to fill out the required Reserve fields before they can create it, right? CI is just attempting to emulate this situation.

[Admin: To see other related posts, use the Integrator tag.]

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Are there best practices for data warehouse reporting & analytics?


In my current project, there was a suggestion to extract (updated) data from TRIRIGA, with a high frequency, and import it into some kind of data warehouse (DW) or business intelligence (BI) solution. Then, from there, perform more advanced reporting and analytics. Have other TRIRIGA solutions implemented something similar? Are there any TRIRIGA best practices or recommendations for staging area, extract-transform-load (ETL), DW, or BI reporting solutions?

[Admin: This post is related to the 12.15.16 post about the IBM TRIRIGA Connector for Watson Analytics. To see other related posts, use the ETL tag or Analytics tag.]

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