Why does Outlook add-in connect to server when opening meeting?


When opening any meeting in the Microsoft Outlook calendar, the TRIRIGA Reserve Outlook add-in will connect to the TRIRIGA server and send a small package.

This happens regardless of whether the meeting was created with the TRIRIGA add-in or not. When opening an appointment (which has no participants, in contrast to a meeting), there is no connection to the TRIRIGA server. It can be reproduced by opening Fiddler, opening Outlook, and then opening any item in the calendar that has participants (i.e. a meeting).

The consequence of this is that a session is opened for the user on the TRIRIGA server, taking up capacity on the server, thereby reducing the number of real users that the system can support. Has anyone else noticed this behavior? Can it be changed through configuration?

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Can anyone help with integrating access control cards in TRIRIGA?


I would like to connect TRIRIGA roles and permissions with the access-control cards of employees. Where can I find some information about integrating an internal access-control system into TRIRIGA? Is that possible at all?

[Admin: This post is related to the 06.03.16 post about integrating Wyse “hot desking” terminals to TRIRIGA.]

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Does IBM Watson Analytics use keywords in column headers?


Is there a list of keywords that IBM Watson Analytics uses in column headers to try to determine properties? Could “Gross” be a keyword for currency? Once set in Watson Analytics, it doesn’t appear to be converted.

For example, look at the out-of-the-box “TRIRIGA Buildings & Space Allocation Data” set. Gross Area shows as currency ($). Others are too: Area/Occupant (Gross), Gross Rentable. But not all number columns are, ones that don’t include “Gross”. The UOM doesn’t appear to be defined in the properties, so it seems like it must be using the column header? I haven’t tried changing the header, but as-is, once exported, is there a way for that column to show correctly as an area instead of currency?

This question is best suited for the IBM Watson Analytics forum. There are posts on that forum that indicate that Watson Analytics does look at column names when deciding whether to add currency values, but I did not see a list of all the special keywords. Other than changing the column name before upload, I don’t know of a way to override those special keywords or modify the UOM that Watson Analytics assigns in the data set. So these questions will be better answered in the Watson Analytics forum. That forum is also the place where you can suggest enhancements around this Watson Analytics behavior.

[Admin: This post is related to the 12.15.16 post about finding information about the IBM TRIRIGA Connector for Watson Analytics, and the 11.15.16 post about the overview and demo. To see other related posts, search “Watson Analytics“.]

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Top 20 TRIRIGA troubleshooting technotes of 2016


What were some of the most used technotes in 2016? The IBM Watson IoT Support team has compiled a list of the top twenty TRIRIGA troubleshooting technotes that were most accessed on the web in 2016. We hope that highlighting these technotes here will help with your troubleshooting efforts.

Rank Technote
1 IBM TRIRIGA Information and Support Resources
2 Collecting Data: Read first for IBM TRIRIGA
3 Error during TRIRIGA installation on Windows 2012 R2
4 How to run WebSphere Application Server (WAS) Liberty profile as Windows service
5 org.apache.catalina.connector.CoyoteAdapter exception shows in log after upgrade
6 Making Google Mail work for incoming mail in TRIRIGA 3.4.1 on WebSphere 8.5.5.x
7 IBM TRIRIGA custom BIRT Reports previews correctly but does not run on TRIRIGA
8 Enabling LOG4J loggers on Oracle WebLogic platform after a successful install
9 IBM TRIRIGA Workflow Builder not loading tasks after Microsoft Security Patch install
10 TRIRIGA Outage – Cannot Login
11 BIRT reports taking so much time to load
12 Unable to login to TRIRIGA Anywhere Work Task Management
13 Unable to navigate between tabs and BIRT reports are not displaying any graph
14 How to set Field Level Auditing
15 TRIRIGA Workflow Agent failed to run after upgrade
16 TRIRIGA 3.4.2 Installer does not deploy to WebSphere 8.5.5
17 “Open Gantt in New Window” button has no function in the new Gantt scheduler
18 Document preview not working in TRIRIGA 3.5.1.1 and Download button not showing
19 TRIRIGA 3.5.1 BIRT report fails as no report can be found in the location it is stored
20 Understanding TRIRIGA Performance

[Admin: This post is related to the 05.27.16 post about the top twenty TRIRIGA technotes of January-May 2016.]

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What is the quickest way to create 1000 native users in TRIRIGA?


I would like to create 1000+ native users in TRIRIGA 3.5.1.2 with a standard password for load-testing purposes. Ideally, user names should be “User1”, “User2” and so on. What would be the quickest or easiest way to do this?

The quickest way would be to create a tab-delimited TXT file containing the user data you want to set up, and then import the data using Data Integrator…

[Admin: This post is related to the 04.01.16 post about finding information on data import tools, and the 03.07.16 post about tips for adding users via an integration.]

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IV92858: SESSION_HISTORY_TRACKING property is not removing sessions


When using Connector for Business Applications (CBA), the users are still being tracked in the SESSION_HISTORY table even though in the TRIRIGAWEB.properties file, there is a property SESSION_HISTORY_TRACKING, that when set to WEB_USER, is supposed to remove sessions from that table.

The user that is being used for CBA has a user count that is set to 50. When the user count = 1, everything works the way it is supposed to work. The issue shows itself when the user count = 50. As a result, there is a buildup of records inserted into the database, which causes the database to run out of space. So you have to manually delete the users from SESSION_HISTORY.

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Planon: Who should own the Building Internet of Things?


With traditional FM systems now creating vast amounts of data, when should IT get involved? Who should own the Internet of Things? How should we assign control and responsibility for these new kinds of building equipment and systems? Are we facing a new period of clashes over the information itself? How do we address questions of legality, ethics, privacy and security that until now have not been part of the equation?

Evolving roles to keep up with the IoT

To begin with, we must keep in mind that building equipment and systems are only a subset of the Internet of Things, a phenomenon that includes all manner of personal and corporate property. For example, we have watched as our cars have transformed from simply mechanical tools of transportation into, essentially mobile computing devices that monitor their own performance, alert us of maintenance needs, and so much more. In adapting to this change, an element of an auto mechanic’s role has evolved into that of a computer technician…

So what of the assets themselves? As elevators become vertical circulation control systems and generators develop the ability to order their own fuel, they are in many ways becoming highly specialised computers. Elevators and generators will still need the typical maintenance protocols for their mechanical and operational characteristics, but now that same team will require new skills to maintain the computing aspects as well…

[Admin: This post is related to the 07.21.16 post about bringing value to IoT, and the 06.09.16 post about categorizing IoT “things” as “assets”.]

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[Admin: As a thought-provoking counterpoint, while IoT continues to struggle with smart homes, driverless vehicles, and security attacks, I explored the deeper and darker technopolitical possibilities of a technocratic IoT.]

Possibility of a global technocratic IoT?

Since the United States gave up its direct oversight of ICANN on 30 September 2016, it’s no longer so remote to imagine a scenario where a communist country is tempted to push its own authoritarian policy across the Internet through the more-corruptible “multi-stakeholder” ICANN model. Or launch DDoS attacks with massive Mirai-infected botnets powered by IoT cameras, televisions, even refrigerators

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