How are you running your QA organization to support TRIRIGA?


I want to understand how people are running their QA organization to support TRIRIGA implementations. What kind of automation is being used? What challenges are being faced? I’m trying to start up a discussion around QA testing for TRIRIGA.

[Admin: To see other related posts, use the QA tag or Testing tag.]

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UX: Why is there an undefined data source error in UX routed page?


I have created a UX app in TRIRIGA, and I’m routing a page, but it’s giving me an error while loading the routed page. It’s showing an undefined data source. I have created the data source in TRIRIGA, but I’m still getting the following error:

http://localhost/p/webapi/rest/v2/undefined/undefined/Works

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Why is there a JDBC exception with TRIRIGA on WebSphere and DB2?


I am getting a strange error when I am trying to deploy to TRIRIGA with the WebSphere Application Server (WAS). TRIRIGA doesn’t come up and throws an exception. Interestingly, when I point a Liberty application on the same DB2 database, it works well. I have confirmed with my network team that this is not a network connectivity issue. Here are the error logs:

Caused by: org.springframework.jdbc.CannotGetJdbcConnectionException: Could not get JDBC Connection; nested exception is java.sql.SQLException: DB2 SQL Error: SQLCODE=-805, SQLSTATE=51002, SQLERRMC=NULLIDR1.SYSSH200 0X5359534C564C3031, DRIVER=4.18.60 DSRA0010E: SQL State = 51002, Error Code = -805...

Have you checked to see that both the Liberty server and the WAS server are actually using the exact same version of the DB2 driver (db2jcc4.jar)?

[Admin: To see other related posts, use the DB2 tag or JDBC tag.]

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Are file attachments in Outlook also attached in SMTP messages?


In the context of TRIRIGA Reservation Management (Reserve), if a user attaches a file in a meeting invitation (in Outlook) while booking a room, is that file going to be attached in the SMTP message that is sent to TRIRIGA? Has anyone tested this or have the ability to test this?

The concern is around confidentiality. If someone attaches a company confidential document and the message is sent over SMTP (non-secure) to IBM Cloud (TRIRIGA SaaS) with the attachment, the document was now exposed to the public internet.

In your scenario, the Send connector configured in Exchange is responsible for sending the message to TRIRIGA. I believe that, by default, the Send connector will also send attachments. There may be some configuration on the Exchange side that prevents or limits a particular Send connector from forwarding attachments.

[Admin: This post is related to the 05.23.17 post about setting up the Reserve SMTP Agent for Secure SMTP (SMTPS). To see other related posts, use the SMTP tag or Attachment tag.]

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IV96408: Xref layers do not maintain their display state


When publishing a drawing with Xrefs, the display state of the Xref layers is not carried over to the graphics section. Meanwhile, the base drawing layers do maintain their state when published. A couple related things:

  • 1. If there are no existing or active layer configurations, the default behavior seems to be that the base layers will be displayed as they were in the drawing at the time of publishing. Meanwhile, the Xref layers will all be displayed regardless of their display state at the time of publishing. Is this the intended functionality?
  • 2. There does not seem to be a way to save the graphics section display of layers. When you open the graphics section, it is displayed based on the state of the last publishing. (I’ll be looking into this further and will likely open a separate L3 request. There should be a way to save the graphics section display.)

We resolved this issue by removing the code that removes the Xref layers. Now, the Xref layer states and colors, based on the main drawing, are retained when publishing a drawing. Moving forward, the Xref layer display states and colors are correctly retained when publishing to the graphics section.

[Admin: To see other related posts, use the Xref tag.]

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Is there a way to set up the Reserve SMTP Agent for Secure SMTP?


For inbound SMTP messages to the TRIRIGA “ReserveSMTPAgent”, is there any way to configure it for Secure SMTP (SMTPS)? I know the port can change, but can the agent use the SMTPS protocol instead of SMTP, just by changing the port? You have clients using IBM TRIRIGA in the IBM Cloud and they cannot implement your Reservation Management product because of this major gap in the product.

The Reserve SMTP agent does not currently support encrypted TLS communication. Please create a request for enhancement (RFE) to request that capability be added to the Reserve SMTP Agent.

[Admin: To see other related posts, use the SMTP tag or TLS tag.]

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