Why are document attachments overwriting each other?

We are using TRIRIGA 3.5.2. We are currently experiencing an issue with lease document attachments. When one user uploads a document that has the same name to two different lease records, the document record is overwritten.

The issue stems from the fact that the upload functionality defaults the path to \ROOT\Object Attachments\[Employee Name]\triRealEstateContract\[File Name]. There is a folder ID parameter in the action URL, but it doesn’t seem to work. Is there a way for TRIRIGA to create a folder based on the current record ID instead of the BO name?

[Admin: To see other related posts, use the Document Manager tag.]

IV95718: Multi-tab sections freeze when user has read-only access

Users are encountering a spinning wheel when clicking on multi-tabs (sub-tabs) other than the main tabs. The system hangs and freezes. Users will then log out or close the application. For some users, it works fine, but for other users, it does not. This is related to a security group issue on the TRIRIGA 3.5.2 platform.

We needed to move the logic of how the platform validates section actions closer to where the actual action is taking place. Moving forward, the user will be able to navigate between multi-tab sections, if they have read-only access on the section.

[Admin: To see other related posts, use the Security tag.]

Why aren’t changes to security groups being saved?

Is anybody seeing this issue in TRIRIGA 3.5.2? The Release Notes say that:

“The inner Save action on the Access tab of the Security Manager is removed. The user can make multiple permission changes, mix them with general changes and member changes, and save all at the end with the Save or Save & Close actions.”

But this doesn’t seem to work. Why not?

[Admin: This post is related to the 03.07.16 post about best practices for managing your security groups.]

IV95185: Reservation food order cancellation charges not applied

If a food order is created within the cancellation time window, cancellation charges are applied while cancelling the reservation. If the reservation is done in advance (i.e. before the cancellation time window starts) and the cancellation is within the cancellation time window, the cancellation charges are not applied.

We needed to correct the action in triCancellationWakeUp. In the workflow “triPurchaseOrder – Synchronous – Food Order – Create Purchase Line Items”, the “triCancellationWakeUp” trigger action task was referencing the wrong action to trigger (triCreateDraft) instead of the correct action (triCancellationWakeUp).

IV95094: Error if query has “Group By” and a record is removed

If a query section exists in a record, that query section has a “Find” and “Remove”. If that query has a “Group By” in it, the “Remove” will issue a MID error (even though the removal actually takes place) if filter criteria are applied before clicking “Remove”.

The problem does not occur if no filter criteria are applied before clicking “Remove”, or if the query associated with the query section does not have a “Group By”. This problem was seen in multiple releases including TRIRIGA 3.4.2.5 and 3.5.2.1.

We needed to change the submit of the page method to “Get” for non-state-changing actions like “Refresh” or “Clear Filter”. The “De-Associate” action on the “Group By” report no longer throws any exception after applying a filter to the query.

Why does “Popup Query” action on a form immediately sign me out?

For some reason, when I click on the “Popup Query” action on a form in Form Builder, TRIRIGA immediately signs me out. However, if I run a query using My Reports, it works absolutely fine. This happens even with the out-of-the-box (OOB) forms and queries. The platform is TRIRIGA 3.5.2.1. I have also increased the transaction timeout in WebSphere Liberty Profile (WLP). Any help is appreciated.

Is there a size limitation on multi-record smart sections?

Is there a size limitation on multi-record smart sections? We have more than 70,000 users. So the group member list could be huge. The Group Member section of the security group doesn’t show all of the users that belong to this group. Is this a known issue?

This is a limitation of the platform and smart sections. The performance of a smart section will slow down when you have that many records in the section. Customers have worked around this limitation by hiding the smart section, and showing a query in its place. You can then have the query section actions perform the add and remove of members from the hidden smart section…