Serraview: What is the impact of IWMS 2.0 on today’s workplace?


Is the integrated workplace management system (IWMS) right for the modern workplace? Today’s workplace has new requirements that have pushed the boundaries of what the workplace management tools and practices of yesterday can support. There’s a new IWMS model that can leverage existing investments and better support the workplace of the future…

Michael Bell, who is one of the original founders of the concept IWMS, issued a paper recently called IWMS 2.0 where he talks about the power of using multiple different stand-alone systems integrated through common APIs in order to achieve true best of breed capabilities across multiple service needs.

The benefits of these applications are that they can really truly focus on their core components. Applications such as Serraview being entirely space management focused mean that you have the ability to ensure that the capabilities and functionality are continually being developed and evolved…

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Verdantix: IWMS vendors partner up to tap latest space innovations


Over the past six months, vendors offering space management solutions have enjoyed a flurry of strategic partnerships and acquisitions. Many of the notable partnerships have been led by integrated workplace management systems (IWMS) suppliers looking to deepen their capabilities in space planning and take advantage of emerging IoT-led technologies for occupancy tracking.

Witness Accruent partnering with Serraview in February 2017, FSI’s partnership with Excitech in December 2016 and FM:Systems’ partnership with CoWorkr in October 2016. IBM is also in a long-standing partnership with IoT start-up Yanzi Networks, a provider of building sensors, to collect detailed data on space utilization and variables that impact well-being.

Given that space management has long been at the heart of IWMS propositions, what is driving all this activity? One factor is the availability of better occupancy data from emerging sensors and beacons enabling a new wave of IoT-led space management solutions to take off.

In addition, increasingly mobile workforces and more flexible desk assignments are creating customer demand for new types of management tools. Partnerships are one way for IWMS vendors to quickly take advantage of emerging technologies across areas such as real-time wayfinding, real-time space analysis and improve visualization analytics. These were factors underlying the Accruent and Serraview partnership…

[Admin: This post is related to the 03.03.17 post about the Serraview and Accruent partnership, and the 08.01.16 post about the competitors of IBM TRIRIGA.]

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Verdantix: Serraview and Accruent partnership is good for real estate


This week, Serraview and Accruent tied the knot in a strategic partnership that brings together the providers of a best-of-breed point solution for space management and an integrated workspace management system (IWMS) solution. This deal makes perfect sense. Serraview explicitly doesn’t want to broaden out of space management. But its space management tools are much more powerful than those typically found in IWMS solutions.

While a lot of companies track the presence of employees by looking at who swipes in and out of buildings and calculating the occupancy ratio, this misses the fact that actual utilisation is considerably lower given flexible work arrangements, external meetings, and other types of absences.

Serraview (and competitors such as Rifiniti) look to create a dynamic view of how office space is used based on existing datasets such as badge swipes, any occupancy sensors present (such as those for lighting), beacons and IP activity. The numbers are shocking for many heads of real estate. Are the typical buildings they use really below 50% actual utilisation?

In Verdantix’s recent research, we found that too many firms work very hard to generate quite small savings from their utility bills and don’t spend enough time looking at space consolidation and hot-desking strategies which are high return activities. So this deal putting together Accruent’s reach and scale with this type of powerful solution is good for the corporate end users who will be able to target a much higher potential savings pool…

[Admin: This post is related to the 08.01.16 post about the competitors of IBM TRIRIGA.]

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FM:Systems FM:Interact success story at Drexel University


Prior to using FM:Systems Integrated Workplace Management System (IWMS), FM:Interact, the University had abandoned an obsolete Space Management solution and were largely using Excel sheets to “guesstimate” space utilization…

After investigated 6 different Space Management software providers, they chose FM:Systems because it met, and exceeded, these baseline requirements:

  • FM:Systems provided more out-of-the-box functionality than its competitors
  • FM:Systems had a vested interest in our success, because it offered direct contact during implementation and maintenance, with no third-party managing the process
  • The Software as a Service (SaaS) model meant FM:Systems had a lower cost of implementation and ongoing maintenance
  • The system allows for unlimited “general users” which was critical to the RCM mandate for transparency
  • The user interface was easier to navigate for University stakeholders than other products investigated
  • The most compelling reason for choosing FM:Systems? Their people.

[Admin: This post is related to the 08.01.16 post about the competitors of IBM TRIRIGA.]

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FM:Systems guarantees the RightPath to IWMS success


FM:Systems uses RightPath, a proven process based on hundreds of successful projects and decades of experience. FM:Systems customers consistently find that their systems are deployed on time and within budget, with measurable results in time frames that are dramatically faster than those of competing products… On average, a standard implementation spans a 20-week period.

Unlike other IWMS products that have been assembled through mergers and acquisitions, all FM:Interact modules have been solely developed by the FM:Systems product team. FM:Interact was built from the ground up to adapt to our customers’ business processes. This avoids the high cost, long time frames and risk associated with customizing other IWMS products…

Out of the box, FM:Interact provides a comprehensive set of modules to support the key functions of real estate and facilities management including space management, real estate portfolio management, strategic planning, asset management, move management, facility maintenance, project management and sustainability…

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[Admin: This post is related to the 08.01.16 post about the competitors of IBM TRIRIGA.]

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ValuD: IBM TRIRIGA is the leader in IWMS


Did you know that 90% of all companies rely on point solutions to manage their asset portfolio?

The downside of this is unfortunately the lack of transactional transparency. With real estate becoming the third most valuable or expensive single asset in the balance sheet, an Integrated Workplace Management System (IWMS) is the need of the hour. By providing a single source of information for your asset portfolio, it can help your business achieve all your financial, operational and environmental goals.

So where does IBM TRIRIGA fit in?

With 750+ companies using IBM TRIRIGA worldwide (out of which 119 added in just the last 12 months!), it goes without saying that IBM TRIRIGA is the undisputed leader in the IWMS market today. This fact has been reiterated by research company Gartner in its popular magic quadrant, in which IBM TRIRIGA has yet again been positioned as a “Leader” for the year 2014. As the infographic points out, IBM TRIRIGA has been overpowering competition even from bigger players like Oracle and SAP while, at the same time, successfully resisting the challenges posed by niche players like Manhattan Software and Accruent…

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[Admin: This post is related to the 08.01.16 post about the competitors of IBM TRIRIGA.]

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Selecting IWMS software for the best value management


About 80 percent of the global facilities marketplace is supported by just two Integrated Workplace Management Solution products, ARCHIBUS™ and IBM TRIRIGA™. Both are enterprise-class tools, marketed in topical modules and are designed for full-suite management of large complicated portfolios. Both have proven time-in-market performance, depth of support staff and have matured over time. Typical implementations usually start at about 500,000 square feet in building space and range up to global enterprises with 100 million square feet or more.

By comparison, the remaining 20 percent of the market is supported by hundreds of software companies. Most are single-function products managing leases, maintenance, equipment, space assignments, utilities, environmental, regulatory, moves or other isolated processes.

These smaller products are good, but serious issues emerge when compared against the big two. This software typically has far less track record in the market; there is less history for measuring staying power or version-to-version improvement over time. Similarly, the underpinning companies are limited, usually only a small team of developers and support staff. They may not be as well capitalized and there is risk for the buyer that these products will last a few years, then disappear.

This may not seem to matter, but is a critical consideration. Data assimilation, implementation and support costs will eclipse software costs by eight to twelve-fold. If software underperforms or if its developer company falters, replacement and repetitive migration costs to another product can be extreme. Staff will have invested in learning and managing by workflow processes that the software imposes; starting over (or changing products) results in lost effort that impact the bottom line…

[Admin: This post is related to the 08.01.16 post about the competitors of IBM TRIRIGA.]

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