IV97332: Capital project locations are not displaying on GIS map


In TRIRIGA 10.5.1, if you navigate to Home > Projects, and have the “Projects – Projects Landing Page – Default” portal in place, the primary locations for any projects you have listed in the “My Active Projects” portal section are flagged in the “My Project Locations” portal section.

But in TRIRIGA 10.5.2, this does not happen. No project locations appear with a flag in the “My Project Locations” portal section. There appears to be a problem introduced between 10.5.1 and 10.5.2 due to a reverse association filter being removed.

The “Location – Navigation – GIS – Buildings, Structures, and Retail Locations – Project Manager Query” was configured with an incorrect forward association string, that prevented capital project locations from displaying on a GIS map. Moving forward, the Advanced tab > Geography Module > triCity Business Object association filter had its forward association string updated to “Geography Contains” from “Geography Belongs To”.

[Admin: To see other related posts, use the GIS tag.]

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UX: How do you create a drop-down from a data source query?


How do you create a drop-down from a data source query and get the selection as the input? I was trying to create a drop-down box, which should retrieve and display all of the users of TRIRIGA in a list. But I found no solutions for this. Can someone help me with how to retrieve all of the users?

[Admin: This post is related to the 09.07.16 post about adding a data source field using a CHILD_DATASOURCE query. To see other related posts, use the Data Source tag.]

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How do you reduce the PDF file size of an exported drawing?


We are currently using TRIRIGA 10.5.1/3.5.1.1. One of our user requests is to try and reduce the PDF size for an exported drawing from the Graphics tab. Of course, one way might be to hide a few of the layers before exporting. Apart from this, is there any other way to compress the file that is exported from the Graphics tab?

What would be the purpose of reducing the file size? (1) If you were expecting the export to run faster, that would not be possible except by turning off layers. TRIRIGA will process all the displayed graphic entities when generating the PDF. (2) If you want a smaller file size to make storage and transfer easy, then you can try using any third-party tool on the PDF file export after the fact. Note that I have no idea how compressible the graphic export is right now.

[Admin: To see other related posts, search “PDF Drawing“.]

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Do you need to clear server cache if floor plans aren’t visible?


After performing a TRIRIGA platform upgrade, some of the floor plans are not visible in the forms. Why aren’t they visible?

The TRIRIGA server cache needs to be refreshed. In other words, you need to clear the caches and restart the server. Here are more-detailed steps to clear your TRIRIGA cache and log folder:

  1. Login to the Admin Console.
  2. Go to the “Cache Manager” managed object.
  3. Click on the “All Caches (Global)” link and then “Hierarchy Tree Data – with rebuild” link. The process might take some time.
  4. Go to the “Database Manager” managed object, and click on the “Reprocess published drawings” link. Give the process some time to finish. Go to the current server log, and look for a related entry saying that the reprocess published drawing actions are finished. You will find a message similar to the following:
    “INFO [com.tririga.platform.graphics.vector.drawing.DrawingService](http-0.0.0.0-21001-7) Finished re-processing drawings”
  5. Logout of the Admin Console.
  6. Stop the TRIRIGA JVMs via the WebSphere Admin Console.
  7. Delete the logs in the <TRIRIGA install>/log folder that has server.log.
  8. Clear the WebSphere temporary cache folder.
  9. Restart the TRIRIGA JVMs via the WebSphere Admin Console.

[Admin: This post is related to the 07.15.16 post about floor plan graphics disappearing after an upgrade, and the 09.29.14 post about clearing the TRIRIGA application server cache area. To see other related posts, use the “floor plan” or “clear cache” search phrase.]

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Why doesn’t the new Gantt chart show all of the tasks from query?


We are having some issues with the new Gantt chart, in that it is not displaying all of our tasks. We are using the same query on the Gantt chart as in the associated Tasks section below. However, while all of our tasks are displayed in the Tasks query section, they are not all displayed on the Gantt. Is there some other criteria that the Gantt is using in the background to determine which records it displays?

[Admin: The same question is also posted in the TRIRIGA Around the World Facebook group. To see other related posts, use the Gantt tag.]

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Why does the report portal section keep loading forever?


We are currently using TRIRIGA 10.5.1/3.5.1.1. If a particular portal section with a report has a result set of more than the property “Max Records Displayed”, then the results are not shown, and the portal section just keeps loading. Why?

However, the behavior is fine if the results returned are within the limit set in the portal section. Also, when the section is maximized, we can see all the results. It works in the case of a hierarchy query too.

We had a defect/APAR where the Max Records Displayed parameter was being ignored, and the entire result set was being pulled back. The issue is resolved in 3.5.1.2 and 3.5.2.2. Here is the release note: “Portal section queries display the maximum results that are specified in the Portal Builder. (Tri-237640-IV87771)”

I believe this fix will resolve your problem. In 3.5.1.1, queries are returning the entire result set, and are not stopping at the max count. My recommendation is to upgrade to the the fix pack with this fix, and see where you stand after that.

[Admin: This post is related to the 08.16.16 post about portal sections not showing the defined number of results. To see other related posts, use the Portal tag.]

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IV96454: Notification images do not show due to removed HTML tags


When a notification sends HTML code in an email, the images are not displayed because the platform is stripping away the HTML tags for images.

We needed to add the tag to the list of HTML tags allowed in outgoing emails. When the platform sent outgoing mail, some HTML tags were stripped from the message. Moving forward, the tag is no longer one that is removed, so that you can send messages with images.

[Admin: This post is related to the 11.03.15 post about showing an HTML image in the notification content.  To see other related posts, use the HTML tag.]

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