Does anyone know about Trinity for data import and export?


We are in the process of upgrading our TRIRIGA installation from 3.4.1/10.2.x to 3.5.2/10.5.2 and have run into an issue with Trinity, something that Global Services set up for us to import and export data to external systems. Does anyone know anything about it? Or know where to find any product documentation?

I work in IBM TRIRIGA Support as an L2 Support Engineer. I can tell you that Trinity is not a supported product and you would need to reach out to IBM Global Business Services (GBS) for assistance with this. I recommend starting out with a call to the IBM General Inquiries number to get in touch with GBS. That phone number is: 800-IBM-4YOU (800-426-4968).

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IV97252: Trying hatch patterns in graphics section floor plans


We would like to use hatch patterns instead of solid fills in our graphics. There is a TRIRIGA wiki page “Graphics Section Hatching” that outlines how this can be done, but it isn’t working.

We needed to perform a server-only change. We needed to verify the uploaded image files in the CI hatch pattern record, and see the pattern rendered in the graphics section. Moving forward, we resolved an issue where assigning hatch records to the record results in the graphics section reports did not actually render the hatch images as expected.

[Admin: This post is related to the 06.03.15 post about displaying hatch patterns in graphics sections. To see other related posts, use the Hatch tag.]

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Is there a way to track fine-art inventory and assets with TRIRIGA?


We currently have an ongoing project to track all fine-art inventory throughout our organization. We want to be able to barcode these assets and then track them within TRIRIGA. Is this possible? If yes, which TRIRIGA module do we need to use? Also, is there any documentation available for this TRIRIGA process?

[Admin: This post is related to the 04.21.15 post about TRIRIGA inventory and purchase orders.]

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How do you update a record with Data Integrator?


I’m trying to update a record using Data Integrator. But currently, I have no good results with this. The record is just added, not updated. I would appreciate it if you could show me an example of updating the value of an existing record for an employee’s email address below. I might not have understood the publish name, or the unique key of TRIRIGA.

  • (1) triIdTX: 1000004: This is the system generated number at record creation. I assume it’s used as the unique key. (I am not sure if it is the publish name or not.)
  • (2) triLastName: Aaaaaaaa: This is the value with the same value when creating a record.
  • (3) triFirstName: Bbbbbbbb: This is the value with the same value when creating a record.
  • (4) triEmailTX: xxxxx@yy.zz.com: It was not set when creating a record. And I want to set this value as an update value.

Also, let’s suppose that some values are already set to other fields of triPeople, but are not specified in Data Integrator.

You are correct that it’s adding a record because you’re not using the Publish Name. Take a look at the documentation in Application Building for the IBM TRIRIGA Application Platform 3: Data Management (3.4.x PDF p.35 | 3.5.2 PDF p.31). I confirmed the publish name in our latest release is the same as documented: Last Name + ‘, ‘ + First Name + ‘ – ‘ + ID.

[Admin: To see other related posts, use the Data Integrator tag.]

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UX: Is there a way to attach files in the Space Management app?


Is it possible to add attachments in the Space Management app? For example, if I click a button on the website, then a form opens for me to choose some file from my local PC. Then I can upload the file to the server. I can also check the file later. If it’s possible, which component should I use?

Yes, it is possible. Use the <triplat-file> component available for the UX Framework. It is used for uploading, downloading, and displaying binary files. You can read more on the <triplat-file> and other components from the documentation pages on your TRIRIGA server: http[s]://[tririga-hostname:port][/context_path]/p/web/doc.

The <triplat-file> component was introduced in TRIRIGA 10.5.2. Here is a link to the release notes. Some UX apps that are currently in development for a future release will make more use of this component, for example, to upload images or photos on comments.

[Admin: This post is related to the 03.08.16 post about modifying the Space apps, and the 12.21.16 post about Space Assessment documentation.]

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Why do exceptions for currency conversion appear in server.log?


How do I address the cause of currency conversion exceptions that are appearing in my TRIRIGA server.log file so they stop being logged? The exception can occur as a result of currency conversion being done when a user profile has a different currency than the base currency. Here are some examples of the exception seen in the log:

Error in Conversion from >CHINESE YUAN RENMINBI< to >US Dollars< . Using conversion rate of 1.
Error in Conversion from >NIGERIAN NAIRA< to >US Dollars< . Using conversion rate of 1.

There are generally two ways to resolve this:

  • 1. Add currency conversion values to allow the currency conversion to take place. The documentation can be found in the IBM Knowledge Center: Currency.
  • 2. Confirm every user profile has the same currency as the base currency. The base currency is defined in the TRIRIGAWEB.properties file.

Also, check for duplicate UOM values for currency. This could explain the exception if the first two options fail to resolve the problem…

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