How do you change CI Organization Mapping from Org Name to Org ID?


We have multiple organizations with the same name. We would like to change the CAD Integrator > Batch Associate > Organization Mapping to display the Organization ID instead of the Organization Name. How can I change the list from showing Organization Name to show Organization ID?

You will need to change both the Organization Mapping and the query to call only the Organization ID. After that, clear all caches in Admin Console and do a Full Sync in the CAD drawing. Following these steps, we changed the Organization Mapping from showing Name to showing ID and changing it back. It does not appear to have any negative impact, but there has been no detailed regression testing…

[Admin: To see other related posts, use the CAD tag or Integrator tag.]

Continue reading

Is CAD Integrator 12.1.6 compatible with Windows 10 OS?


Is anyone having issues publishing CAD drawings via IBM TRIRIGA Platform 3.5.2, CAD Integrator 12.1.6, and Windows 10 OS? The Compatibility Matrix mentions support for IBM TRIRIGA 3.5.2 with Windows 10 OS, but it doesn’t specifically mention that CAD Integrator 12.1.6 is supported by Windows 10 OS.

IBM TRIRIGA CI 12.1.6 with Windows 10 OS is supported and should publish without issue.

[Admin: To see other related posts, use the Integrator tag.]

Continue reading

Why is the floor plan extremely zoomed out in the Graphics tab?


When publishing one of my floor plans from AutoCAD to TRIRIGA, and opening the Graphics tab, my floor plan shows up extremely zoomed out and I cannot figure out why. This has happened with a few of my plans, and I’ve tried a few different things that don’t seem to work. Along with this, my legend shows a very far distance from the floor plan, which doesn’t make sense, because the legend is right next to the plan in AutoCAD. Anyone have the same issue or know how to fix this?

[Admin: To see other related posts, use the Graphics tag or “floor plan” search phrase.]

Continue reading

Can you remove graphics from a floor record?


If a person mistakenly adds a floor drawing to an incorrect floor, there is no method of using IBM TRIRIGA tools (TRIRIGA itself or CAD Integrator) to actually remove the graphic from the floor record.

A request for enhancement (RFE ID 109781) has been created to address this issue. I respectfully request that you vote for this RFE if you would like to see the CAD Integrator product have the ability to remove the graphic from the floor record. If you do not currently have an IBM ID, you can sign up for one at no cost.

[Admin: This post is related to the 12.13.16 post about deleting or unpublishing a floor plan. To see other related posts, use the RFE tag or Integrator tag.]

Continue reading

How do you use drawing labels for international measurements?


We manage properties globally so some of our locations are measured in Imperial and some are in Metric. What is the best way to manage this type of scenario so that our drawing and graphics section labels are not incorrectly sized when they are viewed from other global geographies?

The best way to address this situation is to have 2 sets of labels for your drawings, and 2 sets of labels for your TRIRIGA graphics section. You will need to adjust the height of the label elements to work for both situations. We are considering an enhancement to automatically scale according to the drawing units.

[Admin: To see other related posts, use the Graphics tag or the Labels tag.]

Continue reading

How do you reduce the PDF file size of an exported drawing?


We are currently using TRIRIGA 10.5.1/3.5.1.1. One of our user requests is to try and reduce the PDF size for an exported drawing from the Graphics tab. Of course, one way might be to hide a few of the layers before exporting. Apart from this, is there any other way to compress the file that is exported from the Graphics tab?

What would be the purpose of reducing the file size? (1) If you were expecting the export to run faster, that would not be possible except by turning off layers. TRIRIGA will process all the displayed graphic entities when generating the PDF. (2) If you want a smaller file size to make storage and transfer easy, then you can try using any third-party tool on the PDF file export after the fact. Note that I have no idea how compressible the graphic export is right now.

[Admin: To see other related posts, search “PDF Drawing“.]

Continue reading

Do you need to clear server cache if floor plans aren’t visible?


After performing a TRIRIGA platform upgrade, some of the floor plans are not visible in the forms. Why aren’t they visible?

The TRIRIGA server cache needs to be refreshed. In other words, you need to clear the caches and restart the server. Here are more-detailed steps to clear your TRIRIGA cache and log folder:

  1. Login to the Admin Console.
  2. Go to the “Cache Manager” managed object.
  3. Click on the “All Caches (Global)” link and then “Hierarchy Tree Data – with rebuild” link. The process might take some time.
  4. Go to the “Database Manager” managed object, and click on the “Reprocess published drawings” link. Give the process some time to finish. Go to the current server log, and look for a related entry saying that the reprocess published drawing actions are finished. You will find a message similar to the following:
    “INFO [com.tririga.platform.graphics.vector.drawing.DrawingService](http-0.0.0.0-21001-7) Finished re-processing drawings”
  5. Logout of the Admin Console.
  6. Stop the TRIRIGA JVMs via the WebSphere Admin Console.
  7. Delete the logs in the <TRIRIGA install>/log folder that has server.log.
  8. Clear the WebSphere temporary cache folder.
  9. Restart the TRIRIGA JVMs via the WebSphere Admin Console.

[Admin: This post is related to the 07.15.16 post about floor plan graphics disappearing after an upgrade, and the 09.29.14 post about clearing the TRIRIGA application server cache area. To see other related posts, use the “floor plan” or “clear cache” search phrase.]

Continue reading

IV96616: Exporting graphic floor map to PDF hangs on Xref layer 0


We can’t export the graphic floor map to PDF from TRIRIGA. The system is “hanging” and not exporting. This is only happening with some drawings and only occurs when using Layer 0 from the Xref file ( xrefdwg | 0 ). If all other layers are off and a layer zero from any Xref is displayed on the graphics section, even if empty, the export will fail to complete.

The export graphic was throwing a malformed XML exception. The root cause was that there was a “1 = 1” element that got pulled in from the layout of an attached Xref onto layer 0 on that Xref. It turns out that, for any text element that contains any equals sign, the process of sending the SVG from the client to server using a Dojo API to post via a hidden input element, resulted in extra double quotes getting sent, and causing the SVG XML to be malformed.

We resolved this by pre-processing the SVG sent to the server to remove these extra double quotes, before sending it to the SVG converter. Moving forward, the export graphic will now successfully export a graphics section that includes text that contains any equals sign. Text that contains both double quotes and equals in it, will get the double quotes removed for technical reasons.

[Admin: To see other related posts, use the Xref tag or SVG tag.]

Continue reading

IV96408: Xref layers do not maintain their display state


When publishing a drawing with Xrefs, the display state of the Xref layers is not carried over to the graphics section. Meanwhile, the base drawing layers do maintain their state when published. A couple related things:

  • 1. If there are no existing or active layer configurations, the default behavior seems to be that the base layers will be displayed as they were in the drawing at the time of publishing. Meanwhile, the Xref layers will all be displayed regardless of their display state at the time of publishing. Is this the intended functionality?
  • 2. There does not seem to be a way to save the graphics section display of layers. When you open the graphics section, it is displayed based on the state of the last publishing. (I’ll be looking into this further and will likely open a separate L3 request. There should be a way to save the graphics section display.)

We resolved this issue by removing the code that removes the Xref layers. Now, the Xref layer states and colors, based on the main drawing, are retained when publishing a drawing. Moving forward, the Xref layer display states and colors are correctly retained when publishing to the graphics section.

[Admin: To see other related posts, use the Xref tag.]

Continue reading