I have a requirement. Whenever a user receives an email from the TRIRIGA application, the date-time should be displayed in local time, not the current server time. This should be based on different multiple time zones and not any particular one. Can anyone help me to achieve this through workflow activities in TRIRIGA?
We turned on the SSO in our environment. (1) If we want to connect to one of the forms on our system, it shows us that we need to login first. (2) But if I use the link in the email notification that TRIRIGA sent out, it will login and open directly. What’s the difference between these two methods? Is there a way to open a form directly without login?
Because the URL that is being used is an “anchor” (it uses the # character to define the parameter), it isn’t possible to use that in an SSO environment. So you need to determine what the underlying WebProcess.srv call is to that form. For example…
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I’ve found that there’s an email address in both triPeople and My Profile. Sometimes these two email address can be different. Which one will be used when I create a triNotificationHelper in a workflow to send a notification out?
Emails will be sent to the email ID present in the My Profile of the person that you intend. Both triPeople and its My Profile will always have the same address unless you explicitly change it in the My Profile record, because whenever you make any changes to triPeople by revising, it will be carried forward to My Profile when saved or activated.
“Whenever a user submits a request for resource reservation, he gets a notification in his portal. However, I am not able to get that notification in a personal email like firstname.lastname@example.org. I have added this email in the user profile. Also, in the notification window, it shows that the external mail is email@example.com. But I am still not able to get any emails if I login in that email account.”
I have a similar question as well. I would like the service technician to get an email notification if the work task has been assigned to him. Is that possible in TRIRIGA?
I have two questions:
- (1) Is there any way to export the results of a query and send them as an attachment to a particular email ID?
- (2) Is there any way to schedule to get the report results and automatically send them in Excel to an email ID?
When a notification is sent that contains an HTML document with the triCreatedSY (Created) and triModifiedSY (Modified) fields, the date values being shown are the same value, even when the record was modified well after it was created.
A parsing error was occurring when converting the String value into the Long value. Moving forward, we resolved an issue to display the correct values for the triModifiedSY and triCreatedSY fields in the email notification message.