FM:Systems: IWMS market leader in 2017 Green Quadrant report


FM:Systems was recognized as a leader by Verdantix in their 2017 Green Quadrant Analysis for IWMS. As a leading provider of Integrated Workplace Management Systems (IWMS) and Computer-Aided Facility Management (CAFM) software, FM:Systems differentiates its comprehensive solution with best-in-class capabilities for space optimization. FM:Systems garnered high remarks in its breadth of functionality in addition to its best-in-class capabilities for space optimization…

Verdantix awarded FM:Systems multiple perfect scores of 3.0/3.0 for the Scenario Planning module, Move Management module, and for space utilization data collection and analysis. FM:Systems is positioned as a leader in the industry, integrating scenario planning and real-time monitoring of space utilization with various sensors, such as heat and 3D people sensing cameras. These capabilities address the most urgent challenges in optimizing facility and real-estate resources.

“Our placement in the 2017 Green Quadrant for IWMS is a strong confirmation that we’re growing in the right direction,” says FM:Systems President Kurt von Koch. “Our customers’ success has always been the driving force behind FM:Interact, and we’re pleased to know that our commitment to our customers is being recognized and reflected by the industry, particularly in an industry that is so rapidly changing.”

[Admin: To see other related posts, use the FM:Systems tag or Verdantix tag.]

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How Umpqua Bank is transforming real-estate with IBM TRIRIGA & IoT


I’m Tony Bailey, Senior VP of Real Estate, Facilities, Design, Construction, TPO, Physical Security teams at Umpqua Bank… As a first time presenter at TRIMAX – the combined TRIRIGA and Maximo User Group conference – I am excited to be able to meet with other companies that are at various stages in their path towards transforming both their facilities and their employee experiences using IBM TRIRIGA and Internet of Things (IoT) capabilities…

As we continue to expand our business, we will also leverage this knowledge as we deploy the Capital Planning capabilities in TRIRIGA. The lease administration capabilities are helping to streamline operations around construction procurement. For example, we are working on deploying a new e-invoicing capability that will automate many of time-intensive processes that consumed a lot of valuable resource from our business…

At TRIMAX in November, I will be sharing more details about Umpqua Bank’s project road map and lessons learned. I will be speaking about how we are incorporating IoT technologies to support our “branch of the future” vision, discussing in depth our plans to develop a dynamic floor plan – complete with traffic sensors and asset management to optimize our model – in an effort to drive just-in-time maintenance to help control costs.

I hope you are attending TRIMAX this November and I look forward to meeting you there to continue sharing best practices about our facilities management strategy.

[Admin: To see other related posts, use the Umpqua Bank tag or TRIMAX tag.]

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Verdantix: Three takeaways for IWMS buyers in 2017 and beyond


The Verdantix benchmark of Integrated Workplace Management Systems (IWMS) has been released following a six-month research process. The benchmark assesses 14 vendors and their platforms on 71 criteria spanning real estate portfolio management through to maintenance management and 40 criteria relating to vendor success factors such as number of deployments and product strategy.

As part of the research, Verdantix interviewed a panel of 19 real estate and facilities management directors who select, implement and use software. What are the key takeaways for customers looking to invest in real estate and facilities management applications or to rationalize real estate IT with an IWMS platform?

Firstly, buyers looking to replace a roster of legacy and outdated systems with an IWMS have lots of choices. In our benchmark, seven vendors made it into the Leaders’ Quadrant: Accruent, ARCHIBUS, FM:Systems, IBM (TRIRIGA), MCS Solutions, Planon and Trimble (Manhattan), as they demonstrated an excellent breadth of functionality and strong market momentum…

[Admin: This post is related to the 08.01.16 post about the competitors of IBM TRIRIGA, and the 08.22.17 post by Verdantix about IWMS competition intensifying. To see other related posts, use the Verdantix tag.]

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What are three ways to gain from technology advances in TRIRIGA?


Around the world, changes to the way we manage and measure facilities performance continue to place an onus on real estate executives. They must understand their holdings, and make more strategic decisions with regard to their overall portfolio. These decisions are influenced by many factors, particularly the impact of leases on the balance sheet and operations and maintenance costs. IBM continues to invest in our intelligent buildings platform, IBM TRIRIGA, to help our clients tackle the various changes occurring…

IBM TRIRIGA helps reduce the effort to meet new leasing standards

We want to help organizations comply with the new standards and understand the implications of these changes. IBM TRIRIGA supports the complete lifecycle of facilities management and will automate compliance activities to address changes that affect multiple teams and roles…

IBM TRIRIGA helps improve occupancy experience

There are also new capabilities to improve day-to-day and occupancy experience. Organizations can leverage a new Workplace Services offering that engages every-day employees through new mobile web apps that provide access to services managed by IBM TRIRIGA, anywhere, and on any device…

IBM TRIRIGA provides a new design to better engage users

Decisions are only as good as the data that supports them. Optimizing native data sets and interfaces, and managing the process of collecting and contextualizing external data, is critical. New capabilities focus on enhancing the IBM TRIRIGA Application Platform. This is the foundation for the various views and capabilities of the IBM TRIRIGA suite…

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Verdantix: Accruent continues its acquisition spree with Lucernex


On 9 August 2017, real estate, facilities and asset management software provider Accruent announced it has acquired Integrated Workplace Management System (IWMS) vendor Lucernex. Genstar Capital-backed Accruent plans to use this latest acquisition to target emerging lease accounting opportunities, as the major accounting boards FASB and IASB require organizations to bring all leases on the balance sheet in 2019. This follows a furor of acquisition activity by Accruent, with its 2016 purchases of BIGCenter, Mainspring Healthcare Solutions, and Verisae

Accruent now owns a roster of industry-specific and specialist software solutions for managing real estate and facilities. As it runs a product integration program through to 2018, it is positioned to provide a platform that is not only broad but also offers a lot of depth and industry-specific functionalities. With prominent IWMS vendors fighting to deliver the most complete software for real estate and facilities life-cycle management, all eyes should be on how well Accruent manages to integrate its various software solutions into a powerhouse IWMS platform…

[Admin: This post is related to the 08.01.16 post about CAFM, CMMS, EAM, and IWMS competitors. To see other related posts, use the Verdantix tag.]

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Verdantix: Are user-focused apps the new focus of IWMS innovation?


In recent months, there has been a hive of activity across employee engagement apps in the real estate and facilities management software market. For example, iOffice launched “Hummingbird”, an employee-centric layer for IWMS, IBM and ISS are piloting a digital concierge service which assists occupants in managing everyday workplace tasks such as room booking or organizing catering, and MCS launched a virtual personal assistant “Sumi” that can support the booking of rooms.

The latest product launch from UK-based software firm FSI is “Concept Advantage” – a series of user-focused apps which can be used alongside FSI’s Computer-Aided Facilities Management (CAFM) software. The initial range of apps includes “ChatLog” – a facilities help-desk that resembles common social media platforms, and “OurSay” – a crowd-sourcing and voting tool to enable workers to contribute to facilities management decisions. FSI believes the app will also reduce the time that facilities help-desks spend receiving calls around building issues.

The recent innovation around purpose-built user-focused apps represents a break from traditional practice. For many decades, the user interface of IWMS and CAFM software has largely been built around the needs of “power users” such as Real Estate or Facility Directors. Whilst it has been possible to configure the user interface to simplify it, the result is not always a clean and intuitive user experience. The recent user-centric product updates are likely to be welcomed by customers.

We continue to hear that buyers look for a high-quality user interface from their facility management software…

[Admin: This post is related to the 06.06.17 post about employee-facing tech in the workplace. To see other related posts, use the Verdantix tag.]

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Verdantix: Can predictive analytics work in commercial real estate?


Improving maintenance procedures through predictive analytics has recently seen many notable developments. Siemens is integrating IBM Watson Analytics into its MindSphere platform to help implement predictive maintenance schemes. Rockwell Automation recently launched its predictive analytics capability for factories and machinery. And PTC and Deloitte Digital announced that they are jointly developing predictive maintenance solutions for factory operations.

These developments are hardly surprising. Predictive analytics enables users to detect if, and when, machinery is likely to breakdown. For example, predictive analytics enabled Duke Energy to identify a slight increase in the turbine vibration of a steam turbine – after maintenance was performed. The subsequent repairs resulted in $4.1 million of potential power generation loss being prevented. Facility managers at plants and factories are therefore likely to be looking for such solutions to keep things running.

But is predictive analytics a natural sell in the world of commercial real estate? There is certainly some evidence of this. Since 2009, UK-based retailer Sainsbury’s has used software provider Verisae’s (now part of Accruent) predictive maintenance solution to reduce product loss from refrigeration failures. Since 2016, engineering firm KONE has partnered with IBM Watson to embed intelligent analytics in its elevators and escalators to improve their performance and reduce instances of unplanned maintenance.

Nevertheless, such examples are not necessarily the norm. According to our 2016 Global Energy Leaders Survey, 46% of the 250 facility managers surveyed said improving the collection, analysis and reporting of energy data from their electrical assets is a very important priority. In contrast, more granular asset-level energy management was only considered very important by 22%. And in our 2015 Green Quadrant for Building Energy Management Software, only 18% of the customer panel we interviewed considered maintenance scheduling and predictive maintenance to be a very important asset management functionality.

The average facility manager is therefore more likely to be concerned with basic data capture than advanced solutions like predictive analytics…

[Admin: This post is related to the 07.13.17 post and 03.16.17 post about IBM Watson Analytics, and the 08.01.16 post about the competitors of IBM TRIRIGA. To see other related posts, use the Verdantix tag.]

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