RFE: Can you allow users with “no access” to select related reports?


I submitted an RFE to IBM and would appreciate votes if this would help you, too!

Allow users with “no access” to select related reports in embedded query sections and to have access to reports shared with directly with them.

  • “No access” really means that users can still see data in embedded query sections in forms, they just can’t click through to the linked record. There are lots of potential benefits here as we could share reports with specific columns but not allow users to drill in and view data they shouldn’t.
  • “Read Only” access, which I’ve heard as an alternative still allows users to click through query results and view data we may not want them to view.

[Admin: The same question is also posted in the TRIRIGA Around the World Facebook group. To see other related posts, use the RFE tag.]

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IV97419: Object Label Manager has forms with the same object name


When the user go through the Object Label Manager to access a form and change the name. The system allows you to name it the same as another form, resulting in duplicate form names. There is currently no error handling for this. Meanwhile, if you access the form from the Form Builder itself and try naming it the same as another, the system will give you an error.

The issue was that the link into Form Builder from Object Label Manager’s Labeled Objects tab was not passing in the module ID and the BO ID for the form, thus the unique name validation for the module was failing to occur. This fix obtains the the module ID and BO ID for the form selected and correctly passes it to Form Builder. Moving forward, we resolved an issue in Object Label Manager, where opening a form from a link under the Labeled Objects tab would allow a user to change the name of the opened form to a name that already existed in the form’s module.

[Admin: To see other related posts, use the Object Label Manager tag.]

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How do you move classifications from one environment to another?


I recently set up a new environment in which I need to migrate the classifications (not just the record data) from the existing system. What is the fastest way to do this and ensure that the classifications are set up properly in the new system?

I migrated the BOs and forms. I checked the Include association for the BO to itself and with the classification BO. The form has been added to the “Includes/Forms” tab of itself as well as the classification form. But I still don’t see this BO added under the classification hierarchy when I click on “New” to create the root record.

[Admin: This post is related to the 03.29.17 post about creating a classification. To see other related posts, use the Classifications tag or Object Migration tag.]

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How do you know if a license is needed to see a form or portal?


Sometimes, a user that supposedly has licenses for a form or portal is not able to see the form or portal. So how do you determine if some license is missing, or if the licenses you have are enough? This question often comes up when users start reporting that they cannot access portions of the application and call in to complain.

The best way to check it is to login as an Admin user, and follow these instructions:

  • Go to Tools > Administration > License Manager.
  • Click on the “Matrix View”.
  • Use the browser’s “find” function to look for the form or business object.
  • The necessary licenses are marked with a check (or R for read-only).

[Admin: The same article is also posted in the IBM Support Portal as a technote. This post is related to the 02.08.16 post about finding information on TRIRIGA licenses. To see other related posts, use the License tag.]

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IV96374: Various non-US English users get “An Error Occurred”


Various existing users with non-US English language profiles are getting the following error when they click on the System tab on each form:

An Error Occurred. Contact your System Administrator. – [MID-3402867005]

When translating object references, the platform needed to catch the “smart object not found” error, and follow the path as if it was non-translated. Moving forward, when invalid data is contained in a reference field (like System Geography), the platform will no longer throw a MID error, and will now show the field as blank, since the referenced record does not exist.

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How do you compare if one field is equal to another in same form?


I’m making a query and need to check one field in a form against another field in the same form to see if they are equal. I’ve seen examples where you can compare from the current object to $$Parent::RecordInformation::triDivision$$. But the field I want to compare is on the same record. I’m hoping to not have to make a new field and workflow. How do I do this?

[Admin: To see other related posts, use the Comparison tag.]

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IV95718: Multi-tab sections freeze when user has read-only access


Users are encountering a spinning wheel when clicking on multi-tabs (sub-tabs) other than the main tabs. The system hangs and freezes. Users will then log out or close the application. For some users, it works fine, but for other users, it does not. This is related to a security group issue on the TRIRIGA 3.5.2 platform.

We needed to move the logic of how the platform validates section actions closer to where the actual action is taking place. Moving forward, the user will be able to navigate between multi-tab sections, if they have read-only access on the section.

[Admin: To see other related posts, use the Security tag.]

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