MACS: How do you use IBM TRIRIGA in the “new normal” workplace?


Utilizing IBM TRIRIGA, you can adapt to any circumstance with the support of MACS

By Rebecca Simm

In a year where we have had to be both adaptive and responsive in the way we work, MACS can use the knowledge we have gained to improve your working environment for your organization. Utilizing IBM TRIRIGA, you can make confident decisions and adapt to any circumstance, with the support of MACS.

As we find ourselves navigating the COVID-19 pandemic, business managers are likely wondering what will happen when things return to the “new normal”. The latest research from Gartner shows at least 41% of employees will continue to work remotely, at least part of the time after working environments reopen fully…

IBM TRIRIGA can help businesses in real estate and facilities to manage their buildings effectively. Having one central database, you’ll have actionable insights to determine occupancy requirements, and how well you’re using your available space.

To secure a safe working environment for their staff, Space Planners and Facility Managers are facing a set of unique challenges. While floor plans and furniture layouts may not have changed, the new need for social distancing has. Spaces that previously had an occupancy of 20 people, are now restricted to 3-4 employees…

IBM TRIRIGA can assist you in the day-to-day running of your workplaces, ensuring all staff are safe. Making the right decisions with an intelligent real estate and facilities management solution could save your organization money and time, and most importantly, create a safe workplace for all employees…

[Admin: This post is related to the 06.25.20 post about workplace strategies for safety that you can use today.]

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ValuD: What do you look for in a TRIRIGA mobility solution?


Mobility has revolutionized business. Gartner predicts that by 2022, 70% of software interactions in enterprises will occur on mobile devices. What does that mean for facility maintenance?  With service technicians always on-the-go, accessing TRIRIGA remotely can help maximize efficiency and productivity by combining the convenience and power of handheld devices, like smartphones and tablets, with the robust capabilities of TRIRIGA

How can MobilD help

ValuD’s MobilD – Mobility Delivered for TRIRIGA – brings a role-based user experience and intuitive dashboard and KPIs to ensure the requester views information that is directly relevant to his/her role and gets quicker access to data. MobilD can help the requester to:

  • Create all types of asset-related service requests for self and their team
  • Select the location as well as the user-specific asset by scanning the bar code or the QR code of the asset
  • Provide a brief description of the problem
  • Add and update attachments like images, documents, audio and video
  • Assign service request priority
  • Track open and closed service requests in real time
  • Receive notifications
  • View survey requests on task completion and perform survey actions
  • Change password from mobile…

[Admin: This post is related to the 10.11.17 post by ValuD about an IBM TRIRIGA mobility solution for technicians, and the 07.28.16 post about mobilizing IBM TRIRIGA with MobilD. To see other related posts, use the ValuD tag or MobilD tag.]

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ValuD: IBM TRIRIGA is the leader in IWMS


Did you know that 90% of all companies rely on point solutions to manage their asset portfolio?

The downside of this is unfortunately the lack of transactional transparency. With real estate becoming the third most valuable or expensive single asset in the balance sheet, an Integrated Workplace Management System (IWMS) is the need of the hour. By providing a single source of information for your asset portfolio, it can help your business achieve all your financial, operational and environmental goals.

So where does IBM TRIRIGA fit in?

With 750+ companies using IBM TRIRIGA worldwide (out of which 119 added in just the last 12 months!), it goes without saying that IBM TRIRIGA is the undisputed leader in the IWMS market today. This fact has been reiterated by research company Gartner in its popular magic quadrant, in which IBM TRIRIGA has yet again been positioned as a “Leader” for the year 2014. As the infographic points out, IBM TRIRIGA has been overpowering competition even from bigger players like Oracle and SAP while, at the same time, successfully resisting the challenges posed by niche players like Manhattan Software and Accruent…

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[Admin: This post is related to the 08.01.16 post about the competitors of IBM TRIRIGA.]

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Planon: Do IoT “things” fall under the category of “assets”?


Traditionally, an asset is defined as property owned by a company or individual that has value. There used to be a more straightforward understanding of what items fit under that definition, but nowadays it seems it’s becoming more dependent on the role you play within your organization and what your organisation is trying to accomplish…

New research points to this expanding list of “things” that now fall under the “asset” category. According to Gartner research titled, “Top 10 IoT technologies for 2017 and 2018,” long-lived “things” that were once regarded as nontrivial have started to require management and monitoring. Gartner states “this includes device monitoring, for example, are devices still alive, are they connected, and what is their battery status?”

Advances in new devices in the workplace like sensors that can help measure the occupancy rate of a workspace or meeting room fall under this category. As my colleague pointed out, even rat traps with their technological advances fall under this category…

The industry is catching on that even these untraditional “things” are becoming drivers of competition, and it’s exciting to see companies acknowledge that these types of assets require time, effort, and money to manage and maintain as well…

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Stamford company’s ProLease app aimed at organizing leases


With the Norwalk-based Financial Accounting Standards Board (FASB) setting a 2018 deadline for a major new accounting standards update addressing leases, a Stamford company is finding new legs for its application it has been selling since the eve of Y2K as retailers and corporations digest the implications of adding leases to their balance sheets.

Started in 1992 as an extension of CPG Architects, Link Systems began selling its ProLease system in 1999 to help companies manage their varying leases, developing the tool in partnership with a New York software developer, ProCalc… ProLease is used by corporations and retailers managing leases in multiple locations, with the largest user tracking leases across more than 5,000 storefronts, and its smallest managing about 30 sites.

Competitors include Accruent, a venture capital-backed firm in Austin, Texas, that focuses on retailers; and Armonk, N.Y.-based IBM and its TRIRIGA application. Both Accruent and TRIRIGA are classified by Stamford-based Gartner as “integrated workplace management systems” (IWMS) to manage the lifecycle of facilities…

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What is IWMS software?


Organizations with hundreds or thousands of assets need a way to manage them all in one place. What’s more, they typically want to schedule maintenance, track capital projects and reduce energy use without having to install multiple software systems. That’s where an integrated workplace management system (IWMS) comes in. But what is IWMS software, anyway?

IWMS helps organizations maximize the usefulness of all resources and assets within an integrated software platform where information can be shared…

What Is IWMS Software?

In 2004, Gartner coined the term “integrated workplace management software” to describe an enterprise suite that includes five components:

  • 1. Real Estate and Lease Management: Used to manage the real estate assets of a corporation, from acquisition to disposal. This includes lease accounting, planning, request for proposal (RFP) management and tax management.
  • 2. Facilities and Space Management: Just like facilities software, this application helps optimize the use of facility space. Users can manage physical spaces within buildings, manage employees and book and schedule rooms. It can also integrate with CAD files and building information modeling software.
  • 3. Maintenance Management: Similar to a stand-alone maintenance management system (CMMS), this application is used to schedule preventive maintenance tasks, create work orders, establish predictive maintenance processes, manage spare parts inventory and manage equipment and machinery with asset profiles.
  • 4. Environmental Sustainability: Allows users to measure energy usage, track energy-related costs and identify areas of energy waste. This application can often integrate with building management or building automation systems allow users to centrally control various systems throughout a facility, such as air conditioning, lighting or ventilation. to establish benchmarks and analyze energy use.
  • 5. Capital Project Management: This application helps with the planning and execution of new building projects or remodels (e.g., new construction or an expansion in an existing office building). It includes functionality for planning, bidding, document management and financial accounting.

These tools are integrated and housed within the same platform, all drawing from the same data. Thus, the greatest benefit of an IWMS is the coordination of all the above activities, says David Karpook, a strategic business consultant with Planon (provider of the Planon Universe IWMS)…

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