Verdantix: Will space management deliver big real estate savings?


Real estate directors and heads of estates are always looking out for what will drive the next wave of office improvements and cost efficiency. Space management is one of those hot topics at the moment. There has certainly been a flurry of deals between vendors offering space management solutions, all aiming to offer end-users more options on how to make better use of every square foot they occupy.

But behind all the deals there are two distinct questions being answered: (1) How do I reduce space-related inconveniences like occupants struggling to find spare meeting rooms or desks, and (2) How do I reduce the amount of space I use whilst allowing my business operations to run smoothly?

FM:Systems updated its space reservation app and floor plan viewer, and Condeco integrated its room booking module with Creston’s scheduling software and touch screens. ISS is piloting a self-service app for room booking. iOffice launched Hummingbird, which offers wayfinding and reservations through an app… IWMS vendors like Accruent are also tapping space utilization vendors such as Serraview for reseller partnerships

[Admin: This post is related to the 04.12.17 post about IWMS partnerships. To see other related posts, use the FM:Systems tag, Serraview tag, or Verdantix tag.]

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Verdantix: Are user-focused apps the new focus of IWMS innovation?


In recent months, there has been a hive of activity across employee engagement apps in the real estate and facilities management software market. For example, iOffice launched “Hummingbird”, an employee-centric layer for IWMS, IBM and ISS are piloting a digital concierge service which assists occupants in managing everyday workplace tasks such as room booking or organizing catering, and MCS launched a virtual personal assistant “Sumi” that can support the booking of rooms.

The latest product launch from UK-based software firm FSI is “Concept Advantage” – a series of user-focused apps which can be used alongside FSI’s Computer-Aided Facilities Management (CAFM) software. The initial range of apps includes “ChatLog” – a facilities help-desk that resembles common social media platforms, and “OurSay” – a crowd-sourcing and voting tool to enable workers to contribute to facilities management decisions. FSI believes the app will also reduce the time that facilities help-desks spend receiving calls around building issues.

The recent innovation around purpose-built user-focused apps represents a break from traditional practice. For many decades, the user interface of IWMS and CAFM software has largely been built around the needs of “power users” such as Real Estate or Facility Directors. Whilst it has been possible to configure the user interface to simplify it, the result is not always a clean and intuitive user experience. The recent user-centric product updates are likely to be welcomed by customers.

We continue to hear that buyers look for a high-quality user interface from their facility management software…

[Admin: This post is related to the 06.06.17 post about employee-facing tech in the workplace. To see other related posts, use the Verdantix tag.]

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Verdantix: Employee-facing tech makes buzz at World Workplace


Verdantix attended IFMA’s World Workplace Europe conference on 31 May to 01 June. This major event for the facilities management sector had almost 400 attendees including facilities and workplace management professionals, service providers and technology companies.

So, what was the hot topic? One major theme of the event was how to connect people to the workplace using digital technologies. For example, we heard that facilities management firm ISS is piloting a digital concierge service which assists occupants in managing everyday tasks such as room booking or organizing catering. It is based on providing occupants self-service apps, as well as chatbots which simulate conversation to respond to worker requests.

Engaging occupants has become a hot theme across real estate, energy and facilities management software markets. For example, incorporating crowd-sourced insights on temperature preferences is gaining momentum in energy management applications, witness Energy Deck or Honeywell’s Vector Occupant App.

In the integrated workplace management system (IWMS) space, developing modules to engage everyday office workers has become a recent focus. For example, in May 2017, IWMS provider iOffice launched a set of employee experience solutions which can be layered on legacy IWMS solutions, to quickly make systems more employee-centric…

[Admin: This post is related to the 06.30.16 post about ISS and IBM transforming the management of 25,000 buildings. To see other related posts, use the Verdantix tag or iOffice tag.]

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Verdantix: 83% firms used energy management to optimize assets


According to the 2016 Verdantix annual survey of 250 energy and facility decision-makers, 17% of firms continue to separate energy and asset management processes, 58% use energy management to inform asset management, while the remaining 25% of firms have fully integrated energy and asset management…

The landscape of vendors providing solutions for improved asset management is broad and highly competitive. Firms range from integrated workplace management system (IWMS) providers such as Accruent, iOffice, Planon, Qube, and Trimble Manhattan; to computerized maintenance management system (CMMS) providers, such as Dude Solutions and eMaint; to building energy management software providers, such as Envizi, Schneider Electric, and Siemens; and smart building platforms, like Switch Automation. The next five years will see an increased emphasis on partnerships as vendors seek to provide additional value add capabilities including advanced analytics and enhanced data capture functionalities

[Admin: This post is related to the 08.01.16 post about the competitors of IBM TRIRIGA. To see other related posts, use the Verdantix tag.]

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Who are some CAFM, CMMS, EAM, & IWMS competitors of IBM TRIRIGA?


As a member of the IBM TRIRIGA software development team, it’s easy to get so occupied and busy within the isolated “bubble” of TRIRIGA, its partners, and its customers, that there’s no time or energy to wonder about our competitors outside the TRIRIGA community. Luckily, I recently found a few moments to perform a few Google searches for “TRIRIGA competitors” to see what’s out there for myself.

Here’s what I found. This might be ordinary to sales and marketing folks, but for developers like me, I found it enlightening. Not only 9 direct competitors with an Integrated Workplace Management System (IWMS), but also 13 other competitors offering Computer Aided Facilities Management (CAFM), Computerized Maintenance Management Software (CMMS), Enterprise Asset Management (EAM), Software as a Service (SaaS), and other solutions. There are probably more. But for now, enjoy!

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JLL to acquire BRG, workplace management solutions firm


Consistent with its focus on becoming a global leader in Corporate Real Estate (CRE) technology, Jones Lang LaSalle (JLL) has entered into an agreement to acquire BRG, a recognized expert in workplace technology consulting, technology implementation, and space and move management services. The transaction is expected to close next month, subject to customary closing conditions.

JLL is changing the way that CRE technology will be delivered. By providing holistic, end-to-end technology and consulting solutions that support specialist software applications as well as broad Integrated Workplace Management Systems (IWMS), JLL will offer clients greater flexibility and choice, accelerated productivity and improved user experiences…

BRG has built a reputation for helping companies successfully implement new technology systems, optimize underperforming existing technology platforms and understand how to better integrate tools to deliver workplace strategies. BRG:

  • Helps organizations optimize and align their real estate technology, processes, data governance and performance management methods with their organizational missions.
  • Implements and integrates off-the-shelf IWMS technologies with an emphasis on functional alignment, user adoption and rapid time-to-value. It is one of the most successful IWMS integrators and has dedicated practices and expert certification in ARCHIBUS, Manhattan, CenterStone, IBM TRIRIGA and iOffice software.
  • Provides program management solutions to execute workplace, space, occupancy, and move, add and change (MAC) projects, as well as asset management functions.

As a result of the acquisition, JLL will form a new Technology Solutions team that will be led by Traci Doane, currently President and CEO of BRG…

[Admin: To see other related posts, use the BRG tag.]

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iOffice launches app marketplace for facilities management


iOffice, provider of an integrated workplace management system (IWMS) platform, recently launched the iOffice Marketplace — an app universe designed for the facilities management (FM) space. The iOffice platform is the only 100% SaaS-based platform with an open API that can integrate, analyze, and share data across the critical workplace applications in the market today. This led to the creation of this new app marketplace.

Patterned after Salesforce’s AppExchange, the iOffice Marketplace is a network of vetted, SaaS-based partners who share a common vision of a fully-integrated workplace to serve their customers. Those using iOffice Marketplace can deploy “plug and play” solutions into their environments in a short amount time due to minimal setup, maintenance, and licensing fees…

The platform also allows users to automatically create live floor plans, including kiosks, energy, temperature, wayfinding and more via the iOffice mobile or desktop app. All access points become live and interconnected instantly.

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[Admin: This post is related to the 11.17.15 post about the iOffice custom reporting engine and the 10.08.15 post about iOffice and Aquicore.]

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