Spacewell: IWMS+ Smart Comfort


Turning Comfort Monitoring into Action

By Nicole Weygandt, Ph.D.

One consequence of the COVID-19 pandemic has been a surge in interest in air quality and comfort monitoring. With employees worried about possible viral exposure in the office, better understanding and communication about environmental conditions is becoming a key part of reassurance strategies.

Likewise, many companies are investing in improvements in HVAC and filtering systems to reduce the risk of circulating the virus. As in the previous cases discussed in this series, IWMS+ brings together the monitoring capabilities of smart building systems with the practical side of the IWMS…

Why Air Quality Matters

The benefits of good air quality seem apparent in the light of a public health crisis, but even before the COVID-19 outbreak there was growing recognition that healthy buildings lead to positive outcomes for users and owners alike…

This research suggests that there is significant value in investing in monitoring and maintaining comfort and air quality in office buildings. IWMS+, while not a stand-alone solution for this use case, can play an important part in delivering a healthier, better office environment…

Long-Term Benefits

While the IWMS plays a less visible role in the IWMS+ equation around comfort and air quality than in some of the other use cases that we’ve discussed, we can only unlock the value of monitoring when data lead to action. Particularly when it comes to user health and comfort, we don’t want to stop at merely diagnosing a problem, we want to ensure that the right person will be informed and will take steps to resolve it.

This post is Part 6 of an ongoing series on IWMS+. Earlier posts introduced the concept of IWMS+ and a range of smart building topics…

[Admin: This post is related to the 08.01.16 post about the CAFM, CMMS, EAM, and IWMS competitors of IBM TRIRIGA, and the 08.17.20 post about using IWMS+ to optimize room reservations. To see other related posts, use the IWMS+ tag.]

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IWMS+: Greater than the Sum of Its Parts

By Nicole Weygandt, Ph.D.

In our article, we refer to IWMS+ as “the software backbone of the future.” IWMS+ combines the power of an integrated workplace management system (IWMS) with Smart Buildings technology in a way that augments both of those distinct software categories…

IWMS+ technology integrates the two software platforms to make the IWMS function smarter and lets the Smart Buildings solution drive greater behavioral changes and other performance improvements. The result, we argue, is that IWMS+ is greater than the sum of its parts.

Why is this the case? Because both types of software platforms thrive on high-quality data, whether that’s IoT sensor data or embedded BIM/rich asset data. By integrating across the two systems, IWMS+ is able to access more high-quality, real-time data than either system would be able to do individually and deliver those insights across business silos and user types.

Effectively, an IWMS+ is a type of digital twin for workplaces…

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Axxerion: What is IWMS+?


IWMS+: Optimizing Room Reservation Systems

By Mehdi Khalvati

The rise of IoT technology has encouraged many companies to augment their integrated workplace management systems (IWMS) with IoT sensor technology. This win-win combination – referred to as an IWMS+ system in this article – can be a very smart financial and operational decision for your business workplace

IWMS+: At the Intersection of IWMS and IoT

IWMS+ technology integrates traditional IWMS software with IoT sensor capabilities. By working in conjunction with each other, the IWMS software is able to function in smarter ways, while the Smart Building monitoring system can be adapted to optimize workplace productivity and efficiency. Further, an IWMS+ solution is able to obtain, consolidate and analyze a rich body of IoT sensor and BIM data, allowing for high-quality, live data that could not be accessed through just one of these systems.

Smart Room Reservations with IWMS+

An IWMS+ system can augment many different workplace management functions. One of these areas is room reservations. With a traditional IWMS system, building users can reserve a room or desk for a specific amount of time. Other reservation features with a traditional IWMS include: requesting equipment or services in conjunction with the room reservation, automating setup and cleanup pre-and-post meetings, receiving check-in and booking confirmation, and having access to different types of booking touch points (mobile, kiosk, desktop).

On the other hand, a Smart Room Reservation system combines IWMS features with IoT sensor capabilities to incorporate space utilization data in addition to traditional reservation offerings. Let’s look at three different specialized offerings from an IWMS+ Smart Room Reservation system…

[Admin: This post is related to the 08.01.16 post about the CAFM, CMMS, EAM, and IWMS competitors of IBM TRIRIGA, and the 08.22.17 post by Verdantix about IWMS competition intensifying. To see other related posts, use the IWMS 2.0 tag.]

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Verdantix: SpaceIQ seeks to disrupt the IWMS marketplace


SpaceIQ, a provider of IWMS and CAFM solutions, announced its official company launch. Headquartered in Silicon Valley, SpaceIQ offers a workplace management platform that supports customers with space planning, move management and real estate data management. It aims to bring a next-generation IWMS solution to market which is employee-centric, prioritizes user experience and responds to the latest real estate trends such as worker productivity and employee engagement…

SpaceIQ’s focus on user experience feels very in line with market requirements. Verdantix finds that SpaceIQ could also consider developing broader functionality into areas such as maintenance management or lease management. Our research shows that large customers are keen to implement a platform from a single vendor with multiple modules spanning real estate and facilities management, as they rationalize IT systems and look for the benefits of centralized data…

[Admin: This post is related to the 08.01.16 post about the competitors of IBM TRIRIGA, and the 08.22.17 post by Verdantix about IWMS competition intensifying. To see other related posts, use the Verdantix tag or IWMS 2.0 tag.]

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Serraview: Can traditional IWMS handle the modern workplace?


Integrated Workplace Management Systems (IWMS) were developed in the ’90s to address the technical limitations of sharing data between multiple real estate and facility management teams. The benefit of IWMS was having a single system for managing the entire real estate portfolio lifecycle. Since these systems were designed for traditional office space, progressive companies are starting to doubt the ability of IWMS to support the transition to the modern workplace…

It is no secret that IWMS are cumbersome to use, which results in companies hiring high-priced consultants for implementations. Paired with its lack of features and flexibility, IWMS frequently exceed their original prices due to customization…

To combat these issues, progressive companies are leveraging (IWMS 2.0) best-of-breed space management technology to augment their existing investment in traditional IWMS to support their modern workplaces. Space management technology is able to address the new requirements of modern workplaces such as neighborhoods, seating ratios, real-time utilization, and highlighting the differences between actual usage of space and allocation of space.

To learn more about IWMS in the modern workplace, download our white paper: “Can Traditional IWMS Meet the Requirements of the Modern Workplace?”

[Admin: To see other related posts, use the Serraview tag or IWMS 2.0 tag.]

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Serraview: IWMS 2.0 achieves true integrated best-in-breed systems


With the emergence of new workplace models and technologies, we are starting to see a shift away from traditional Integrated Workplace Management Systems (IWMS) to stand-alone software systems integrated through common APIs in order to achieve true best of breed capabilities across multiple service needs. In fact, one of the original founders of the IWMS concept, Michael Bell, has defined this shift as IWMS 2.0. According to Mr. Bell, IWMS 2.0 has the potential to achieve lower costs, faster implementation and valuable data-driven insights…

At Lighthouse.io, we are strongly aligned with Michael Bell’s IWMS 2.0 vision. We are focused on solving very specific challenges for facilities managers… For a facility manager, these challenges form only one part of their overall remit. Whilst it’s tempting to build out a system that covers the entire facilities management function, we realize that by doing so we would be sacrificing the quality of our core product. Therefore, our preference is to integrate with complimentary products that are best of breed and solve a different set of challenges for facilities managers.

To illustrate the IWMS 2.0 model in practice, let’s explore how Lighthouse.io could integrate with another best in breed software product – Serraview. Serraview is a leader in space planning and management. Lighthouse.io is a leader in commercial cleaning software and optimizing delivery of facilities services. Combined, these two products can provide facility managers with an end-to-end solution for managing employees, assets, and delivery of facilities services…

[Admin: This post is related to the 08.01.16 post about the competitors of IBM TRIRIGA. To see other related posts, use the Serraview tag.]

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Serraview: What is the impact of IWMS 2.0 on today’s workplace?


Is the integrated workplace management system (IWMS) right for the modern workplace? Today’s workplace has new requirements that have pushed the boundaries of what the workplace management tools and practices of yesterday can support. There’s a new IWMS model that can leverage existing investments and better support the workplace of the future…

Michael Bell, who is one of the original founders of the concept IWMS, issued a paper recently called IWMS 2.0 where he talks about the power of using multiple different stand-alone systems integrated through common APIs in order to achieve true best of breed capabilities across multiple service needs.

The benefits of these applications are that they can really truly focus on their core components. Applications such as Serraview being entirely space management focused mean that you have the ability to ensure that the capabilities and functionality are continually being developed and evolved…

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