Verdantix: IWMS vendors extend reservations with digital signage


IWMS (Integrated Workplace Management System) vendors continue to launch a flurry of new products aimed at helping employees better navigate workplaces and book space. Some of the latest product releases make interactive kiosks and touch screens central to the proposition – providing employees tools that can be easily accessed while moving through buildings.

Witness FM:Systems launching bookMe in October 2017 which enables employees to use digital signage and mobile apps to find and reserve space, and Trimble launching LiveSign Pro Touch Panels in November 2017 powered by Manhattan software, enabling the convenient booking of space. Other IWMS vendors such as ARCHIBUS and Planon also make their reservation solutions on touchscreens.

What is interesting about these emerging digital signage solutions is the focus on engaging employees beyond the desktop. This is a different mindset to what’s occurred historically, when many IWMS applications were designed for desktops with mobile apps added later. Why is that important? It allows for solutions that are designed to be used by employees on-the-go, with a very specific specification around engaging building users with simple and intuitive user interfaces…

[Admin: This post is related to the 10.31.17 post about FM:Interact bookME. To see other related posts, use the Verdantix tag, FM:Systems tag or Mobile tag.]

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How do IWMS, IoT and Analytics raise occupancy experience levels?


According to a recent Smart Building report from Aberdeen Group, modern Integrated Workplace Management Systems (IWMS) – driven by IoT, analytics, and cognitive computing – are central to the rise of the smart building. Buildings and workplaces are massive generators (and consumers) of data. The capture and analysis of data enable organizations to gain deeper insights into operational effectiveness, accelerate their ability to react to change, and increase returns from real estate-related decisions. As cognitive computing services continue to gain momentum, many organizations are starting to explore different ways artificial intelligence can help to optimize occupancy experiences.

The rise of the intelligent, connected work space

Data captured by buildings can be augmented by cognitive capabilities for use in IWMS such as IBM TRIRIGA – to help make decisions, alert management on issues, in addition to providing buildings with virtual concierge services. Improved insights, automation, and control can have a significant impact on all aspects of real estate performance – from lease accounting and capital projects, to facility maintenance, space utilization, and energy consumption.

Five smarter building transformation use cases

As facilities management moves beyond cost control, IWMS users will continue to climb the maturity curve – capturing information, identifying the signals to make better operational and predictive decisions. The end-goal of becoming more competitive through facility amenities and occupant experiences is something that only IoT can deliver – through the availability of information, automation of tasks and application of advanced analytics. Make the leap to smarter buildings. Here are 5 use cases where IWMS, IoT, and analytics are central to building transformation:

  • 1. Increase Insight into Facilities Performance and Maintenance…
  • 2. Develop New Services…
  • 3. Improved Resource Tracking and Better Space Management…
  • 4. A More Proactive Service Model…
  • 5. Better Energy Usage…

[Admin: This post is related to the 02.02.17 post about owning the building IoT, and the 10.26.17 post by Planon about technology trends by 2022. To see other related posts, use the Smart Buildings tag.]

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Verdantix: SpaceIQ seeks to disrupt the IWMS marketplace


SpaceIQ, a provider of IWMS and CAFM solutions, announced its official company launch. Headquartered in Silicon Valley, SpaceIQ offers a workplace management platform that supports customers with space planning, move management and real estate data management. It aims to bring a next-generation IWMS solution to market which is employee-centric, prioritizes user experience and responds to the latest real estate trends such as worker productivity and employee engagement…

SpaceIQ’s focus on user experience feels very in line with market requirements. Verdantix finds that SpaceIQ could also consider developing broader functionality into areas such as maintenance management or lease management. Our research shows that large customers are keen to implement a platform from a single vendor with multiple modules spanning real estate and facilities management, as they rationalize IT systems and look for the benefits of centralized data…

[Admin: This post is related to the 08.01.16 post about the competitors of IBM TRIRIGA, and the 08.22.17 post by Verdantix about IWMS competition intensifying. To see other related posts, use the Verdantix tag or IWMS 2.0 tag.]

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Planon: Can IWMS and BIM become your organization’s library?


Integration with BIM

Wouldn’t it be great if software supported the total lifecycle of all your buildings? Can it be your organisation’s memory? Going deeper still, wouldn’t it be beneficial to ensure that all the materials in a building were being used to their full potential and were a valuable part of this lifecycle – an initiative that the Dutch institution Madaster advocates?

An important piece of the puzzle to realise this vision would be to integrate Building Information Modelling (BIM) information with, on the one side, the daily user processes of an IWMS, and on the other side, all of the changes in your buildings, spaces and installations, available in BIM. It will become possible to access the memory of the organisation at any time: find which malfunction happened at which installation in which room, reported by a certain user, fixed by a service provider who was part of a service contract at that time…

[Admin: This post is related to the 09.28.17 article by FM:Systems about the cost of interoperability. To see other related posts, use the BIM tag.]

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FM:Systems: IWMS market leader in 2017 Green Quadrant report


FM:Systems was recognized as a leader by Verdantix in their 2017 Green Quadrant Analysis for IWMS. As a leading provider of Integrated Workplace Management Systems (IWMS) and Computer-Aided Facility Management (CAFM) software, FM:Systems differentiates its comprehensive solution with best-in-class capabilities for space optimization. FM:Systems garnered high remarks in its breadth of functionality in addition to its best-in-class capabilities for space optimization…

Verdantix awarded FM:Systems multiple perfect scores of 3.0/3.0 for the Scenario Planning module, Move Management module, and for space utilization data collection and analysis. FM:Systems is positioned as a leader in the industry, integrating scenario planning and real-time monitoring of space utilization with various sensors, such as heat and 3D people sensing cameras. These capabilities address the most urgent challenges in optimizing facility and real-estate resources.

“Our placement in the 2017 Green Quadrant for IWMS is a strong confirmation that we’re growing in the right direction,” says FM:Systems President Kurt von Koch. “Our customers’ success has always been the driving force behind FM:Interact, and we’re pleased to know that our commitment to our customers is being recognized and reflected by the industry, particularly in an industry that is so rapidly changing.”

[Admin: To see other related posts, use the FM:Systems tag or Verdantix tag.]

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Verdantix: Three takeaways for IWMS buyers in 2017 and beyond


The Verdantix benchmark of Integrated Workplace Management Systems (IWMS) has been released following a six-month research process. The benchmark assesses 14 vendors and their platforms on 71 criteria spanning real estate portfolio management through to maintenance management and 40 criteria relating to vendor success factors such as number of deployments and product strategy.

As part of the research, Verdantix interviewed a panel of 19 real estate and facilities management directors who select, implement and use software. What are the key takeaways for customers looking to invest in real estate and facilities management applications or to rationalize real estate IT with an IWMS platform?

Firstly, buyers looking to replace a roster of legacy and outdated systems with an IWMS have lots of choices. In our benchmark, seven vendors made it into the Leaders’ Quadrant: Accruent, ARCHIBUS, FM:Systems, IBM (TRIRIGA), MCS Solutions, Planon and Trimble (Manhattan), as they demonstrated an excellent breadth of functionality and strong market momentum…

[Admin: This post is related to the 08.01.16 post about the competitors of IBM TRIRIGA, and the 08.22.17 post by Verdantix about IWMS competition intensifying. To see other related posts, use the Verdantix tag.]

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Verdantix: Accruent continues its acquisition spree with Lucernex


On 9 August 2017, real estate, facilities and asset management software provider Accruent announced it has acquired Integrated Workplace Management System (IWMS) vendor Lucernex. Genstar Capital-backed Accruent plans to use this latest acquisition to target emerging lease accounting opportunities, as the major accounting boards FASB and IASB require organizations to bring all leases on the balance sheet in 2019. This follows a furor of acquisition activity by Accruent, with its 2016 purchases of BIGCenter, Mainspring Healthcare Solutions, and Verisae

Accruent now owns a roster of industry-specific and specialist software solutions for managing real estate and facilities. As it runs a product integration program through to 2018, it is positioned to provide a platform that is not only broad but also offers a lot of depth and industry-specific functionalities. With prominent IWMS vendors fighting to deliver the most complete software for real estate and facilities life-cycle management, all eyes should be on how well Accruent manages to integrate its various software solutions into a powerhouse IWMS platform…

[Admin: This post is related to the 08.01.16 post about CAFM, CMMS, EAM, and IWMS competitors. To see other related posts, use the Verdantix tag.]

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