UX: Can you use Polymer platinum-sw to return a user message?


Is it possible to use Polymer platinum-sw-register (service worker) to return a user message to the client when an attempt to perform a database action (Create, Read, Update, Delete) is not possible due to a lack of network connection? In other words, can I detect when something is cached locally and show a toast message? Has anybody worked with this library for something like this?

I know that platinum elements have been deprecated. Also, it’s worth knowing that IBM is working on offline capabilities for the next platform release.

[Admin: To see other related posts, use the Polymer tag.]

Continue reading

Advertisements

Is there a way to log outbound messages in integration object?


We are looking for the feature of logging outbound messages in the TRIRIGA integration object. It’s possible to log data and send messages, but the message itself is not saved anywhere. Is it possible to configure the logging of outbound integration messages by default?

[Admin: To see other related posts, use the Integration Object tag.]

Continue reading

IV97411: Adjusting task status on Gantt not working uniformly


Adjusting the task status on a Gantt chart with Ctrl/Cmd+click is not working uniformly across client operating systems.

We needed to disable the Ctrl+left/right-click and Shift+left/right-click, which are not working consistently across browsers and Mac, and reintroduce the right-click > “Set Percentage Complete” to the right-click menu. We also needed to update the “Percent Complete” message to be shorter, and update the message minimum width to be wider.

Moving forward, we removed the ability to set the percentage complete by using Ctrl+click, which does not work correctly on all browsers on all operating systems, replacing it with the ability to “Set Percentage Complete” by using the right-click context menu when right-clicking a Gantt task.

[Admin: To see other related posts, use the Gantt tag.]

Continue reading

IV96787: Retiring contract does not retire change orders or invoices


If you try to retire a contract that has a change order or invoice, the system should consider it, provide some logic to it, and/or provide a notification that you can’t retire it. The same should apply when you try to retire a change order that has other change orders or invoices associated to it.

The standard contract record that is in a Completed state cannot be retired if it has pending standard contract change orders or contract invoices associated to it. (The expectation was that the associated records would also be retired, or if not, a notification stating that they would not be retired.) Moving forward, the issue has been resolved by displaying an Attention message to the user that the standard contract cannot be retired because of the pending change orders or contract invoices. Also, the Retire and Delete actions on the change order form have been removed, so the user will not be able to retire the change order.

[Admin: This post is related to the 10.24.15 post about the behavior of contracts and change orders. To see other related posts, use the Change Orders tag.]

Continue reading

How do you integrate Exchange with TRIRIGA using IBM Domino?


I’m trying to do a reservation integration between Exchange (Outlook 365) and TRIRIGA. But since TRIRIGA is on-premise, it has several firewall restrictions in order to reach Exchange. As a solution, we are using IBM Domino to relay the SMTP messages from Exchange to TRIRIGA. The flow would be:

  • User books a room on Exchange using the web client.
    • The Send connector sends the email to Domino by using the forwarding contact for the room.
  • Domino receives the email and forwards it to the TRIRIGA server.
    • It should relay the message without modifying it in any way.
  • TRIRIGA receives and processes the SMTP message.
    • What we expected: The reservation should’ve been created.
    • What we see: TRIRIGA can’t find the room. It seems that the SMTP message is missing the “spec_id” of the room.

Has anyone implemented a similar solution? From Exchange to Domino to TRIRIGA? If yes, how did you configure the environments? Where should the “spec_id” be in the SMTP message that is sent to TRIRIGA?

[Admin: To see other related posts, use the SMTP tag or Outlook tag.]

Continue reading

IV96454: Notification images do not show due to removed HTML tags


When a notification sends HTML code in an email, the images are not displayed because the platform is stripping away the HTML tags for images.

We needed to add the tag to the list of HTML tags allowed in outgoing emails. When the platform sent outgoing mail, some HTML tags were stripped from the message. Moving forward, the tag is no longer one that is removed, so that you can send messages with images.

[Admin: This post is related to the 11.03.15 post about showing an HTML image in the notification content. To see other related posts, use the HTML tag.]

Continue reading