UX: How do you get access to the new UX apps (Service Request)?


How do I get access to the new UX apps listed on this page? We are on TRIRIGA 3.5.3 and 10.5.0. But we only see the Space Assessment and Space Management Perceptive apps in our environment.

The Move Me and Group Move applications were added in the Application 10.5.2. The Workplace Services portal, Service Request, and Room Reservation were added in the Application 10.5.3. The apps are delivered in the Application Upgrade. When you upgrade from Application 10.5.0 to 10.5.3, you will see the new apps.

[Admin: To see other related posts, use the UX Framework tag or Perceptive tag.]

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UX: Why does Group Move UX app stop working after 10.5.3 upgrade?


I’m seeing an issue in the Group Move UX app. After application upgrade to 10.5.3, the Group Move application stopped working on “Production Mode”. After activating “Development Mode”, the Group Move worked again. So I think the problem came from the vulcanized code of 10.5.3 OM package. For now, I’ve just vulcanized the Group Move application manually and it works now. Have you seen a similar issue?

We confirmed the defect related to the vulcanized code for the Group Move UX app. It is being addressed for the next full release under APAR IJ01969. Meanwhile, the manual solution you have followed is the workaround. Here are the details:

“The Group Move UX Perceptive application should no longer contain syntax errors and the search feature should work now. Customers who run into this issue on previous app versions can vulcanize the application following the steps outlined on this wiki page. (Tri-IJ01969-5886)”

[Admin: To see other related posts, use the Vulcanize tag.]

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Verdantix: SpaceIQ seeks to disrupt the IWMS marketplace


SpaceIQ, a provider of IWMS and CAFM solutions, announced its official company launch. Headquartered in Silicon Valley, SpaceIQ offers a workplace management platform that supports customers with space planning, move management and real estate data management. It aims to bring a next-generation IWMS solution to market which is employee-centric, prioritizes user experience and responds to the latest real estate trends such as worker productivity and employee engagement…

SpaceIQ’s focus on user experience feels very in line with market requirements. Verdantix finds that SpaceIQ could also consider developing broader functionality into areas such as maintenance management or lease management. Our research shows that large customers are keen to implement a platform from a single vendor with multiple modules spanning real estate and facilities management, as they rationalize IT systems and look for the benefits of centralized data…

[Admin: This post is related to the 08.01.16 post about the competitors of IBM TRIRIGA, and the 08.22.17 post by Verdantix about IWMS competition intensifying. To see other related posts, use the Verdantix tag or IWMS 2.0 tag.]

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FM:Systems: IWMS market leader in 2017 Green Quadrant report


FM:Systems was recognized as a leader by Verdantix in their 2017 Green Quadrant Analysis for IWMS. As a leading provider of Integrated Workplace Management Systems (IWMS) and Computer-Aided Facility Management (CAFM) software, FM:Systems differentiates its comprehensive solution with best-in-class capabilities for space optimization. FM:Systems garnered high remarks in its breadth of functionality in addition to its best-in-class capabilities for space optimization…

Verdantix awarded FM:Systems multiple perfect scores of 3.0/3.0 for the Scenario Planning module, Move Management module, and for space utilization data collection and analysis. FM:Systems is positioned as a leader in the industry, integrating scenario planning and real-time monitoring of space utilization with various sensors, such as heat and 3D people sensing cameras. These capabilities address the most urgent challenges in optimizing facility and real-estate resources.

“Our placement in the 2017 Green Quadrant for IWMS is a strong confirmation that we’re growing in the right direction,” says FM:Systems President Kurt von Koch. “Our customers’ success has always been the driving force behind FM:Interact, and we’re pleased to know that our commitment to our customers is being recognized and reflected by the industry, particularly in an industry that is so rapidly changing.”

[Admin: To see other related posts, use the FM:Systems tag or Verdantix tag.]

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Serraview and Accruent integrate workplace management solutions


The recent announcement of Serraview’s partnership with Accruent has generated quite a buzz in the corporate real estate arena: Accruent Announces Strategic Partnership With Serraview. We’ve been getting a lot of questions, so we’re letting you in on some of the unique opportunities our combined workplace management solutions will bring to companies transitioning to the modern corporate office.

Why have Serraview and Accruent teamed up?

Serraview and Accruent are both leading providers of workplace management solutions for companies looking to shape, drive, manage and control their real estate portfolio. Our goals are perfectly aligned: to enable corporations to make the best use of physical spaces and transform them into strategic assets…

How does the partnership better support the modern corporate office?

Today’s workplaces need to provide additional value for organizations that was never anticipated in years past. Pressure to reduce property costs remains high, but at the same time, CRE organizations must optimize workplaces to enable innovation, attract talent, boost productivity and improve employee experience in the workplace…

What are some of the new capabilities planned for the integration?

Here are just a few examples of how we’re planning to integrate Serraview’s and Accruent’s workplace management solutions:

  • Improve scenario planning with strategic data access. Serraview’s stacking and what-if scenario planning tools make it easy to combine pockets of vacancy into a contiguous space that can be freed up for other uses…
  • Enhance employee experience with integrated fault reporting. In many organizations, it’s cumbersome for employees to report on facility issues (such as malfunctioning equipment, broken furniture or HVAC problems)…
  • Streamline the Move-Add-Change process. Managing moves within an organization is typically a time-consuming process involving several groups. Within Serraview, space managers receive space requests, find vacancies and make assignments, and schedule the move process…

[Admin: This post is related to the 03.03.17 post about the Serraview and Accruent partnership. To see other related posts, use the Serraview tag.]

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Why can’t you save moves in the stacking tool in TRIRIGA 3.5.1?


I’m following the user guide and working with space scenarios. When I move organizations around, I see the move list. Once I click Save, the page refreshes, but nothing is saved. Is the stacking tool functional in 3.5.1?

Looks like it’s definitely broken. A stack record with the association string of “Stack Move Request” is created when I save, but the workflows are looking for records with the association string “Stack Move”, which will generate the move line items. This is an 100% OOB environment.

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