IWMS+: Optimizing Room Reservation Systems
By Mehdi Khalvati
The rise of IoT technology has encouraged many companies to augment their integrated workplace management systems (IWMS) with IoT sensor technology. This win-win combination – referred to as an IWMS+ system in this article – can be a very smart financial and operational decision for your business workplace…
IWMS+: At the Intersection of IWMS and IoT
IWMS+ technology integrates traditional IWMS software with IoT sensor capabilities. By working in conjunction with each other, the IWMS software is able to function in smarter ways, while the Smart Building monitoring system can be adapted to optimize workplace productivity and efficiency. Further, an IWMS+ solution is able to obtain, consolidate and analyze a rich body of IoT sensor and BIM data, allowing for high-quality, live data that could not be accessed through just one of these systems.
Smart Room Reservations with IWMS+
An IWMS+ system can augment many different workplace management functions. One of these areas is room reservations. With a traditional IWMS system, building users can reserve a room or desk for a specific amount of time. Other reservation features with a traditional IWMS include: requesting equipment or services in conjunction with the room reservation, automating setup and cleanup pre-and-post meetings, receiving check-in and booking confirmation, and having access to different types of booking touch points (mobile, kiosk, desktop).
On the other hand, a Smart Room Reservation system combines IWMS features with IoT sensor capabilities to incorporate space utilization data in addition to traditional reservation offerings. Let’s look at three different specialized offerings from an IWMS+ Smart Room Reservation system…
[Admin: This post is related to the 08.01.16 post about the CAFM, CMMS, EAM, and IWMS competitors of IBM TRIRIGA, and the 08.22.17 post by Verdantix about IWMS competition intensifying. To see other related posts, use the IWMS 2.0 tag.]
Buildings that support occupant happiness and productivity sound great. So what’s the catch? Occupant well-being and happiness is much harder to quantify compared to environmental factors such as energy efficiency. Also, there aren’t yet well-recognized rating systems, although the International WELL Building Institute is making some headway. But the bigger puzzle for the smart building ecosystem to solve is: How much do building conditions really contribute to occupant happiness? How should building investments be balanced with other areas such as IT?
[Admin: To see other related posts, use the Workplace tag or Satisfaction tag.]
Instead of trying to increase productivity and engagement with supplemental tactics, progressive corporations are introducing wayfinding solutions to alleviate daily headaches for employees. Wayfinding is the leveraging of integrated building technologies to deliver employees real-time visibility into the availability of high demand resources, such as conference rooms, desks, and even colleagues.
According to Steelcase Inc., 40% of employees waste up to 30 minutes a day looking for meeting space. And with most employees attending 62 meetings per month, that’s a lot of valuable time lost! Wayfinding tools show employees what rooms are available now, when the room is booked, and what amenities and technologies are available per room. When employers make it simple for employees to find the type of space they need, it not only improves the employee’s overall experience in the workplace, but allows them to be more productive with their time.
In fact, according to CBRE’s 2017 Americas Occupier Survey, 53% of organizations name “promoting collaboration” as the main driver for their workplace strategy. To collaborate effectively, employees not only need the right resources but also must be able to find their fellow co-workers quickly and easily. Wayfinding tools simplify locating a colleague, and contacting them, by pulling in the employee directory. It’s as simple as searching for the person you need and clicking “call” or “email” to be instantly connected, making each collaborative session more efficient and effective.
To learn more about how wayfinding addresses these issues, watch our video…
[Admin: This post is related to the 04.13.17 post about the impact of IWMS 2.0 on today’s workplace, and the 05.17.16 post about the rising use of meeting rooms (and collaborative overload). To see other related posts, use the Serraview tag.]