How do you populate the request class drop-down in work task?


I’m having issues with request classes on work tasks. We created a project (including work location). But now, when we create a task from the project, very few of the values (including work location) are mapped onto the null work task. The drop-down that comes from the request class depends solely on this work location.

Also, the work location of the task gets its value from the project (as mapped). But now, when we try to get the drop-down for the request class based on work location, random values are shown. When I reselect the same work location, and then go back to the request class, I see the correct values. Any thoughts on this behavior? How do you get the request class list for the very first time without reselecting the work location in a work task that was created from the project?

[Admin: To see other related posts, use the Mapping tag or Work Tasks tag.]

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IV97700: Security group blocks calendar reservation information


We have a problem when we open a reservation from the calendar. It seems that when the user has a primary organization and he opens a reservation from My Calendar, the reservation window is opened, but it doesn’t show any information. However, if the user doesn’t have a primary organization, the reservation window is opened and it shows the information correctly.

When dealing with an organization, geography, and project security, you should use the user’s groups, not override groups. In Reserve, My Calendar, a user with an organization or geography is unable to open a reservation that was created. The security was not using the organizations or geographies from the user’s profile (groups) when determining the user’s access. Instead, it was using the overridden Reserve security group.

[Admin: To see other related posts, use the Reservation tag.]

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IV97614: Cannot revise project in Schedule tab with Gantt section


If you attempt to revise a project from the Schedule tab, where the Gantt chart is visible, your session is expired and you receive an invalid session error. The issue was observed in Internet Explorer and Chrome, but not in Firefox.

An analysis from a Fiddler trace shows that when revising the project in Chrome, this POST to GanttDataUpload.jsp seems to kill the session. In Firefox, for whatever reason, this POST doesn’t occur, and the state transition is successful. To confirm that this is the scenario you are experiencing, use the following technote to run a Fiddler trace and check for the same GanttDataUpload.jsp call: IBM TRIRIGA using Fiddler for tracing web browser traffic.

As a temporary fix, use Firefox. When the record is in a read-only state, no Save action should be called on the Gantt. Moving forward, we resolved the session-kill issue when the user performs a Revise action on a project in the Schedule tab.

[Admin: This post is related to the 08.18.15 post about using Fiddler to trace TRIRIGA web traffic. To see other related posts, use the Gantt tag or Fiddler tag.]

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How do you compare two lists of contacts to find missing records?


I would like to know if there is a way to compare two lists of triContactRole records and find the records that are not in both lists. The case is as follows: (1) One list of triContactRole records is associated to the triCapitalProject object. (2) The other list of records is associated to the triPurchaseOrder object. (3) So I would like to copy the triContactRole records from capital project to purchase order, but only those that do not already exist in purchase order. Is there any way to do that?

One way might be to have a workflow where a Query task grabs all of the resulting contact role records associated to the capital project record. Then have an Iterator (Iter) task that goes through each of those records. Within the Iter, you can have another Query task grabbing the contact role records of the purchase order record using the Iter record as a filter. Then have a Switch task that says if the result count of the second Query task = 0, then create the contact role record for the purchase order record.

[Admin: To see other related posts, use the Iterator tag.]

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IV97332: Capital project locations are not displaying on GIS map


In TRIRIGA 10.5.1, if you navigate to Home > Projects, and have the “Projects – Projects Landing Page – Default” portal in place, the primary locations for any projects you have listed in the “My Active Projects” portal section are flagged in the “My Project Locations” portal section.

But in TRIRIGA 10.5.2, this does not happen. No project locations appear with a flag in the “My Project Locations” portal section. There appears to be a problem introduced between 10.5.1 and 10.5.2 due to a reverse association filter being removed.

The “Location – Navigation – GIS – Buildings, Structures, and Retail Locations – Project Manager Query” was configured with an incorrect forward association string, that prevented capital project locations from displaying on a GIS map. Moving forward, the Advanced tab > Geography Module > triCity Business Object association filter had its forward association string updated to “Geography Contains” from “Geography Belongs To”.

[Admin: To see other related posts, use the GIS tag.]

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IV97245: Gantt section not keeping the associated report sort order


In a Gantt section, the section is not honoring the associated report sort order.

The issue was caused by the dynamic ordering that was implemented by the project tasks’ internal tree set. The BO query comparison was performed by using the string form of the columns. Moving forward, we resolved an issue where the default Gantt sort ordering, and the sort ordering immediately after importing an MPP project file, did not correctly order by the sequence ID based on the Gantt section query configuration.

[Admin: This post is related to the 06.14.17 post about task date issues when importing MS Project (MPP) files. To see other related posts, use the Gantt tag.]

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