MACS: How do you use IBM TRIRIGA in the “new normal” workplace?


Utilizing IBM TRIRIGA, you can adapt to any circumstance with the support of MACS

By Rebecca Simm

In a year where we have had to be both adaptive and responsive in the way we work, MACS can use the knowledge we have gained to improve your working environment for your organization. Utilizing IBM TRIRIGA, you can make confident decisions and adapt to any circumstance, with the support of MACS.

As we find ourselves navigating the COVID-19 pandemic, business managers are likely wondering what will happen when things return to the “new normal”. The latest research from Gartner shows at least 41% of employees will continue to work remotely, at least part of the time after working environments reopen fully…

IBM TRIRIGA can help businesses in real estate and facilities to manage their buildings effectively. Having one central database, you’ll have actionable insights to determine occupancy requirements, and how well you’re using your available space.

To secure a safe working environment for their staff, Space Planners and Facility Managers are facing a set of unique challenges. While floor plans and furniture layouts may not have changed, the new need for social distancing has. Spaces that previously had an occupancy of 20 people, are now restricted to 3-4 employees…

IBM TRIRIGA can assist you in the day-to-day running of your workplaces, ensuring all staff are safe. Making the right decisions with an intelligent real estate and facilities management solution could save your organization money and time, and most importantly, create a safe workplace for all employees…

[Admin: This post is related to the 06.25.20 post about workplace strategies for safety that you can use today.]

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How do you bring floor plans to life with indoor mapping?


IBM TRIRIGA and Esri ArcGIS Indoors partnership means you can add interactive indoor maps

By Lisa Barclay

Even as our workplaces are changing, there’s always the desire to take building management to the next level. Take space, for instance. There’s helpful information in every floor plan, especially as you look for ways to keep people safer…

That’s why IBM partnered with the global market leader in geographic information systems (GIS), Esri. This partnership gives you the combined power of TRIRIGA’s comprehensive IWMS for real estate and facility management with Esri ArcGIS Indoors’ complete indoor mapping system.

The result: Smart building mapping that brings TRIRIGA floor plans to life.

Imagine adding interactive indoor maps into the experience for employees and visitors as well as building management and maintenance staff. Envision the new ways you could engage with building occupants. It’s a great opportunity for improved wayfinding, productivity, and workplace experience in your facilities…

When you leverage the building data and floor plans in TRIRIGA and visualize it with Esri ArcGIS Indoors smart building mapping, you have the power…

[Admin: This post is related to the 06.25.20 post about workplace strategies for safety that you can use today.]

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How did we improve lease and platform performance?


Improvements in IBM TRIRIGA Performance

By Rick Rhea & Jay Manaloto

What has the IBM TRIRIGA performance team been up to? Over the last few years and last few releases, our performance team has focused on areas that aren’t normally covered by our standard benchmark tests, and on tools that can help customers to resolve performance issues on their own. If you’re interested, here are a few of our recent improvements in lease and platform performance.

  • Lease Benchmark Testing: Not only are database server and process server resources especially important, but using multiple process servers improves performance.
  • New Recommended Indexes: Several additional indexes were identified and added to the best practices to obtain the best response times and resource utilization of the database server.
  • Lease Journal Entries: By redesigning journal entry processing with parallel and batch processing, and multiple process servers, our test results took only about 2.5 hours instead of over 90 hours.
  • Platform Enhancements: Dynamic workflows can now pass and return parameters, the Query task can now return the number of records instead of the actual records, and the Trigger Action task can now run the asynchronous event that occurs after the transition by a user other than the currently logged-in user.
  • BIRT Reporting & Lease Disclosure Reports: In Version 3.6.1, the reporting was modified to improve running on a separate BIRT server, and to avoid the problematic “params.displayText”.
  • Performance Analyzer Tool: In Version 3.5.3, this tool was introduced to allow a customer to run specific logging types without using the Admin Console, and to view easy-to-read reports.
  • Module Level Associations, Early Adopter Feature: In Version 3.7.0, the platform was enhanced to support Module Level Associations (MLA) tables where the records in the IBS_SPEC_ASSIGNMENTS table are distributed into smaller tables that are created by module type.

By applying the above finding and tools, our recent IBM TRIRIGA 10.7.0 / 3.7.0 release has demonstrated a significant improvement in performance over previous releases. But we’re not done yet! Our performance team will continue to dig deeper into weaker areas or potential opportunities to make our products stronger or faster. So stay tuned for any upcoming developments!

Note: For future releases, “Module Level Assignments” will be renamed “Module Level Associations”.

References:

[Admin: This post is related to the 07.27.17 post about the Performance Analyzer. To see other related posts, use the Performance tag.]

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What workplace strategies for safety can you use today?


Learn how to ensure the safety of your places and your people as you consider reopening facilities

By Laura Langendorf

Where and how we work has never seemed so complicated. As organizations grapple with when to ask employees to return to the workplace, some things are obviously out. Gone for now, are tightly packed seating arrangements, cozy collaboration spaces and crowded elevators.

Now, your “return to the workplace” strategy has to ensure the safety of your places and people as you consider reopening facilities. If you’re looking for advice on how to build your own “return to the workplace” strategy, join “The journey back to work: Business continuity and occupant well-being across your facilities“.

This session on the pragmatic “return to the workplace” is part of the TRIRIGA Academy. It’s a free and on-demand online learning platform. We know that the way you need to manage your real estate and facilities has changed. So we’re changing the way you can learn more about it.

TRIRIGA Academy replaces our annual face-to-face experience and gives you the real estate and facilities management knowledge you need… anywhere, anytime.

20200625a

[Admin: This post is related to the 04.18.20 post about monitoring space with your existing wireless network, and the 03.22.16 post about the former Watson IoT Academy, now moved to the Skills Gateway.]

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How does IBM reimagine the workplace experience?

By Laura Langendorf

2020 was poised to be a banner year for “workplace experience“. IBM, with 78M square feet of space spread across 110 countries, was hard at work creating that engaging environment… Then, almost overnight, the world changed. Suddenly, an unprecedented 95% of the IBMers found themselves working at home…

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How does EY expect the unexpected disruptions?

By Laura Langendorf

Ten years ago, Ernst & Young (EY), took an in-depth look at their workplace… EY realized that how and where people were working was changing… They also put an emphasis on technology to make people more mobile. The result was EY@Work, and the transformation of more than 150 locations around the globe…

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How does IBM TRIRIGA fit as a part of IBM Watson Works?


Give your employees the confidence to return to work

As we plan for the return back, how we manage our buildings and our spaces, and how people engage with that space, is critical. IBM can help. With IBM TRIRIGA as part of Watson Works, you can create safer spaces, focus on occupant well-being, and control costs. You can consolidate essential information into a “single source of truth” to make faster, more confident decisions and adapt to any circumstance.

Key benefits:

  • AI-driven insights to ensure dynamic space planning
  • A safer environment that considers new protocols and processes
  • Improved efficiency and reduced operating costs
  • Easy access to enterprise-wide data for critical space decisions
  • On-time, on-budget projects

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What is IBM’s Watson Works?

By N.F. Mendoza

Watson Works is a new curated set of workplace products from IBM that embeds Watson artificial intelligence (AI) into the return-to-workplace issues that the enterprise must overcome in order to figure out when to safely send employees back to the office. Some of the key items that the models and applications will address include space allocation and facilities management, which are essential in a post-COVID-19 pandemic environment.

With Watson already in play, IBM began to look at its underlying product technology to extend the scope of artificial intelligence. When the pandemic sent employees to work from home, “we began to focus on how we could bring these together,” said Kareem Yusuf, general manager of AI applications at IBM…

One of the many safety issues to consider when planning the return to the workplace post pandemic is occupancy monitoring, which ensures social distancing amongst co-workers, Yusuf said. IBM started with “lightweight things like existing Wi-Fi,” and contemplated how “to build those instrumentations. That was a starting point. Now flip that into the COVID era.” With location detection already available, IBM knew it applied to how employers had to consider certain levels of occupancy, and apply the same logic to social distancing, he said…

[Admin: This post is related to the 06.25.20 post about workplace strategies for safety that you can use today.]

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How can you monitor space with your existing wireless network?


IBM TRIRIGA and Cisco partnership provides scalable workplace utilization and occupancy monitoring

By Kendra DeKeyrel

IBM TRIRIGA and Cisco have teamed up to give you the tools you need to deploy location sensing using your existing WiFi network infrastructure. This solution helps you scale quickly and get faster, more accurate occupancy insights, to enable you to reimagine and streamline your connected spaces…

With this partnership, IBM TRIRIGA’s IoT and AI-driven insights application, IBM TRIRIGA Building Insights, now natively integrates with Cisco’s DNA Spaces cloud service. If you’re a space planner or manage facilities, you can quickly take advantage of these insights. With a lower cost to entry, you can understand how facilities are being used based on data coming in from an existing network…

If you need to quickly address new occupancy demands, please attend an IBM/Cisco webinar. Designed for space planners and facilities managers, we will explain how true occupancy insights enables you to make strategic space management decisions. Register today.

Join us on May 13 for IBM TRIRIGA Academy

Soon, we’re launching IBM TRIRIGA Academy. This is a new virtual learning platform designed for real estate and facilities professionals who want to create a smarter business. Participate in our sessions, schedule a demo, and interact with subject matter experts…

[Admin: This post is related to the 01.28.20 post about enhancing TRIRIGA UX Perceptive apps with artificial intelligence, and the 03.22.16 post about the former Watson IoT Academy, now moved to the Skills Gateway.]

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Where are the new TRIRIGA forums going to be located?


Official Forums

Officially, as of February 2020, the TRIRIGA forums on IBM developerWorks were migrated to IBM Support. Here’s the link. You might notice that the URL includes the “TRIRIGA Platform” forum tag. Theoretically, if everything works properly, this tag should allow you to filter for the migrated TRIRIGA forum posts.

Unfortunately, in order to post, the IBM Support Forums require you to request access to a specified product. Although this might be normal behavior for certain Support sites, this isn’t very convenient for a so-called “forum”. I didn’t expect it. Even as an employee of an IBM partner, I don’t have a Customer Number.

In any case, here’s the following request process. Good luck!

  • (1) In the upper-right corner of the Support page, open the user menu and select the Support Access option.
  • (2) In the Support Access page, click the Request Access button.
  • (3) In the Support Access popup, select the specific TRIRIGA Product (required), enter your Customer Number (required), and select the Country where the product is located (strange but required).
  • (4) Click the Submit button.

Independent Forums

Independently, we already see TRIRIGA forums or groups on social media, like the Facebook group “TRIRIGA Around the World” and Google group “triDeveloper“. But if you’d rather avoid Facebook and Google, I’ve set up an alternative Flarum-based forum called “TRIRIGAFEEDIA Forum“, which includes links to our archived forums from developerWorks. Although this forum is still pretty new and quiet, its light-and-fluid look-and-feel might impress you. Curious about it? I’ll see you there!

Content Migration

[Admin: This post appeared first on TRIRIGAFEEDIA.]

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How can you enhance TRIRIGA Workplace Services Apps with A.I.?


Introducing the TRIRIGA Assistant: Enhancing TRIRIGA Workplace Services Apps with Artificial Intelligence

By Alex Melamed

Wouldn’t it be nice if your office started to act more like a team player? For employees, that would mean effortless engagement with workplace services. For facility managers, that would mean more engaged and delighted occupants who provide feedback to keep the workplace not just humming but evolving.

IBM TRIRIGA just announced numerous enhancements to the workplace experience in the latest release (10.6.1). Among these enhancements, the all new TRIRIGA Assistant. The TRIRIGA Assistant is a smart, conversational A.I. assistant, which is the same frictionless technology that we all have in our homes, and which is another way to meet the ever-growing expectations of the workforce. This A.I. assistant can help users find and reserve meeting rooms, report maintenance issues correctly, and even locate where a colleague sits. And that is just the beginning.

With the introduction of the TRIRIGA Assistant into the facility management portfolio, IBM has invited Watson to the office. The TRIRIGA Assistant is powered by IBM’s Watson Assistant platform. It’s robust and able to be extended to support custom A.I. skills and capabilities within an enterprise-grade secure cloud…

[Admin: Although it’s not an official IBM offering, here’s an intriguing avatar POC demo from the same Assistant team.]

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How can I make my facilities even smarter?

By Kendra DeKeyrel

A.I. also helps deliver a more engaging workplace experience. That’s why we included TRIRIGA Assistant in this new release. It’s a smart, conversational A.I. assistant that allows users to engage with the spaces around them. Imagine how much time employees can save by simply asking an app to reserve a conference room, order catering, submit a service request or locate an office. It’s the same frictionless technology that we all have in our homes, and another way to meet the ever-growing expectations of your workforce…

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Reaching another TRIRIGAFEEDIA milestone


Last week, December 5th, 2019 was the 5th anniversary of TRIRIGAFEEDIA. Another impressive milestone! Where have I been? Well, let’s just say that 2018 and 2019 have been very busy years. And I have no doubt that 2020 will be just as interesting, if not more so. Speaking of which, you might’ve noticed that IBM developerWorks is showing an important banner at the top of its wiki pages:

“The developerWorks Connections platform will be sunset on December 31, 2019. On January 1, 2020, this wiki will no longer be available.”

However, I’ve also learned that our specific wiki will remain frozen in read-only mode until the end of January 2020 before disappearing. Despite the challenges, the TRIRIGA team has been busily preparing a new wiki platform alternative. While the initial wiki pages may be populated as soon as January 2020, more and more batches will steadily follow, and the final pages may appear several months later.

So if you have a favorite wiki page that you might need during our migration process, I encourage you to print them to PDF for safekeeping. In any case, I’m excited about what I’ve seen of the cool new wiki platform so far. Stay tuned! Thanks again for reading, following, and feeding TRIRIGAFEEDIA. I appreciate it!

[Updated 12.13.19]

Interestingly, one day after I posted this entry, IBM updated their wiki banner:

“The developerWorks Connections platform will be sunset on January 2, 2020. This wiki will no longer be available unless an extension has been requested.”

[Updated 12.19.19]

Unfortunately, IBM didn’t approve the direction of our new wiki alternative. So we’ll discuss our next steps in January 2020. Meanwhile, I’ve learned that our current wiki will remain frozen in read-only mode until the end of March 2020. Stay tuned!

[Admin: This post appeared first on TRIRIGAFEEDIA.]

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All-Time Top 20 TRIRIGAFEEDIA posts (since December 2014)


Today, August 19, 2018, TRIRIGAFEEDIA reached 200,000 hits since its birth on December 5, 2014. Impressive milestone! To celebrate, let’s examine the numbers. As of today, TRIRIGAFEEDIA earned 200,002 views from 64,501 visitors across 2,496 posts plus 114 pages. Although this top 20 represents only 0.77% of the total posts plus pages, it represents 7% (13,941) of the total hits or views. That’s 9x the average rate. Pretty interesting. So, here are the top-twenty posts of all time!

Rank Post Hits
1 How do you earn a professional TRIRIGA certification? 2,045
2 *History 1,447
3 Why do you see “Max connections reached” errors in WebSphere? 1,442
4 *UX Lessons 1,002
5 What are the TRIRIGA training paths to certification? 969
6 Where can you find the IBM TRIRIGA process flow diagrams? 741
7 Who are some CAFM, CMMS, EAM, & IWMS competitors of IBM TRIRIGA? 690
8 Getting an HTTP Error 500 when previewing BIRT form reports 657
9 Exploring the TRIRIGA user group community 571
10 Is there a way to implement SAML SSO with WebSphere Liberty? 541
11 *About 495
12 How do you see the IBM TRIRIGA version? 488
13 Alert: Microsoft KB3032359 issue prevents iframe display within TRIRIGA Workflow Builder 432
14 How do you create Java classes from Apache CXF WSDL2Java tool? 377
15 Introducing the TRIRIGA integration options 376
16 *What are Perceptive apps? 371
17 What does the TRIRIGA scheduler engine do and how is it used? 343
18 *What exactly is TRIRIGA UX? 320
19 Can TRIRIGA send BIRT reports via email? 318
20 UX: How do you build an app in the IBM TRIRIGA UX Framework? 316
*Technically, a page, not a dated post. But worth ranking.

[Admin: This post appeared first on TRIRIGAFEEDIA. This post is related to the 12.01.16 post about the top-ten posts of November 2016. To see other related posts, use the Top Ten tag.]