Serraview: 8 Workplace statistics make you rethink space planning


What we think of as the “traditional office” (clusters of cubicles in the center of a space, surrounded by private offices around the perimeter) is going away — about 70% of US offices have some type of “open office” design.

Companies are starting to go beyond just workplace space planning by investing in healthy building features and looking for ways to provide more choice and autonomy to their employees, but why? Are these strategies actually working, or are they just following trends? Is it worth it to redesign your office layout and make dramatic changes to how your employees work?

Let’s dig into some statistics that shed some light on how the workspace impacts the employee experience and what that might mean for your company:

  • Innovative companies are 5 times more likely to have workplaces that prioritize individual and group workspace…
  • 69% of businesses that implemented healthy building features reported improvements in employee satisfaction and engagement…
  • People are 12% more likely to report being happy with their job when they have freedom and autonomy in their work environment…
  • 37% of job candidates will accept a job with a lower salary if the company offers appealing culture, workplace facilities and technology…
  • 42.5% of the global workforce will be mobile employees by 2022…
  • 85% of respondents in a CBRE survey expect to see increase in mobility in the workplace through activity-based workplaces…
  • 70% of employees age 16-44 say they want to be more mobile at work…
  • 30% of energy used in a commercial building is wasted

[Admin: This post is related to the 05.17.16 post about the use of meeting rooms (and collaborative overload), the 11.01.17 post by FacilitiesNet about the inefficient use of office space, and the 06.01.18 post by FM:Systems about the employee-centric workplace. To see other related posts, use the Workplace tag.]

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Verdantix: Will space management deliver big real estate savings?


Real estate directors and heads of estates are always looking out for what will drive the next wave of office improvements and cost efficiency. Space management is one of those hot topics at the moment. There has certainly been a flurry of deals between vendors offering space management solutions, all aiming to offer end-users more options on how to make better use of every square foot they occupy.

But behind all the deals there are two distinct questions being answered: (1) How do I reduce space-related inconveniences like occupants struggling to find spare meeting rooms or desks, and (2) How do I reduce the amount of space I use whilst allowing my business operations to run smoothly?

FM:Systems updated its space reservation app and floor plan viewer, and Condeco integrated its room booking module with Creston’s scheduling software and touch screens. ISS is piloting a self-service app for room booking. iOffice launched Hummingbird, which offers wayfinding and reservations through an app… IWMS vendors like Accruent are also tapping space utilization vendors such as Serraview for reseller partnerships

[Admin: This post is related to the 04.12.17 post about IWMS partnerships. To see other related posts, use the FM:Systems tag, Serraview tag, or Verdantix tag.]

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Serraview: Wayfinding is essential for increasing work productivity


Instead of trying to increase productivity and engagement with supplemental tactics, progressive corporations are introducing wayfinding solutions to alleviate daily headaches for employees. Wayfinding is the leveraging of integrated building technologies to deliver employees real-time visibility into the availability of high demand resources, such as conference rooms, desks, and even colleagues.

According to Steelcase Inc., 40% of employees waste up to 30 minutes a day looking for meeting space. And with most employees attending 62 meetings per month, that’s a lot of valuable time lost! Wayfinding tools show employees what rooms are available now, when the room is booked, and what amenities and technologies are available per room. When employers make it simple for employees to find the type of space they need, it not only improves the employee’s overall experience in the workplace, but allows them to be more productive with their time.

In fact, according to CBRE’s 2017 Americas Occupier Survey, 53% of organizations name “promoting collaboration” as the main driver for their workplace strategy. To collaborate effectively, employees not only need the right resources but also must be able to find their fellow co-workers quickly and easily. Wayfinding tools simplify locating a colleague, and contacting them, by pulling in the employee directory. It’s as simple as searching for the person you need and clicking “call” or “email” to be instantly connected, making each collaborative session more efficient and effective.

To learn more about how wayfinding addresses these issues, watch our video…

[Admin: This post is related to the 04.13.17 post about the impact of IWMS 2.0 on today’s workplace, and the 05.17.16 post about the rising use of meeting rooms (and collaborative overload). To see other related posts, use the Serraview tag.]

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Serraview: Workplace strategies are revolutionizing office space


The modern workplace is transforming the way people think about their office space. Leading enterprises are leveraging their workplace to benefit their business and their people. We recently hosted a webinar to address the best practices for the modern workplace…

How to Take a Workplace from Lifeless to Lively

When beginning a workplace transformation, you must gather data to understand how your company and how employees work. There are many ways to collect data, but Jill Zunshine presents 3 steps that cannot be forgotten.

  • Business Strategies: Understand each business line and function areas of your business…
  • Employee Feedback: Gather and analyze engagement scores and satisfaction surveys…
  • Utilization Percentages: Collect how space is being used and what spaces are being used for what type of activity…

Technology in the Modern Workplace

From experience, Tom Zampini sees three problems that have arisen regarding the modern workplace:

  • Over Spending: Large and inflexible portfolios are heavily underused.
  • Failure to Embrace Digital: There’s a failure to embrace digital, and thinking that mobility undermines productivity.
  • Working Environment: Companies are either working in new ways in old spaces, or working in new spaces that impede real work…

Industry Trends & Consulting Experiences

Once you have an activity-based work (ABW) environment, how do you support the employee’s productivity and innovation? Luc Kamperman follows 3 factors to lead to better performance and personal satisfaction.

  • Autonomy: People want to explore, learn, and foster their inner drive. This can be supported by giving people control in their environment.
  • Mastery: Employees should strive to get better at doing things, and encourage improvements and growth.
  • Purpose: What is connecting them to their work and workplace?

[Admin: This post is related to the 04.20.17 post about taking a workplace from lifeless to lively. To see other related posts, use the Serraview tag.]

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Serraview: Creating an activity-based working (ABW) strategy


Workplace transformation is becoming a primary focus for innovative companies. In fact, according to the CBRE 2017 Americas Occupier Survey Report, 86% of respondents are reinventing or adapting their workplace standards this year. But, where do you start? New and trending strategies seem to appear every week: open office design, hoteling, agile working. How do you know which strategy will work best for your business?

Today, corporations are relying heavily on their real estate teams to revolutionize their workplaces into modern spaces where employees and buildings are both effective and efficient. The multi-generational workforce has higher expectations from their employers and people want more from their office than just a place to sit. To accommodate these diverse needs and demands, leading enterprises are seeing the most success with activity-based working environments.

Leesman describes activity-based working (ABW) as a transformational business strategy that provides people with a choice of setting, rather than forcing individuals to work at a singular desk location. Companies who have adopted ABW in their workplace strategy are finding it to be a long-term solution that addresses the modern workforce needs as well as aligning with business goals.

To learn how progressive enterprises are developing successful ABW strategies, read our new step-by-step guide: “Creating an Activity Based Working Strategy”.

[Admin: To see other related posts, use the Serraview tag or CBRE tag.]

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Serraview: Can traditional IWMS handle the modern workplace?


Integrated Workplace Management Systems (IWMS) were developed in the ’90s to address the technical limitations of sharing data between multiple real estate and facility management teams. The benefit of IWMS was having a single system for managing the entire real estate portfolio lifecycle. Since these systems were designed for traditional office space, progressive companies are starting to doubt the ability of IWMS to support the transition to the modern workplace…

It is no secret that IWMS are cumbersome to use, which results in companies hiring high-priced consultants for implementations. Paired with its lack of features and flexibility, IWMS frequently exceed their original prices due to customization…

To combat these issues, progressive companies are leveraging (IWMS 2.0) best-of-breed space management technology to augment their existing investment in traditional IWMS to support their modern workplaces. Space management technology is able to address the new requirements of modern workplaces such as neighborhoods, seating ratios, real-time utilization, and highlighting the differences between actual usage of space and allocation of space.

To learn more about IWMS in the modern workplace, download our white paper: “Can Traditional IWMS Meet the Requirements of the Modern Workplace?”

[Admin: To see other related posts, use the Serraview tag or IWMS 2.0 tag.]

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Serraview: High-tech occupancy sensors for agile space planning


The following is a guest blog written by Itamar Roth, CBO at PointGrab.

Agile workplaces are a smart strategy for solving a number of pressing corporate problems: reining in mounting property costs by optimizing space, supporting workforce mobility, and attracting and retaining talent.

However, planning and managing these flexible environments is challenging because of the nature of agile spaces: people are constantly moving around and occupancy shifts from day to day, even hour to hour… Innovative occupants’ activity sensors can provide up-to-the-minute intelligence about space utilization that’s needed to plan and manage modern workplaces… Today, intelligent Internet of Things (IoT) sensor technology can be used to help lower expenses and design workplaces that provide the optimal employee experience.

Here are some of the latest advancements in commercial occupancy sensors and how they overcome some of these challenges.

  • Horizontal sensing vs. traditional commercial occupancy sensors…
  • Image sensing and AI improves ability to count people…
  • Edge analytics technology protects occupants’ privacy…
  • Extending range and reducing maintenance…
  • Demand-controlled ventilation reduces energy use…
  • Daylight harvesting provides smarter lighting control…

[Admin: To see other related posts, use the Serraview tag.]

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Serraview: IWMS 2.0 achieves true integrated best-in-breed systems


With the emergence of new workplace models and technologies, we are starting to see a shift away from traditional Integrated Workplace Management Systems (IWMS) to stand-alone software systems integrated through common APIs in order to achieve true best of breed capabilities across multiple service needs. In fact, one of the original founders of the IWMS concept, Michael Bell, has defined this shift as IWMS 2.0. According to Mr. Bell, IWMS 2.0 has the potential to achieve lower costs, faster implementation and valuable data-driven insights…

At Lighthouse.io, we are strongly aligned with Michael Bell’s IWMS 2.0 vision. We are focused on solving very specific challenges for facilities managers… For a facility manager, these challenges form only one part of their overall remit. Whilst it’s tempting to build out a system that covers the entire facilities management function, we realize that by doing so we would be sacrificing the quality of our core product. Therefore, our preference is to integrate with complimentary products that are best of breed and solve a different set of challenges for facilities managers.

To illustrate the IWMS 2.0 model in practice, let’s explore how Lighthouse.io could integrate with another best in breed software product – Serraview. Serraview is a leader in space planning and management. Lighthouse.io is a leader in commercial cleaning software and optimizing delivery of facilities services. Combined, these two products can provide facility managers with an end-to-end solution for managing employees, assets, and delivery of facilities services…

[Admin: This post is related to the 08.01.16 post about the competitors of IBM TRIRIGA. To see other related posts, use the Serraview tag.]

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Serraview: Making the case for workplace management software


The following is a guest blog written by Alison Dahlman of Condeco Software, leading providers of occupancy sensing and digital signage technology, as well as room and desk booking tools. Condeco works with the world’s most progressive brands to reconfigure and maximize their dynamic workplaces…

Most businesses assume they have 60-70% workspace utilization, when it is significantly lower. If you take into account that real estate is among the highest expenses for a business, the financial implications for more efficient workspace usage are huge. Here’s the case for workplace management software…

  • 1. The Rising Cost of Corporate Real Estate. Globally, real estate costs are at an all-time high. As costs rise, it is imperative your company maximizes real estate and monitors usage to avoid wasted space…
  • 2. An Increase in Flexible & Remote Job Opportunities. As companies offer greater work flexibility, the number of flexible or remote employees has increased. By 2020, researchers predict that flexible working will be the main mode of working for 70% of organizations…
  • 3. Productivity is Key. Rather than measure how long someone spends at a desk, productivity needs to be monitored in terms of goals and deliverables. If you adapt to the physical and virtual world of work, you can foster greater productivity…
  • 4. Attract & Retain the Best Talent. The average cost to replace a team member is $40,000, so keeping your top talent is a worthwhile investment. Additionally, when seeking prospective employees from younger generations, think about building a corporate culture that’s more in-tune with today’s work and lifestyles…

Modern workplace technology, including room booking software, desk booking software, digital signage, and workspace occupancy sensors, help businesses address these four workplace challenges. Innovative workplace management software enables companies to simplify their space management, maximize workspace usage and minimize overall space needs, ultimately cutting costs…

[Admin: To see other related posts, use the Serraview tag.]

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Serraview and Accruent integrate workplace management solutions


The recent announcement of Serraview’s partnership with Accruent has generated quite a buzz in the corporate real estate arena: Accruent Announces Strategic Partnership With Serraview. We’ve been getting a lot of questions, so we’re letting you in on some of the unique opportunities our combined workplace management solutions will bring to companies transitioning to the modern corporate office.

Why have Serraview and Accruent teamed up?

Serraview and Accruent are both leading providers of workplace management solutions for companies looking to shape, drive, manage and control their real estate portfolio. Our goals are perfectly aligned: to enable corporations to make the best use of physical spaces and transform them into strategic assets…

How does the partnership better support the modern corporate office?

Today’s workplaces need to provide additional value for organizations that was never anticipated in years past. Pressure to reduce property costs remains high, but at the same time, CRE organizations must optimize workplaces to enable innovation, attract talent, boost productivity and improve employee experience in the workplace…

What are some of the new capabilities planned for the integration?

Here are just a few examples of how we’re planning to integrate Serraview’s and Accruent’s workplace management solutions:

  • Improve scenario planning with strategic data access. Serraview’s stacking and what-if scenario planning tools make it easy to combine pockets of vacancy into a contiguous space that can be freed up for other uses…
  • Enhance employee experience with integrated fault reporting. In many organizations, it’s cumbersome for employees to report on facility issues (such as malfunctioning equipment, broken furniture or HVAC problems)…
  • Streamline the Move-Add-Change process. Managing moves within an organization is typically a time-consuming process involving several groups. Within Serraview, space managers receive space requests, find vacancies and make assignments, and schedule the move process…

[Admin: This post is related to the 03.03.17 post about the Serraview and Accruent partnership. To see other related posts, use the Serraview tag.]

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