When the Operations team was changing a job plan, the wrong date was entered, and it created over 1,800 work tasks. They have since tried to retire them and they changed to Draft status. To get rid of these, can the job plan itself be retired?
[Admin: To see other related posts, use the Job Plan tag.]
I’ve noticed that if the record is read-only in its current state, we can still edit this record via the editable query. Is it possible to set editable fields, or the whole record, to read-only conditionally? For example, according to status?
Unfortunately, the platform does not handle this requirement. I would recommend adding a request for enhancement (RFE) for consideration in a future release.
[Admin: To see other related posts, use the Editable tag.]
In the Admin Console, Performance Monitor, when monitoring a single value, it returns bad results. Returns wrong agent’s status. Returns “false” for an agent status even if the agent is running. Returns “0” for the number of agents running even if multiple agents are running.
We needed to update the calls to various platform status APIs. Moving forward, we updated the Admin Console, Performance Monitor, Single Value to correctly obtain the status of the active agents. This means the AGENTS_RUNNING_COUNT, OBJECT_PUBLISH_AGENT_RUNNING, SCHEDULER_AGENT_RUNNING, and all other agent-related monitors will now correctly report the agent status and count. We also removed the calls to KEYWORD_PARSER_AGENT_RUNNING and WAREHOUSE_AGENT_RUNNING as these no longer exist.
[Admin: This post is related to the 04.08.15 post about performance monitoring tools, and the 02.10.17 post about performance best practices.]
Are there any known limitations with pie charts in the TRIRIGA Report Manager?
We created a chart, but the available data meant it should show 100% for a single status value. However, the report just says “No data to display”. Expanding the filter to bring in more records meant that we had multiple status values to display and the chart displayed correctly. Is there a limitation on a pie chart so that if the result set is 100% in one grouping, it doesn’t display anything?
This is a known issue covered in APAR IV95291. You can subscribe to the APAR for updates on the fix.
I’ve recently installed TRIRIGA and I’m having some difficulties with creating and activating records. When I accept any record, it shows a “Review in Progress” status. There’s no notification or action to perform to make it active. Any solution? Is there a way to view a distribution list? Any other way to create a second TRIRIGA user?
First thing, I would check to see if the Workflow Agent is running. If that is not the issue, then you need to examine the workflows for how approvals are set up.
We access TRIRIGA and open the Portfolio > Assets > Furniture application. When the screen opens, we will select one furniture that has been assigned to one person. When we open the record, we see that the furniture is assigned to one person. But when we Close (X) the window and we open the same record again, although the status of the asset is still Assigned, the Assigned To field has disappeared.