What workplace strategies for safety can you use today?


Learn how to ensure the safety of your places and your people as you consider reopening facilities

By Laura Langendorf

Where and how we work has never seemed so complicated. As organizations grapple with when to ask employees to return to the workplace, some things are obviously out. Gone for now, are tightly packed seating arrangements, cozy collaboration spaces and crowded elevators.

Now, your “return to the workplace” strategy has to ensure the safety of your places and people as you consider reopening facilities. If you’re looking for advice on how to build your own “return to the workplace” strategy, join “The journey back to work: Business continuity and occupant well-being across your facilities“.

This session on the pragmatic “return to the workplace” is part of the TRIRIGA Academy. It’s a free and on-demand online learning platform. We know that the way you need to manage your real estate and facilities has changed. So we’re changing the way you can learn more about it.

TRIRIGA Academy replaces our annual face-to-face experience and gives you the real estate and facilities management knowledge you need… anywhere, anytime.

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[Admin: This post is related to the 04.18.20 post about monitoring space with your existing wireless network, and the 03.22.16 post about the former Watson IoT Academy, now moved to the Skills Gateway.]

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How does IBM reimagine the workplace experience?

By Laura Langendorf

2020 was poised to be a banner year for “workplace experience“. IBM, with 78M square feet of space spread across 110 countries, was hard at work creating that engaging environment… Then, almost overnight, the world changed. Suddenly, an unprecedented 95% of the IBMers found themselves working at home…

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How does EY expect the unexpected disruptions?

By Laura Langendorf

Ten years ago, Ernst & Young (EY), took an in-depth look at their workplace… EY realized that how and where people were working was changing… They also put an emphasis on technology to make people more mobile. The result was EY@Work, and the transformation of more than 150 locations around the globe…

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How does IBM TRIRIGA fit as a part of IBM Watson Works?


Give your employees the confidence to return to work

As we plan for the return back, how we manage our buildings and our spaces, and how people engage with that space, is critical. IBM can help. With IBM TRIRIGA as part of Watson Works, you can create safer spaces, focus on occupant well-being, and control costs. You can consolidate essential information into a “single source of truth” to make faster, more confident decisions and adapt to any circumstance.

Key benefits:

  • AI-driven insights to ensure dynamic space planning
  • A safer environment that considers new protocols and processes
  • Improved efficiency and reduced operating costs
  • Easy access to enterprise-wide data for critical space decisions
  • On-time, on-budget projects

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What is IBM’s Watson Works?

By N.F. Mendoza

Watson Works is a new curated set of workplace products from IBM that embeds Watson artificial intelligence (AI) into the return-to-workplace issues that the enterprise must overcome in order to figure out when to safely send employees back to the office. Some of the key items that the models and applications will address include space allocation and facilities management, which are essential in a post-COVID-19 pandemic environment.

With Watson already in play, IBM began to look at its underlying product technology to extend the scope of artificial intelligence. When the pandemic sent employees to work from home, “we began to focus on how we could bring these together,” said Kareem Yusuf, general manager of AI applications at IBM…

One of the many safety issues to consider when planning the return to the workplace post pandemic is occupancy monitoring, which ensures social distancing amongst co-workers, Yusuf said. IBM started with “lightweight things like existing Wi-Fi,” and contemplated how “to build those instrumentations. That was a starting point. Now flip that into the COVID era.” With location detection already available, IBM knew it applied to how employers had to consider certain levels of occupancy, and apply the same logic to social distancing, he said…

[Admin: This post is related to the 06.25.20 post about workplace strategies for safety that you can use today.]

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Tango: Tailored Brands selects Strategic Store Lifecycle solution


Tailored Brands, Inc., a recognized leader in men’s tailored apparel operating over 1,400 locations in the U.S. and Canada, has selected Tango’s Strategic Store Lifecycle Management Solution to facilitate all aspects of their real estate strategy and store development activities needed to support growth of the company’s iconic brands, including Men’s Wearhouse, Jos. A. Bank, Joseph Abboud, Moores Clothing for Men and K&G. Tailored Brands has licensed Tango’s Market Planning & Site Selection, Program & Project Management, Lease Administration and Facilities Maintenance products…

An important consideration for Tailored Brands was ensuring compliance with the new lease standards put forth by FASB. Tango’s lease accounting software is unique in the marketplace, in that unlike other solutions that will require retrofitting to ensure compliance, Tango’s lease accounting functionality was developed with compliance as part of the foundation…

[Admin: To see other related posts, use the Tango tag.]

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Serraview: Wayfinding is essential for increasing work productivity


Instead of trying to increase productivity and engagement with supplemental tactics, progressive corporations are introducing wayfinding solutions to alleviate daily headaches for employees. Wayfinding is the leveraging of integrated building technologies to deliver employees real-time visibility into the availability of high demand resources, such as conference rooms, desks, and even colleagues.

According to Steelcase Inc., 40% of employees waste up to 30 minutes a day looking for meeting space. And with most employees attending 62 meetings per month, that’s a lot of valuable time lost! Wayfinding tools show employees what rooms are available now, when the room is booked, and what amenities and technologies are available per room. When employers make it simple for employees to find the type of space they need, it not only improves the employee’s overall experience in the workplace, but allows them to be more productive with their time.

In fact, according to CBRE’s 2017 Americas Occupier Survey, 53% of organizations name “promoting collaboration” as the main driver for their workplace strategy. To collaborate effectively, employees not only need the right resources but also must be able to find their fellow co-workers quickly and easily. Wayfinding tools simplify locating a colleague, and contacting them, by pulling in the employee directory. It’s as simple as searching for the person you need and clicking “call” or “email” to be instantly connected, making each collaborative session more efficient and effective.

To learn more about how wayfinding addresses these issues, watch our video…

[Admin: This post is related to the 04.13.17 post about the impact of IWMS 2.0 on today’s workplace, and the 05.17.16 post about the rising use of meeting rooms (and collaborative overload). To see other related posts, use the Serraview tag.]

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Serraview: Workplace strategies are revolutionizing office space


The modern workplace is transforming the way people think about their office space. Leading enterprises are leveraging their workplace to benefit their business and their people. We recently hosted a webinar to address the best practices for the modern workplace…

How to Take a Workplace from Lifeless to Lively

When beginning a workplace transformation, you must gather data to understand how your company and how employees work. There are many ways to collect data, but Jill Zunshine presents 3 steps that cannot be forgotten.

  • Business Strategies: Understand each business line and function areas of your business…
  • Employee Feedback: Gather and analyze engagement scores and satisfaction surveys…
  • Utilization Percentages: Collect how space is being used and what spaces are being used for what type of activity…

Technology in the Modern Workplace

From experience, Tom Zampini sees three problems that have arisen regarding the modern workplace:

  • Over Spending: Large and inflexible portfolios are heavily underused.
  • Failure to Embrace Digital: There’s a failure to embrace digital, and thinking that mobility undermines productivity.
  • Working Environment: Companies are either working in new ways in old spaces, or working in new spaces that impede real work…

Industry Trends & Consulting Experiences

Once you have an activity-based work (ABW) environment, how do you support the employee’s productivity and innovation? Luc Kamperman follows 3 factors to lead to better performance and personal satisfaction.

  • Autonomy: People want to explore, learn, and foster their inner drive. This can be supported by giving people control in their environment.
  • Mastery: Employees should strive to get better at doing things, and encourage improvements and growth.
  • Purpose: What is connecting them to their work and workplace?

[Admin: This post is related to the 04.20.17 post about taking a workplace from lifeless to lively. To see other related posts, use the Serraview tag.]

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Serraview: Creating an activity-based working (ABW) strategy


Workplace transformation is becoming a primary focus for innovative companies. In fact, according to the CBRE 2017 Americas Occupier Survey Report, 86% of respondents are reinventing or adapting their workplace standards this year. But, where do you start? New and trending strategies seem to appear every week: open office design, hoteling, agile working. How do you know which strategy will work best for your business?

Today, corporations are relying heavily on their real estate teams to revolutionize their workplaces into modern spaces where employees and buildings are both effective and efficient. The multi-generational workforce has higher expectations from their employers and people want more from their office than just a place to sit. To accommodate these diverse needs and demands, leading enterprises are seeing the most success with activity-based working environments.

Leesman describes activity-based working (ABW) as a transformational business strategy that provides people with a choice of setting, rather than forcing individuals to work at a singular desk location. Companies who have adopted ABW in their workplace strategy are finding it to be a long-term solution that addresses the modern workforce needs as well as aligning with business goals.

To learn how progressive enterprises are developing successful ABW strategies, read our new step-by-step guide: “Creating an Activity Based Working Strategy”.

[Admin: To see other related posts, use the Serraview tag or CBRE tag.]

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FM:Systems: Integrating IoT-based sensors for real-time utilization


I’ve been closely watching the evolution of the modern office over the past several years as many organizations embrace alternative workplace strategies. This has been particularly driven by the ability of employees to work anytime and anywhere due to really incredible mobile technologies. While this has offered new and incredibly efficient ways to work, it’s also provided companies and institutions alike with new possibilities for better utilization of space. But it also has created some unique challenges when an organization asks itself, “How well are we using our space when our employees rarely sit in the same space day-to-day?”

Real-time Space Utilization Analysis

The answer is newly emerging Internet of Things (IoT) based sensor technologies that include a range of techniques such as heat sensing, vibration sensing, triangulation and 3D stereoscopic people sensing cameras. FM:Systems has formed a partnership with CoWorkr for instance…

3D Stereoscopic People Sensing

A second technology that I am very excited about which we just integrated and introduced at our annual User Conference is 3D stereoscopic cameras that perform people counting in and out of specific areas that have delineated on your floor plans! We’ve integrated the Hella APS-90 and 180 cameras

[Admin: This post is related to the 08.20.15 post about creating a connected 11-storey building in 4 hours. To see other related posts, use the FM:Systems tag.]

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Planon: How can RE managers take control of their RE portfolios?


In principle, every organisation is made up of four production factors: the capital, the people who work there, technology, and information (data). The real estate manager’s role in the organisation is becoming steadily more significant, partly because of the disruptive changes in Corporate Real Estate. One might suggest that real estate can now be regarded as the fifth production factor. How does a real estate manager gain control over his biggest cost item: the real estate portfolio?

Striking a balance

As a new and fifth production factor, real estate plays an important role in your organisation. Did you know that Corporate Real Estate (CRE) represents on average around 20-25% of a balance sheet? That 60% of organisations lack transparency in their real estate portfolios? And that no fewer than 2 out of every 3 real estate managers lack control over their real-estate-related processes? It’s up to the real estate manager himself to make a positive change to these statistics, and to tackle the challenges that lie ahead

The world is changing

From 1 January 2019, publicly listed companies are required to include on their balance sheets any rental contracts that run for longer than a year. With the introduction of the new lease accounting standards, the debt position on your balance sheet could rise by up to 20%. These new regulations therefore exercise a direct influence over your portfolio strategy. Accurate administration, reliable calculations and compliant reports are an absolute necessity. The need to regain control over your real estate will be made all the more urgent by the disruptive changes currently occurring in the world around us…

[Admin: To see other related posts, use the Planon tag or Leases tag.]

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FM trends in workplace design focus on occupant satisfaction


Several factors are inspiring designers to “up the ante” in the creation of office designs today. One factor is that CEOs and upper management are electing to sit and work among their employees, in order to eliminate hierarchies and spur more democratic collaborations among departments and between individuals.

Another factor is the need to provide flexible work environments for individual and shared work, while ensuring the technology required at these workstations is mobile, invisible, and where possible, wireless. Finally, in order to attract and retain new generations of employees, and keep them healthy, productive, and happy, facility managers are seeking out new inspired and imaginative approaches to workplace design. Here are two strategies that address all of those factors.

Redistribution of space

The days of the large conference room are gone (along with their large conference tables). They’re simply underutilized in an era of more mobile and smaller, shared workspaces. There’s a widespread realization that open office plans, with low panels between workstations, generate more distractions than productivity…

Multipurpose circulation space

For decades, companies have viewed circulation as a necessary evil, as space required to get employees from one area to another. As a result, designers would program in a 35 to 40 percent circulation factor. Today, designs are increasing that to upwards of 50 percent, driven by the evolution of circulation into multipurpose experiential spaces essential to creativity and collaboration…

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Serraview and Accruent integrate workplace management solutions


The recent announcement of Serraview’s partnership with Accruent has generated quite a buzz in the corporate real estate arena: Accruent Announces Strategic Partnership With Serraview. We’ve been getting a lot of questions, so we’re letting you in on some of the unique opportunities our combined workplace management solutions will bring to companies transitioning to the modern corporate office.

Why have Serraview and Accruent teamed up?

Serraview and Accruent are both leading providers of workplace management solutions for companies looking to shape, drive, manage and control their real estate portfolio. Our goals are perfectly aligned: to enable corporations to make the best use of physical spaces and transform them into strategic assets…

How does the partnership better support the modern corporate office?

Today’s workplaces need to provide additional value for organizations that was never anticipated in years past. Pressure to reduce property costs remains high, but at the same time, CRE organizations must optimize workplaces to enable innovation, attract talent, boost productivity and improve employee experience in the workplace…

What are some of the new capabilities planned for the integration?

Here are just a few examples of how we’re planning to integrate Serraview’s and Accruent’s workplace management solutions:

  • Improve scenario planning with strategic data access. Serraview’s stacking and what-if scenario planning tools make it easy to combine pockets of vacancy into a contiguous space that can be freed up for other uses…
  • Enhance employee experience with integrated fault reporting. In many organizations, it’s cumbersome for employees to report on facility issues (such as malfunctioning equipment, broken furniture or HVAC problems)…
  • Streamline the Move-Add-Change process. Managing moves within an organization is typically a time-consuming process involving several groups. Within Serraview, space managers receive space requests, find vacancies and make assignments, and schedule the move process…

[Admin: This post is related to the 03.03.17 post about the Serraview and Accruent partnership. To see other related posts, use the Serraview tag.]

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