Top 20 TRIRIGA troubleshooting technotes of 2016


What were some of the most used technotes in 2016? The IBM Watson IoT Support team has compiled a list of the top twenty TRIRIGA troubleshooting technotes that were most accessed on the web in 2016. We hope that highlighting these technotes here will help with your troubleshooting efforts.

Rank Technote
1 IBM TRIRIGA Information and Support Resources
2 Collecting Data: Read first for IBM TRIRIGA
3 Error during TRIRIGA installation on Windows 2012 R2
4 How to run WebSphere Application Server (WAS) Liberty profile as Windows service
5 org.apache.catalina.connector.CoyoteAdapter exception shows in log after upgrade
6 Making Google Mail work for incoming mail in TRIRIGA 3.4.1 on WebSphere 8.5.5.x
7 IBM TRIRIGA custom BIRT Reports previews correctly but does not run on TRIRIGA
8 Enabling LOG4J loggers on Oracle WebLogic platform after a successful install
9 IBM TRIRIGA Workflow Builder not loading tasks after Microsoft Security Patch install
10 TRIRIGA Outage – Cannot Login
11 BIRT reports taking so much time to load
12 Unable to login to TRIRIGA Anywhere Work Task Management
13 Unable to navigate between tabs and BIRT reports are not displaying any graph
14 How to set Field Level Auditing
15 TRIRIGA Workflow Agent failed to run after upgrade
16 TRIRIGA 3.4.2 Installer does not deploy to WebSphere 8.5.5
17 “Open Gantt in New Window” button has no function in the new Gantt scheduler
18 Document preview not working in TRIRIGA 3.5.1.1 and Download button not showing
19 TRIRIGA 3.5.1 BIRT report fails as no report can be found in the location it is stored
20 Understanding TRIRIGA Performance

[Admin: This post is related to the 05.27.16 post about the top twenty TRIRIGA technotes of January-May 2016.]

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How do you update the Java in WebSphere Liberty Profile?


I am running IBM TRIRIGA with WebSphere Liberty Profile. How can I update the Java version that I am running in WebSphere Liberty Profile? With upgrades or maintenance, if I installed IBM TRIRIGA with WebSphere Liberty Profile, I might in the future need to update the Java that I am running in WebSphere Liberty Profile.

If you need guidance on how to update your Java version in WebSphere Liberty Profile, refer to the following documentation: Customizing the Liberty environment.

[Admin: The same article is also posted in the IBM TRIRIGA blog and Watson IoT Support blog.]

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IV88631: Funding allocations to multiple capital projects


Create two capital projects with identical names. Add those two projects to the program. Add funding for the first project from the fund that you created on the program. Add funding to the second project, from the same funding source.

Open the first project again, and you will see the funding you just added to Project 2 is also on Project 1. It does not create duplicate allocation records, but instead, associates the allocation to both projects, causing it to appear in both Project Fund Allocation sections.

[Admin: The same article is also posted in the IBM Support Portal as a technote.]

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Why aren’t TRIRIGA Web Services working on WebSphere 8.5.5?


TRIRIGA Web Services (WSDL) are not working on WebSphere 8.5.5 with TRIRIGA 3.4.2. The error “IncompatibleClassChangeError” is reported. The full error message is as follows:

Caused by: java.lang.IncompatibleClassChangeError:
org.apache.neethi.AssertionBuilderFactory

TRIRIGA 3.4.2 uses the Apache Neethi 3.0.2 jar to support the web services associated with the Connector for Business Applications (CBA). However, it seems that WebSphere 8.5.5.5 uses an earlier version of Neethi internally via [WebSphere root]\AppServer\plugins\org.apache.axis2.jar. The two versions of Neethi don’t particularly care for each other and result in an “IncompatibleClassChangeError” problem… Without the TRIRIGA 3.4.2 Neethi, web services do not work. Without the org.apache.axis2.jar, the WebSphere Admin Console (and probably some other things) do not work…

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