IV90171: Changing users in WF Agent requires server restart


If we add or remove users from the Workflow Agent settings on process servers (as per “best practices” to only have one “open” process server and others “restricted”), we have to restart all process servers for the change to take effect.

The 3.5.0 Administrator Console user guide [PDF] does not suggest that a restart is necessary and since this is the new “best practice”, it should be dynamic rather than require a system outage every time you make this change…

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How do you find the right color options with Style Manager?


Does anyone have a reference guide or working notes on the Style Manager?

I applied the TRIRIGA 3.5.0 skin to one of my environments, and wanted to change a few colors. Trial and error is horrible due to the number of options, similar names, and lack of alphabetical lists. There are also no pictures in the user guides anymore. I was hoping someone had some illustrations. The specific items I’m trying to change are highlighted…

  • Portals
    • The second-level menu background.
    • The color of the tab background.
  • Forms
    • The selected tab foreground color.
    • The outside border of the tab. With the muted color scheme, we need a little more definition, like a soft white, but we can’t find that option.

[Admin: This post is related to the 09.23.16 post about changing colors, and the 08.23.16 post and 09.30.16 post about Section 508 color-contrast compliance.]

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Where can you find information about IBM TRIRIGA 3.5.2 and 10.5.2?


Where is the information regarding IBM TRIRIGA Application Platform 3.5.2 and IBM TRIRIGA 10.5.2 features, installation, and more?

[Admin: This post is related to the 06.13.16 post about finding 3.5.1 and 10.5.1 information, the 12.11.15 post about finding 3.5.0 and 10.5.0 information, and the 10.01.15 post about finding 3.4.2 and 10.4.2 information. To see other related posts, search “where is the latest“ or “where can you find“.]

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UX: Does anyone know if a Space Assessment user guide exists?


I wanted to reach out to the group to see if anyone knows if a user guide exists on how to use this UX Space Assessment module. I am a trainer and wanted to know if something exists before I create a guide myself.

You can find Space Assessment information in UX Article 4: “Navigating UX“.

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Can you use CAD drawings with overlapping polylines in TRIRIGA?


Our customer has CAD drawings with some polylines overlapping each other… The left-hand side of the studio theater has seats and staircases that are elevated. Underneath those seats and staircases are other rooms on the same floor.

We would like to attach these polylines as space records in TRIRIGA. I attempted and was able to attach this drawing. All areas of the created space records are correct. Each overlapping area is double counted towards both space records as desired. The only impact we found are:

  • The TRIRIGA graphics section can only display one of the overlapping polylines on top of another.
  • Some out-of-the-box area calculations might appear incorrect, such as Usable Area will be larger than Gross Area and Measured Gross Area.

Our customer can live with the above impact, but the IBM CAD Integrator/Publisher User Guide says it is required that all boundaries are closed, with no overlap. Is attaching CAD drawings with overlapping polylines workable in TRIRIGA and CAD Integrator? Does attaching this type of CAD drawings have any other impact?

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Is there information on shared, emergency, & overflow capacity?


I am looking for additional information on the definitions and use of the Shared Capacity Factor, Emergency Capacity, and Overflow Capacity fields in the space record… I cannot seem to find these terms mentioned in the user guides. Is there any documentation on this topic that I am missing?

[Admin: This post is related to the 12.11.15 post about where to find TRIRIGA user guide PDFs in a single ZIP.]

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Why can’t you save moves in the stacking tool in TRIRIGA 3.5.1?


I’m following the user guide and working with space scenarios. When I move organizations around, I see the move list. Once I click Save, the page refreshes, but nothing is saved. Is the stacking tool functional in 3.5.1?

Looks like it’s definitely broken. A stack record with the association string of “Stack Move Request” is created when I save, but the workflows are looking for records with the association string “Stack Move”, which will generate the move line items. This is an 100% OOB environment.

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