Why can’t you view document upload screens in TRIRIGA?


A navigation item whose target is set to “External URL” and whose URL links directly to a folder no longer works. An error such as the following might occur: “An error occurred, please contact your system administrator: [MID-4077624314].”

The Java applet that uploaded documents based on the navigation item target in earlier TRIRIGA versions is deprecated due to security concerns. Most browsers no longer support Java applets. The applet upload function is replaced with an HTML5 upload function.

As a result of these changes, “External URL” navigation items in earlier TRIRIGA versions that successfully uploaded documents via portals to upload documents to a folder might no longer work. The Document Upload widget was redesigned to be used only in the context of either Document Manager or a record, not a portal. Use Document Manager directly to upload documents.

[Admin: This post is related to the 04.07.17 post about “External URL” navigation items that may no longer work, and the 07.10.15 post and 04.10.15 post about the document upload enhancement. To see other related posts, use the Document Manager tag.]

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IV94912: “External URL” navigation items may no longer work


Between the TRIRIGA 3.3.2 and 3.5.2 releases, applets were removed, the Document Manager upload widget was updated, and new security constraints were put in place. As a result of these changes, any “External URL” navigation items that worked in 3.3.2.x to upload documents may no longer work…

After the change from the applet upload to the HTML5 upload, the widget can no longer be used directly in a portal section without a record context.

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