How do you track time for off-stage work without a work task?


I’m looking for some information on how others have addressed the tracking of activities like meetings, training, and other off-stage activities without recording this time against a standing open work task?

[Admin: To see other related posts, use the Work Tasks tag.]

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Is there a way to open an existing record from a workflow?


I need to pop open an existing record from a workflow, preferably from an OnChange or OnClick event. Is it possible to do this? Or is the only way to open a record through a query? We are trying to automate our closeout procedures by attaching a barcode to our work orders. As the work order comes in for closeout, the user would scan the barcode and then open the right record.

[Admin: This post is related to the 06.12.17 post about integrating barcodes. To see other related posts, use the Barcodes tag or OnChange tag.]

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Is anyone integrating barcodes in Facility Management Software?


Is anyone doing anything with barcodes in Facility Management Software (FMS)? We want to increase our efficiency in closing out TRIRIGA work orders. So we thought that if we put a barcode on every work order and somehow have it pop up the work order, then you wouldn’t have to search in a query filter.

[Admin: To see other related posts, use the Barcodes tag.]

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Can anyone help with BIRT reports that print work orders?


I need to know if there is any other documentation available to get an in-depth knowledge of BIRT? I’m trying to do something fairly simple. I want to write a report that prints out our work orders. I can’t get the associations (triResources) to show up in the report. I know I’m missing something fairly obvious, but I have been researching this for several days and I can’t get access to associated data. I have both queries listed as data sets but can’t get them to link together.

Has anyone had any success with any other programs, besides Crystal, to push reports to specific printers without creating a separate report for each printer?

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Recipe: How do you use Real-Time Insights with TRIRIGA work orders to close a fridge door?


In a smart building, it is imperative to monitor the smooth functioning of facilities operations. One of the critical parameters to monitor is the temperature of the facility. IBM TRIRIGA is an integrated workplace management system (IWMS) which increases the operational, financial, and environmental performance of facilities.

Temperature sensors will detect the sudden increase in temperature. Events like “door left open” from refrigerators and vending machines can lead to the damage of food and grocery. A real-time event demands a real-time action, and IBM Real-Time Insights service along with Watson IoT, can not only detect the event, but also initiate an action. The action can be in the form of a web hook (HTTP) to another application, or email, or IFTTT (IF This Then That) action. In this recipe, we will initiate a work task in TRIRIGA, initiate IFTTT, and send email to a service person to close the fridge door.

Requirements

  • 1. IBM Bluemix account.
  • 2. Java Client Library for IBM Watson IoT Platform.
  • 3. Cloud instance of a TRIRIGA server (Version 10.5).

Recipe flow

This recipe is demonstrated and documented using IBM Bluemix. To simulate the sensor data, the Java Client Library for IBM Watson IoT is used. The device definition is done in the Watson IoT service. The Real-Time Insights service binds to a Bluemix application that already has the Watson IoT service. Define Watson IoT as the data source to Real-Time Insights. Configure the device and schema mapping in the Real-Time Insights dashboard. Create the rules and analytics (alerts) in the Real-Time Insights dashboard. Also, set up a TRIRIGA SaaS instance with a public IP, IFTTT trigger and action, and email configuration…

[Admin: This post is related to the 03.08.16 post about configuring a Watson IoT app on Bluemix to create TRIRIGA work orders.]

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Recipe: How do you configure a Watson IoT app on Bluemix to create TRIRIGA work orders?


In a smart building, it is imperative to monitor the smooth functioning of facilities operations. One of the critical parameters to monitor is the temperature of the facility. IBM TRIRIGA is an integrated workplace management system (IWMS) which increases the operational, financial, and environmental performance of facilities.

With real-time sensor data, the monitoring of critical parameters, like temperature, also becomes real-time. Any deviation from the standard process, like a temperature increase, should trigger a work order. IBM TRIRIGA can be used to raise that work order. This recipe guides you on how to address such deviations using the IBM Watson Internet of Things (IoT) Platform on IBM Bluemix, and the IBM TRIRIGA platform.

Requirements

  • 1. IBM Bluemix account.
  • 2. IBM Watson IoT quick-start application with an IoT sensor URL.
  • 3. Cloud instance of a TRIRIGA server.

Recipe flow

This recipe is demonstrated and documented using IBM Bluemix. The IBM Bluemix Watson IoT boiler plate application provides a sample Node Red flow which allows subscribing to device events.

The URL (https://quickstart.internetofthings.ibmcloud.com/iotsensor/) simulates the device ID which becomes an Input to the Watson IoT Node Red App. Once the device ID is put in the Node Red input node, a JSON message is sent over MQTT to the Watson IoT. Based on the temperature threshold (>45 degrees) that invokes the TRIRIGA REST API, the TRIRIGA OSLC receives the REST parameters with the JSON payload to create the work order (work task) in TRIRIGA…

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[Admin: For convenience, here are the meanings of the acronyms: JavaScript Object Notation (JSON), MQ Telemetry Transport (MQTT), Representational State Transfer (REST), Application Program Interface (API).]

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