Serraview: 8 Workplace statistics make you rethink space planning


What we think of as the “traditional office” (clusters of cubicles in the center of a space, surrounded by private offices around the perimeter) is going away — about 70% of US offices have some type of “open office” design.

Companies are starting to go beyond just workplace space planning by investing in healthy building features and looking for ways to provide more choice and autonomy to their employees, but why? Are these strategies actually working, or are they just following trends? Is it worth it to redesign your office layout and make dramatic changes to how your employees work?

Let’s dig into some statistics that shed some light on how the workspace impacts the employee experience and what that might mean for your company:

  • Innovative companies are 5 times more likely to have workplaces that prioritize individual and group workspace…
  • 69% of businesses that implemented healthy building features reported improvements in employee satisfaction and engagement…
  • People are 12% more likely to report being happy with their job when they have freedom and autonomy in their work environment…
  • 37% of job candidates will accept a job with a lower salary if the company offers appealing culture, workplace facilities and technology…
  • 42.5% of the global workforce will be mobile employees by 2022…
  • 85% of respondents in a CBRE survey expect to see increase in mobility in the workplace through activity-based workplaces…
  • 70% of employees age 16-44 say they want to be more mobile at work…
  • 30% of energy used in a commercial building is wasted

[Admin: This post is related to the 05.17.16 post about the use of meeting rooms (and collaborative overload), the 11.01.17 post by FacilitiesNet about the inefficient use of office space, and the 06.01.18 post by FM:Systems about the employee-centric workplace. To see other related posts, use the Workplace tag.]

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FM:Systems: The Power of the Mobile Employee


Announcing the launch of FM:Interact bookME

We recently launched bookME, interactive digital signage that is placed outside of meeting rooms that gives employees the ability to reserve conference room space on the fly. bookME extends the functionality of FM:Interact’s industry leading Space Management solution to the entire organization by enabling employees to view room availability and reserve spaces with a user-friendly mobile interface. It was great to see the interest around bookME throughout the show firsthand.

Flexible Workspace for the Mobile Employee

Almost every conversation I had tied back into how mobile today’s employees are and how organizations are in need of a solution that will support today’s new approaches to working, including the requirements for flexible workspace, the ability to quickly support cross-functional teams and collaborative areas that break away from the traditional practice of one employee assigned to one workstation.

FM:Systems Space Reservation module supports these new ways of working and allows organizations to provide their employees with the flexibility of reserving as-needed space when they need it — whether it be reserving a workstation for the day, a meeting space with specific amenities, or walking up to and reserving a conference room on-the-fly for an ad-hoc meeting. The configurability of our product allows organizations to meet these rapidly changing demands and help them realize new business value — all while providing their employees with a flexible workplace…

[Admin: To see other related posts, use the FM:Systems tag or Mobile tag.]

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Serraview: Wayfinding is essential for increasing work productivity


Instead of trying to increase productivity and engagement with supplemental tactics, progressive corporations are introducing wayfinding solutions to alleviate daily headaches for employees. Wayfinding is the leveraging of integrated building technologies to deliver employees real-time visibility into the availability of high demand resources, such as conference rooms, desks, and even colleagues.

According to Steelcase Inc., 40% of employees waste up to 30 minutes a day looking for meeting space. And with most employees attending 62 meetings per month, that’s a lot of valuable time lost! Wayfinding tools show employees what rooms are available now, when the room is booked, and what amenities and technologies are available per room. When employers make it simple for employees to find the type of space they need, it not only improves the employee’s overall experience in the workplace, but allows them to be more productive with their time.

In fact, according to CBRE’s 2017 Americas Occupier Survey, 53% of organizations name “promoting collaboration” as the main driver for their workplace strategy. To collaborate effectively, employees not only need the right resources but also must be able to find their fellow co-workers quickly and easily. Wayfinding tools simplify locating a colleague, and contacting them, by pulling in the employee directory. It’s as simple as searching for the person you need and clicking “call” or “email” to be instantly connected, making each collaborative session more efficient and effective.

To learn more about how wayfinding addresses these issues, watch our video…

[Admin: This post is related to the 04.13.17 post about the impact of IWMS 2.0 on today’s workplace, and the 05.17.16 post about the rising use of meeting rooms (and collaborative overload). To see other related posts, use the Serraview tag.]

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Serraview: Making the case for workplace management software


The following is a guest blog written by Alison Dahlman of Condeco Software, leading providers of occupancy sensing and digital signage technology, as well as room and desk booking tools. Condeco works with the world’s most progressive brands to reconfigure and maximize their dynamic workplaces…

Most businesses assume they have 60-70% workspace utilization, when it is significantly lower. If you take into account that real estate is among the highest expenses for a business, the financial implications for more efficient workspace usage are huge. Here’s the case for workplace management software…

  • 1. The Rising Cost of Corporate Real Estate. Globally, real estate costs are at an all-time high. As costs rise, it is imperative your company maximizes real estate and monitors usage to avoid wasted space…
  • 2. An Increase in Flexible & Remote Job Opportunities. As companies offer greater work flexibility, the number of flexible or remote employees has increased. By 2020, researchers predict that flexible working will be the main mode of working for 70% of organizations…
  • 3. Productivity is Key. Rather than measure how long someone spends at a desk, productivity needs to be monitored in terms of goals and deliverables. If you adapt to the physical and virtual world of work, you can foster greater productivity…
  • 4. Attract & Retain the Best Talent. The average cost to replace a team member is $40,000, so keeping your top talent is a worthwhile investment. Additionally, when seeking prospective employees from younger generations, think about building a corporate culture that’s more in-tune with today’s work and lifestyles…

Modern workplace technology, including room booking software, desk booking software, digital signage, and workspace occupancy sensors, help businesses address these four workplace challenges. Innovative workplace management software enables companies to simplify their space management, maximize workspace usage and minimize overall space needs, ultimately cutting costs…

[Admin: To see other related posts, use the Serraview tag.]

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FM trends in workplace design focus on occupant satisfaction


Several factors are inspiring designers to “up the ante” in the creation of office designs today. One factor is that CEOs and upper management are electing to sit and work among their employees, in order to eliminate hierarchies and spur more democratic collaborations among departments and between individuals.

Another factor is the need to provide flexible work environments for individual and shared work, while ensuring the technology required at these workstations is mobile, invisible, and where possible, wireless. Finally, in order to attract and retain new generations of employees, and keep them healthy, productive, and happy, facility managers are seeking out new inspired and imaginative approaches to workplace design. Here are two strategies that address all of those factors.

Redistribution of space

The days of the large conference room are gone (along with their large conference tables). They’re simply underutilized in an era of more mobile and smaller, shared workspaces. There’s a widespread realization that open office plans, with low panels between workstations, generate more distractions than productivity…

Multipurpose circulation space

For decades, companies have viewed circulation as a necessary evil, as space required to get employees from one area to another. As a result, designers would program in a 35 to 40 percent circulation factor. Today, designs are increasing that to upwards of 50 percent, driven by the evolution of circulation into multipurpose experiential spaces essential to creativity and collaboration…

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Serraview: HR, IT, & CRE trifecta for workplace transformation


In many organizations, the corporate real estate (CRE) team is leading the effort to transform workplaces into more modern spaces that better support the workforce. However, to be successful your workplace transformation strategy must be about more than designing better spaces…

That’s why your workplace transformation strategy should not be developed by the CRE team alone. Outcomes for the company and for employees improve with interdepartmental collaboration between your CRE, Human Resources (HR), and Information Technology (IT) teams…

What HR and IT can contribute to the workplace transformation strategy

Moving to modern workplaces with flexible seating can be a monumental shift for employees. The fact is, you’re asking them give up ownership of their desks and significantly change their work habits. In the end (when you do it right), your people will be happier and more productive. But people do resist change…

Interdepartmental collaboration: how to gain buy in and assemble a team

Here’s a three-pronged plan for convincing your HR and IT people to help with your workplace transformation strategy.

  • 1. Share what’s in it for them. When you want to engage your HR and IT teams, it’s helpful to think about the benefits of the modern workplace from their point of view…
  • 2. Include IT and HR goals in your workplace transformation strategy. Beyond simply explaining the overall benefits of modernizing the workplace, you can win over your IT and HR teams by helping them to meet their specific KPIs and objectives…
  • 3. Address their concerns about workplace transformation. Your IT and HR groups are going to have questions and concerns about your plans to implement a modern workplace. Make sure you address these in your messaging…

[Admin: This post is related to the 04.13.17 post about Serraview space management. To see other related posts, use the Serraview tag.]

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Verdantix: Serraview and Accruent partnership is good for real estate


This week, Serraview and Accruent tied the knot in a strategic partnership that brings together the providers of a best-of-breed point solution for space management and an integrated workspace management system (IWMS) solution. This deal makes perfect sense. Serraview explicitly doesn’t want to broaden out of space management. But its space management tools are much more powerful than those typically found in IWMS solutions.

While a lot of companies track the presence of employees by looking at who swipes in and out of buildings and calculating the occupancy ratio, this misses the fact that actual utilisation is considerably lower given flexible work arrangements, external meetings, and other types of absences.

Serraview (and competitors such as Rifiniti) look to create a dynamic view of how office space is used based on existing datasets such as badge swipes, any occupancy sensors present (such as those for lighting), beacons and IP activity. The numbers are shocking for many heads of real estate. Are the typical buildings they use really below 50% actual utilisation?

In Verdantix’s recent research, we found that too many firms work very hard to generate quite small savings from their utility bills and don’t spend enough time looking at space consolidation and hot-desking strategies which are high return activities. So this deal putting together Accruent’s reach and scale with this type of powerful solution is good for the corporate end users who will be able to target a much higher potential savings pool…

[Admin: This post is related to the 08.01.16 post about the competitors of IBM TRIRIGA.]

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