Spacewell: IWMS+ Smart Comfort


Turning Comfort Monitoring into Action

By Nicole Weygandt, Ph.D.

One consequence of the COVID-19 pandemic has been a surge in interest in air quality and comfort monitoring. With employees worried about possible viral exposure in the office, better understanding and communication about environmental conditions is becoming a key part of reassurance strategies.

Likewise, many companies are investing in improvements in HVAC and filtering systems to reduce the risk of circulating the virus. As in the previous cases discussed in this series, IWMS+ brings together the monitoring capabilities of smart building systems with the practical side of the IWMS…

Why Air Quality Matters

The benefits of good air quality seem apparent in the light of a public health crisis, but even before the COVID-19 outbreak there was growing recognition that healthy buildings lead to positive outcomes for users and owners alike…

This research suggests that there is significant value in investing in monitoring and maintaining comfort and air quality in office buildings. IWMS+, while not a stand-alone solution for this use case, can play an important part in delivering a healthier, better office environment…

Long-Term Benefits

While the IWMS plays a less visible role in the IWMS+ equation around comfort and air quality than in some of the other use cases that we’ve discussed, we can only unlock the value of monitoring when data lead to action. Particularly when it comes to user health and comfort, we don’t want to stop at merely diagnosing a problem, we want to ensure that the right person will be informed and will take steps to resolve it.

This post is Part 6 of an ongoing series on IWMS+. Earlier posts introduced the concept of IWMS+ and a range of smart building topics…

[Admin: This post is related to the 08.01.16 post about the CAFM, CMMS, EAM, and IWMS competitors of IBM TRIRIGA, and the 08.17.20 post about using IWMS+ to optimize room reservations. To see other related posts, use the IWMS+ tag.]

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IWMS+: Greater than the Sum of Its Parts

By Nicole Weygandt, Ph.D.

In our article, we refer to IWMS+ as “the software backbone of the future.” IWMS+ combines the power of an integrated workplace management system (IWMS) with Smart Buildings technology in a way that augments both of those distinct software categories…

IWMS+ technology integrates the two software platforms to make the IWMS function smarter and lets the Smart Buildings solution drive greater behavioral changes and other performance improvements. The result, we argue, is that IWMS+ is greater than the sum of its parts.

Why is this the case? Because both types of software platforms thrive on high-quality data, whether that’s IoT sensor data or embedded BIM/rich asset data. By integrating across the two systems, IWMS+ is able to access more high-quality, real-time data than either system would be able to do individually and deliver those insights across business silos and user types.

Effectively, an IWMS+ is a type of digital twin for workplaces…

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Where can you find info about IBM TRIRIGA Building Insights?


IBM® TRIRIGA® Building Insights is an IBM TRIRIGA Perceptive app that uses IoT data, AI, inputs from TRIRIGA and other external sources like WiFi and badge data, to deliver utilization insights about occupancy and frequency metrics for your buildings, floors, and spaces across your entire real estate portfolio.

Use Building Insights to transform workplace experiences with AI and analytical capabilities for intelligent real estate management. Use Building Insights with data from IoT sensors and Cisco DNA Spaces to understand space utilization trends, metrics, and anomalies. Use the utilization information to identify underperforming spaces and optimize space utilization within your real estate portfolio.

For more information:

[Admin: This post is related to the 06.19.20 post about finding 3.7.0 and 10.7.0 information. To see other related posts, search “where can you find“.]

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Axxerion: What is IWMS+?


IWMS+: Optimizing Room Reservation Systems

By Mehdi Khalvati

The rise of IoT technology has encouraged many companies to augment their integrated workplace management systems (IWMS) with IoT sensor technology. This win-win combination – referred to as an IWMS+ system in this article – can be a very smart financial and operational decision for your business workplace

IWMS+: At the Intersection of IWMS and IoT

IWMS+ technology integrates traditional IWMS software with IoT sensor capabilities. By working in conjunction with each other, the IWMS software is able to function in smarter ways, while the Smart Building monitoring system can be adapted to optimize workplace productivity and efficiency. Further, an IWMS+ solution is able to obtain, consolidate and analyze a rich body of IoT sensor and BIM data, allowing for high-quality, live data that could not be accessed through just one of these systems.

Smart Room Reservations with IWMS+

An IWMS+ system can augment many different workplace management functions. One of these areas is room reservations. With a traditional IWMS system, building users can reserve a room or desk for a specific amount of time. Other reservation features with a traditional IWMS include: requesting equipment or services in conjunction with the room reservation, automating setup and cleanup pre-and-post meetings, receiving check-in and booking confirmation, and having access to different types of booking touch points (mobile, kiosk, desktop).

On the other hand, a Smart Room Reservation system combines IWMS features with IoT sensor capabilities to incorporate space utilization data in addition to traditional reservation offerings. Let’s look at three different specialized offerings from an IWMS+ Smart Room Reservation system…

[Admin: This post is related to the 08.01.16 post about the CAFM, CMMS, EAM, and IWMS competitors of IBM TRIRIGA, and the 08.22.17 post by Verdantix about IWMS competition intensifying. To see other related posts, use the IWMS 2.0 tag.]

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What workplace strategies for safety can you use today?


Learn how to ensure the safety of your places and your people as you consider reopening facilities

By Laura Langendorf

Where and how we work has never seemed so complicated. As organizations grapple with when to ask employees to return to the workplace, some things are obviously out. Gone for now, are tightly packed seating arrangements, cozy collaboration spaces and crowded elevators.

Now, your “return to the workplace” strategy has to ensure the safety of your places and people as you consider reopening facilities. If you’re looking for advice on how to build your own “return to the workplace” strategy, join “The journey back to work: Business continuity and occupant well-being across your facilities“.

This session on the pragmatic “return to the workplace” is part of the TRIRIGA Academy. It’s a free and on-demand online learning platform. We know that the way you need to manage your real estate and facilities has changed. So we’re changing the way you can learn more about it.

TRIRIGA Academy replaces our annual face-to-face experience and gives you the real estate and facilities management knowledge you need… anywhere, anytime.

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[Admin: This post is related to the 04.18.20 post about monitoring space with your existing wireless network, and the 03.22.16 post about the former Watson IoT Academy, now moved to the Skills Gateway.]

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How does IBM reimagine the workplace experience?

By Laura Langendorf

2020 was poised to be a banner year for “workplace experience“. IBM, with 78M square feet of space spread across 110 countries, was hard at work creating that engaging environment… Then, almost overnight, the world changed. Suddenly, an unprecedented 95% of the IBMers found themselves working at home…

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How does EY expect the unexpected disruptions?

By Laura Langendorf

Ten years ago, Ernst & Young (EY), took an in-depth look at their workplace… EY realized that how and where people were working was changing… They also put an emphasis on technology to make people more mobile. The result was EY@Work, and the transformation of more than 150 locations around the globe…

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How does IBM TRIRIGA fit as a part of IBM Watson Works?


Give your employees the confidence to return to work

As we plan for the return back, how we manage our buildings and our spaces, and how people engage with that space, is critical. IBM can help. With IBM TRIRIGA as part of Watson Works, you can create safer spaces, focus on occupant well-being, and control costs. You can consolidate essential information into a “single source of truth” to make faster, more confident decisions and adapt to any circumstance.

Key benefits:

  • AI-driven insights to ensure dynamic space planning
  • A safer environment that considers new protocols and processes
  • Improved efficiency and reduced operating costs
  • Easy access to enterprise-wide data for critical space decisions
  • On-time, on-budget projects

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What is IBM’s Watson Works?

By N.F. Mendoza

Watson Works is a new curated set of workplace products from IBM that embeds Watson artificial intelligence (AI) into the return-to-workplace issues that the enterprise must overcome in order to figure out when to safely send employees back to the office. Some of the key items that the models and applications will address include space allocation and facilities management, which are essential in a post-COVID-19 pandemic environment.

With Watson already in play, IBM began to look at its underlying product technology to extend the scope of artificial intelligence. When the pandemic sent employees to work from home, “we began to focus on how we could bring these together,” said Kareem Yusuf, general manager of AI applications at IBM…

One of the many safety issues to consider when planning the return to the workplace post pandemic is occupancy monitoring, which ensures social distancing amongst co-workers, Yusuf said. IBM started with “lightweight things like existing Wi-Fi,” and contemplated how “to build those instrumentations. That was a starting point. Now flip that into the COVID era.” With location detection already available, IBM knew it applied to how employers had to consider certain levels of occupancy, and apply the same logic to social distancing, he said…

[Admin: This post is related to the 06.25.20 post about workplace strategies for safety that you can use today.]

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Wipro launches Digital Inspection Solution powered by IBM TRIRIGA


Wipro Limited, a leading global information technology, consulting and business process services company, today announced the launch of its Digital Inspection Solution for improved workplace safety and experience. Powered by IBM’s integrated workplace management system (IWMS) IBM® TRIRIGA®, the solution complements Wipro’s existing EngineeringNXT portfolio in the digital transformation of business operations.

The solution’s robust functionality featuring a simple end-user application can manage and complete any type of inspection across mobile phones and tablets with ease. It enables safety and compliance inspections for customers across a wide variety of industries such as retail, construction, hospitality, financial services, manufacturing, and supply chain management.

Furthermore, the solution helps streamline non-compliance issues in processes, operations and quality. It increases inspection efficiency, reduces risk, lowers costs and increases workplace safety. The environment, health, and safety (EHS) market can leverage this solution to inspect workplace infrastructure and protect the well-being of workers…

[Admin: To see other related posts, use the Wipro tag.]

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How can you monitor space with your existing wireless network?


IBM TRIRIGA and Cisco partnership provides scalable workplace utilization and occupancy monitoring

By Kendra DeKeyrel

IBM TRIRIGA and Cisco have teamed up to give you the tools you need to deploy location sensing using your existing WiFi network infrastructure. This solution helps you scale quickly and get faster, more accurate occupancy insights, to enable you to reimagine and streamline your connected spaces…

With this partnership, IBM TRIRIGA’s IoT and AI-driven insights application, IBM TRIRIGA Building Insights, now natively integrates with Cisco’s DNA Spaces cloud service. If you’re a space planner or manage facilities, you can quickly take advantage of these insights. With a lower cost to entry, you can understand how facilities are being used based on data coming in from an existing network…

If you need to quickly address new occupancy demands, please attend an IBM/Cisco webinar. Designed for space planners and facilities managers, we will explain how true occupancy insights enables you to make strategic space management decisions. Register today.

Join us on May 13 for IBM TRIRIGA Academy

Soon, we’re launching IBM TRIRIGA Academy. This is a new virtual learning platform designed for real estate and facilities professionals who want to create a smarter business. Participate in our sessions, schedule a demo, and interact with subject matter experts…

[Admin: This post is related to the 01.28.20 post about enhancing TRIRIGA UX Perceptive apps with artificial intelligence, and the 03.22.16 post about the former Watson IoT Academy, now moved to the Skills Gateway.]

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How can you enhance TRIRIGA Workplace Services Apps with A.I.?


Introducing the TRIRIGA Assistant: Enhancing TRIRIGA Workplace Services Apps with Artificial Intelligence

By Alex Melamed

Wouldn’t it be nice if your office started to act more like a team player? For employees, that would mean effortless engagement with workplace services. For facility managers, that would mean more engaged and delighted occupants who provide feedback to keep the workplace not just humming but evolving.

IBM TRIRIGA just announced numerous enhancements to the workplace experience in the latest release (10.6.1). Among these enhancements, the all new TRIRIGA Assistant. The TRIRIGA Assistant is a smart, conversational A.I. assistant, which is the same frictionless technology that we all have in our homes, and which is another way to meet the ever-growing expectations of the workforce. This A.I. assistant can help users find and reserve meeting rooms, report maintenance issues correctly, and even locate where a colleague sits. And that is just the beginning.

With the introduction of the TRIRIGA Assistant into the facility management portfolio, IBM has invited Watson to the office. The TRIRIGA Assistant is powered by IBM’s Watson Assistant platform. It’s robust and able to be extended to support custom A.I. skills and capabilities within an enterprise-grade secure cloud…

[Admin: Although it’s not an official IBM offering, here’s an intriguing avatar POC demo from the same Assistant team.]

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How can I make my facilities even smarter?

By Kendra DeKeyrel

A.I. also helps deliver a more engaging workplace experience. That’s why we included TRIRIGA Assistant in this new release. It’s a smart, conversational A.I. assistant that allows users to engage with the spaces around them. Imagine how much time employees can save by simply asking an app to reserve a conference room, order catering, submit a service request or locate an office. It’s the same frictionless technology that we all have in our homes, and another way to meet the ever-growing expectations of your workforce…

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Serraview: 8 Workplace statistics make you rethink space planning


What we think of as the “traditional office” (clusters of cubicles in the center of a space, surrounded by private offices around the perimeter) is going away — about 70% of US offices have some type of “open office” design.

Companies are starting to go beyond just workplace space planning by investing in healthy building features and looking for ways to provide more choice and autonomy to their employees, but why? Are these strategies actually working, or are they just following trends? Is it worth it to redesign your office layout and make dramatic changes to how your employees work?

Let’s dig into some statistics that shed some light on how the workspace impacts the employee experience and what that might mean for your company:

  • Innovative companies are 5 times more likely to have workplaces that prioritize individual and group workspace…
  • 69% of businesses that implemented healthy building features reported improvements in employee satisfaction and engagement…
  • People are 12% more likely to report being happy with their job when they have freedom and autonomy in their work environment…
  • 37% of job candidates will accept a job with a lower salary if the company offers appealing culture, workplace facilities and technology…
  • 42.5% of the global workforce will be mobile employees by 2022…
  • 85% of respondents in a CBRE survey expect to see increase in mobility in the workplace through activity-based workplaces…
  • 70% of employees age 16-44 say they want to be more mobile at work…
  • 30% of energy used in a commercial building is wasted

[Admin: This post is related to the 05.17.16 post about the use of meeting rooms (and collaborative overload), the 11.01.17 post by FacilitiesNet about the inefficient use of office space, and the 06.01.18 post by FM:Systems about the employee-centric workplace. To see other related posts, use the Workplace tag.]

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Verdantix: Is occupant happiness a new metric for smart buildings?


Buildings that support occupant happiness and productivity sound great. So what’s the catch? Occupant well-being and happiness is much harder to quantify compared to environmental factors such as energy efficiency. Also, there aren’t yet well-recognized rating systems, although the International WELL Building Institute is making some headway. But the bigger puzzle for the smart building ecosystem to solve is: How much do building conditions really contribute to occupant happiness? How should building investments be balanced with other areas such as IT?

[Admin: To see other related posts, use the Workplace tag or Satisfaction tag.]

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