MACS: How do you use IBM TRIRIGA in the “new normal” workplace?

Utilizing IBM TRIRIGA, you can adapt to any circumstance with the support of MACS

By Rebecca Simm

In a year where we have had to be both adaptive and responsive in the way we work, MACS can use the knowledge we have gained to improve your working environment for your organization. Utilizing IBM TRIRIGA, you can make confident decisions and adapt to any circumstance, with the support of MACS.

As we find ourselves navigating the COVID-19 pandemic, business managers are likely wondering what will happen when things return to the “new normal”. The latest research from Gartner shows at least 41% of employees will continue to work remotely, at least part of the time after working environments reopen fully…

IBM TRIRIGA can help businesses in real estate and facilities to manage their buildings effectively. Having one central database, you’ll have actionable insights to determine occupancy requirements, and how well you’re using your available space.

To secure a safe working environment for their staff, Space Planners and Facility Managers are facing a set of unique challenges. While floor plans and furniture layouts may not have changed, the new need for social distancing has. Spaces that previously had an occupancy of 20 people, are now restricted to 3-4 employees…

IBM TRIRIGA can assist you in the day-to-day running of your workplaces, ensuring all staff are safe. Making the right decisions with an intelligent real estate and facilities management solution could save your organization money and time, and most importantly, create a safe workplace for all employees…

[Admin: This post is related to the 06.25.20 post about workplace strategies for safety that you can use today.]

Continue reading →

How do you bring floor plans to life with indoor mapping?

IBM TRIRIGA and Esri ArcGIS Indoors partnership means you can add interactive indoor maps

By Lisa Barclay

Even as our workplaces are changing, there’s always the desire to take building management to the next level. Take space, for instance. There’s helpful information in every floor plan, especially as you look for ways to keep people safer…

That’s why IBM partnered with the global market leader in geographic information systems (GIS), Esri. This partnership gives you the combined power of TRIRIGA’s comprehensive IWMS for real estate and facility management with Esri ArcGIS Indoors’ complete indoor mapping system.

The result: Smart building mapping that brings TRIRIGA floor plans to life.

Imagine adding interactive indoor maps into the experience for employees and visitors as well as building management and maintenance staff. Envision the new ways you could engage with building occupants. It’s a great opportunity for improved wayfinding, productivity, and workplace experience in your facilities…

When you leverage the building data and floor plans in TRIRIGA and visualize it with Esri ArcGIS Indoors smart building mapping, you have the power…

[Admin: This post is related to the 06.25.20 post about workplace strategies for safety that you can use today.]

Continue reading →

Spacewell: IWMS+ Smart Comfort

Turning Comfort Monitoring into Action

By Nicole Weygandt, Ph.D.

One consequence of the COVID-19 pandemic has been a surge in interest in air quality and comfort monitoring. With employees worried about possible viral exposure in the office, better understanding and communication about environmental conditions is becoming a key part of reassurance strategies.

Likewise, many companies are investing in improvements in HVAC and filtering systems to reduce the risk of circulating the virus. As in the previous cases discussed in this series, IWMS+ brings together the monitoring capabilities of smart building systems with the practical side of the IWMS…

Why Air Quality Matters

The benefits of good air quality seem apparent in the light of a public health crisis, but even before the COVID-19 outbreak there was growing recognition that healthy buildings lead to positive outcomes for users and owners alike…

This research suggests that there is significant value in investing in monitoring and maintaining comfort and air quality in office buildings. IWMS+, while not a stand-alone solution for this use case, can play an important part in delivering a healthier, better office environment…

Long-Term Benefits

While the IWMS plays a less visible role in the IWMS+ equation around comfort and air quality than in some of the other use cases that we’ve discussed, we can only unlock the value of monitoring when data lead to action. Particularly when it comes to user health and comfort, we don’t want to stop at merely diagnosing a problem, we want to ensure that the right person will be informed and will take steps to resolve it.

This post is Part 6 of an ongoing series on IWMS+. Earlier posts introduced the concept of IWMS+ and a range of smart building topics…

[Admin: This post is related to the 08.01.16 post about the CAFM, CMMS, EAM, and IWMS competitors of IBM TRIRIGA, and the 08.17.20 post about using IWMS+ to optimize room reservations. To see other related posts, use the IWMS+ tag.]

IWMS+: Greater than the Sum of Its Parts

By Nicole Weygandt, Ph.D.

In our article, we refer to IWMS+ as “the software backbone of the future.” IWMS+ combines the power of an integrated workplace management system (IWMS) with Smart Buildings technology in a way that augments both of those distinct software categories…

IWMS+ technology integrates the two software platforms to make the IWMS function smarter and lets the Smart Buildings solution drive greater behavioral changes and other performance improvements. The result, we argue, is that IWMS+ is greater than the sum of its parts.

Why is this the case? Because both types of software platforms thrive on high-quality data, whether that’s IoT sensor data or embedded BIM/rich asset data. By integrating across the two systems, IWMS+ is able to access more high-quality, real-time data than either system would be able to do individually and deliver those insights across business silos and user types.

Effectively, an IWMS+ is a type of digital twin for workplaces…

Where can you find info about IBM TRIRIGA Building Insights?

IBM® TRIRIGA® Building Insights is an IBM TRIRIGA Perceptive app that uses IoT data, AI, inputs from TRIRIGA and other external sources like WiFi and badge data, to deliver utilization insights about occupancy and frequency metrics for your buildings, floors, and spaces across your entire real estate portfolio.

Use Building Insights to transform workplace experiences with AI and analytical capabilities for intelligent real estate management. Use Building Insights with data from IoT sensors and Cisco DNA Spaces to understand space utilization trends, metrics, and anomalies. Use the utilization information to identify underperforming spaces and optimize space utilization within your real estate portfolio.

For more information:

• See IBM Product Page
• See IBM Support Page
• See IBM Knowledge Center
• See TRIRIGAFEEDIA Wiki

[Admin: This post is related to the 06.19.20 post about finding 3.7.0 and 10.7.0 information. To see other related posts, search “where can you find“.]

Continue reading →

Axxerion: What is IWMS+?

IWMS+: Optimizing Room Reservation Systems

By Mehdi Khalvati

The rise of IoT technology has encouraged many companies to augment their integrated workplace management systems (IWMS) with IoT sensor technology. This win-win combination – referred to as an IWMS+ system in this article – can be a very smart financial and operational decision for your business workplace…

IWMS+: At the Intersection of IWMS and IoT

IWMS+ technology integrates traditional IWMS software with IoT sensor capabilities. By working in conjunction with each other, the IWMS software is able to function in smarter ways, while the Smart Building monitoring system can be adapted to optimize workplace productivity and efficiency. Further, an IWMS+ solution is able to obtain, consolidate and analyze a rich body of IoT sensor and BIM data, allowing for high-quality, live data that could not be accessed through just one of these systems.

Smart Room Reservations with IWMS+

An IWMS+ system can augment many different workplace management functions. One of these areas is room reservations. With a traditional IWMS system, building users can reserve a room or desk for a specific amount of time. Other reservation features with a traditional IWMS include: requesting equipment or services in conjunction with the room reservation, automating setup and cleanup pre-and-post meetings, receiving check-in and booking confirmation, and having access to different types of booking touch points (mobile, kiosk, desktop).

On the other hand, a Smart Room Reservation system combines IWMS features with IoT sensor capabilities to incorporate space utilization data in addition to traditional reservation offerings. Let’s look at three different specialized offerings from an IWMS+ Smart Room Reservation system…

[Admin: This post is related to the 08.01.16 post about the CAFM, CMMS, EAM, and IWMS competitors of IBM TRIRIGA, and the 08.22.17 post by Verdantix about IWMS competition intensifying. To see other related posts, use the IWMS 2.0 tag.]

What workplace strategies for safety can you use today?

Learn how to ensure the safety of your places and your people as you consider reopening facilities

By Laura Langendorf

Where and how we work has never seemed so complicated. As organizations grapple with when to ask employees to return to the workplace, some things are obviously out. Gone for now, are tightly packed seating arrangements, cozy collaboration spaces and crowded elevators.

Now, your “return to the workplace” strategy has to ensure the safety of your places and people as you consider reopening facilities. If you’re looking for advice on how to build your own “return to the workplace” strategy, join “The journey back to work: Business continuity and occupant well-being across your facilities“.

This session on the pragmatic “return to the workplace” is part of the TRIRIGA Academy. It’s a free and on-demand online learning platform. We know that the way you need to manage your real estate and facilities has changed. So we’re changing the way you can learn more about it.

TRIRIGA Academy replaces our annual face-to-face experience and gives you the real estate and facilities management knowledge you need… anywhere, anytime.

[Admin: This post is related to the 04.18.20 post about monitoring space with your existing wireless network, and the 03.22.16 post about the former Watson IoT Academy, now moved to the Skills Gateway.]

How does IBM reimagine the workplace experience?

By Laura Langendorf

2020 was poised to be a banner year for “workplace experience“. IBM, with 78M square feet of space spread across 110 countries, was hard at work creating that engaging environment… Then, almost overnight, the world changed. Suddenly, an unprecedented 95% of the IBMers found themselves working at home…

Continue reading →

How does EY expect the unexpected disruptions?

By Laura Langendorf

Ten years ago, Ernst & Young (EY), took an in-depth look at their workplace… EY realized that how and where people were working was changing… They also put an emphasis on technology to make people more mobile. The result was EY@Work, and the transformation of more than 150 locations around the globe…

Continue reading →

How does IBM TRIRIGA fit as a part of IBM Watson Works?

Give your employees the confidence to return to work

As we plan for the return back, how we manage our buildings and our spaces, and how people engage with that space, is critical. IBM can help. With IBM TRIRIGA as part of Watson Works, you can create safer spaces, focus on occupant well-being, and control costs. You can consolidate essential information into a “single source of truth” to make faster, more confident decisions and adapt to any circumstance.

Key benefits:

• AI-driven insights to ensure dynamic space planning
• A safer environment that considers new protocols and processes
• Improved efficiency and reduced operating costs
• Easy access to enterprise-wide data for critical space decisions
• On-time, on-budget projects

Continue reading →

What is IBM’s Watson Works?

By N.F. Mendoza

Watson Works is a new curated set of workplace products from IBM that embeds Watson artificial intelligence (AI) into the return-to-workplace issues that the enterprise must overcome in order to figure out when to safely send employees back to the office. Some of the key items that the models and applications will address include space allocation and facilities management, which are essential in a post-COVID-19 pandemic environment.

With Watson already in play, IBM began to look at its underlying product technology to extend the scope of artificial intelligence. When the pandemic sent employees to work from home, “we began to focus on how we could bring these together,” said Kareem Yusuf, general manager of AI applications at IBM…

One of the many safety issues to consider when planning the return to the workplace post pandemic is occupancy monitoring, which ensures social distancing amongst co-workers, Yusuf said. IBM started with “lightweight things like existing Wi-Fi,” and contemplated how “to build those instrumentations. That was a starting point. Now flip that into the COVID era.” With location detection already available, IBM knew it applied to how employers had to consider certain levels of occupancy, and apply the same logic to social distancing, he said…

[Admin: This post is related to the 06.25.20 post about workplace strategies for safety that you can use today.]

Continue reading →

Wipro launches Digital Inspection Solution powered by IBM TRIRIGA

Wipro Limited, a leading global information technology, consulting and business process services company, today announced the launch of its Digital Inspection Solution for improved workplace safety and experience. Powered by IBM’s integrated workplace management system (IWMS) IBM® TRIRIGA®, the solution complements Wipro’s existing EngineeringNXT portfolio in the digital transformation of business operations.

The solution’s robust functionality featuring a simple end-user application can manage and complete any type of inspection across mobile phones and tablets with ease. It enables safety and compliance inspections for customers across a wide variety of industries such as retail, construction, hospitality, financial services, manufacturing, and supply chain management.

Furthermore, the solution helps streamline non-compliance issues in processes, operations and quality. It increases inspection efficiency, reduces risk, lowers costs and increases workplace safety. The environment, health, and safety (EHS) market can leverage this solution to inspect workplace infrastructure and protect the well-being of workers…

[Admin: To see other related posts, use the Wipro tag.]

How can you monitor space with your existing wireless network?

IBM TRIRIGA and Cisco partnership provides scalable workplace utilization and occupancy monitoring

By Kendra DeKeyrel

IBM TRIRIGA and Cisco have teamed up to give you the tools you need to deploy location sensing using your existing WiFi network infrastructure. This solution helps you scale quickly and get faster, more accurate occupancy insights, to enable you to reimagine and streamline your connected spaces…

With this partnership, IBM TRIRIGA’s IoT and AI-driven insights application, IBM TRIRIGA Building Insights, now natively integrates with Cisco’s DNA Spaces cloud service. If you’re a space planner or manage facilities, you can quickly take advantage of these insights. With a lower cost to entry, you can understand how facilities are being used based on data coming in from an existing network…

If you need to quickly address new occupancy demands, please attend an IBM/Cisco webinar. Designed for space planners and facilities managers, we will explain how true occupancy insights enables you to make strategic space management decisions. Register today.

Join us on May 13 for IBM TRIRIGA Academy

Soon, we’re launching IBM TRIRIGA Academy. This is a new virtual learning platform designed for real estate and facilities professionals who want to create a smarter business. Participate in our sessions, schedule a demo, and interact with subject matter experts…

[Admin: This post is related to the 01.28.20 post about enhancing TRIRIGA UX Perceptive apps with artificial intelligence, and the 03.22.16 post about the former Watson IoT Academy, now moved to the Skills Gateway.]

How can you enhance TRIRIGA Workplace Services Apps with A.I.?

Introducing the TRIRIGA Assistant: Enhancing TRIRIGA Workplace Services Apps with Artificial Intelligence

By Alex Melamed

Wouldn’t it be nice if your office started to act more like a team player? For employees, that would mean effortless engagement with workplace services. For facility managers, that would mean more engaged and delighted occupants who provide feedback to keep the workplace not just humming but evolving.

IBM TRIRIGA just announced numerous enhancements to the workplace experience in the latest release (10.6.1). Among these enhancements, the all new TRIRIGA Assistant. The TRIRIGA Assistant is a smart, conversational A.I. assistant, which is the same frictionless technology that we all have in our homes, and which is another way to meet the ever-growing expectations of the workforce. This A.I. assistant can help users find and reserve meeting rooms, report maintenance issues correctly, and even locate where a colleague sits. And that is just the beginning.

With the introduction of the TRIRIGA Assistant into the facility management portfolio, IBM has invited Watson to the office. The TRIRIGA Assistant is powered by IBM’s Watson Assistant platform. It’s robust and able to be extended to support custom A.I. skills and capabilities within an enterprise-grade secure cloud…

[Admin: Although it’s not an official IBM offering, here’s an intriguing avatar POC demo from the same Assistant team.]

How can I make my facilities even smarter?

By Kendra DeKeyrel

A.I. also helps deliver a more engaging workplace experience. That’s why we included TRIRIGA Assistant in this new release. It’s a smart, conversational A.I. assistant that allows users to engage with the spaces around them. Imagine how much time employees can save by simply asking an app to reserve a conference room, order catering, submit a service request or locate an office. It’s the same frictionless technology that we all have in our homes, and another way to meet the ever-growing expectations of your workforce…