Learn how to ensure the safety of your places and your people as you consider reopening facilities
By Laura Langendorf
Where and how we work has never seemed so complicated. As organizations grapple with when to ask employees to return to the workplace, some things are obviously out. Gone for now, are tightly packed seating arrangements, cozy collaboration spaces and crowded elevators.
Now, your “return to the workplace” strategy has to ensure the safety of your places and people as you consider reopening facilities. If you’re looking for advice on how to build your own “return to the workplace” strategy, join “The journey back to work: Business continuity and occupant well-being across your facilities“.
This session on the pragmatic “return to the workplace” is part of the TRIRIGA Academy. It’s a free and on-demand online learning platform. We know that the way you need to manage your real estate and facilities has changed. So we’re changing the way you can learn more about it.
TRIRIGA Academy replaces our annual face-to-face experience and gives you the real estate and facilities management knowledge you need… anywhere, anytime.
[Admin: This post is related to the 04.18.20 post about monitoring space with your existing wireless network, and the 03.22.16 post about the former Watson IoT Academy, now moved to the Skills Gateway.]
How does IBM reimagine the workplace experience?
By Laura Langendorf
2020 was poised to be a banner year for “workplace experience“. IBM, with 78M square feet of space spread across 110 countries, was hard at work creating that engaging environment… Then, almost overnight, the world changed. Suddenly, an unprecedented 95% of the IBMers found themselves working at home…
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How does EY expect the unexpected disruptions?
By Laura Langendorf
Ten years ago, Ernst & Young (EY), took an in-depth look at their workplace… EY realized that how and where people were working was changing… They also put an emphasis on technology to make people more mobile. The result was EY@Work, and the transformation of more than 150 locations around the globe…
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Give your employees the confidence to return to work
As we plan for the return back, how we manage our buildings and our spaces, and how people engage with that space, is critical. IBM can help. With IBM TRIRIGA as part of Watson Works, you can create safer spaces, focus on occupant well-being, and control costs. You can consolidate essential information into a “single source of truth” to make faster, more confident decisions and adapt to any circumstance.
- AI-driven insights to ensure dynamic space planning
- A safer environment that considers new protocols and processes
- Improved efficiency and reduced operating costs
- Easy access to enterprise-wide data for critical space decisions
- On-time, on-budget projects
What is IBM’s Watson Works?
By N.F. Mendoza
Watson Works is a new curated set of workplace products from IBM that embeds Watson artificial intelligence (AI) into the return-to-workplace issues that the enterprise must overcome in order to figure out when to safely send employees back to the office. Some of the key items that the models and applications will address include space allocation and facilities management, which are essential in a post-COVID-19 pandemic environment.
With Watson already in play, IBM began to look at its underlying product technology to extend the scope of artificial intelligence. When the pandemic sent employees to work from home, “we began to focus on how we could bring these together,” said Kareem Yusuf, general manager of AI applications at IBM…
One of the many safety issues to consider when planning the return to the workplace post pandemic is occupancy monitoring, which ensures social distancing amongst co-workers, Yusuf said. IBM started with “lightweight things like existing Wi-Fi,” and contemplated how “to build those instrumentations. That was a starting point. Now flip that into the COVID era.” With location detection already available, IBM knew it applied to how employers had to consider certain levels of occupancy, and apply the same logic to social distancing, he said…
[Admin: This post is related to the 06.25.20 post about workplace strategies for safety that you can use today.]
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Wipro Limited, a leading global information technology, consulting and business process services company, today announced the launch of its Digital Inspection Solution for improved workplace safety and experience. Powered by IBM’s integrated workplace management system (IWMS) IBM® TRIRIGA®, the solution complements Wipro’s existing EngineeringNXT portfolio in the digital transformation of business operations.
The solution’s robust functionality featuring a simple end-user application can manage and complete any type of inspection across mobile phones and tablets with ease. It enables safety and compliance inspections for customers across a wide variety of industries such as retail, construction, hospitality, financial services, manufacturing, and supply chain management.
Furthermore, the solution helps streamline non-compliance issues in processes, operations and quality. It increases inspection efficiency, reduces risk, lowers costs and increases workplace safety. The environment, health, and safety (EHS) market can leverage this solution to inspect workplace infrastructure and protect the well-being of workers…
[Admin: To see other related posts, use the Wipro tag.]
IBM TRIRIGA and Cisco partnership provides scalable workplace utilization and occupancy monitoring
By Kendra DeKeyrel
IBM TRIRIGA and Cisco have teamed up to give you the tools you need to deploy location sensing using your existing WiFi network infrastructure. This solution helps you scale quickly and get faster, more accurate occupancy insights, to enable you to reimagine and streamline your connected spaces…
With this partnership, IBM TRIRIGA’s IoT and AI-driven insights application, IBM TRIRIGA Building Insights, now natively integrates with Cisco’s DNA Spaces cloud service. If you’re a space planner or manage facilities, you can quickly take advantage of these insights. With a lower cost to entry, you can understand how facilities are being used based on data coming in from an existing network…
If you need to quickly address new occupancy demands, please attend an IBM/Cisco webinar. Designed for space planners and facilities managers, we will explain how true occupancy insights enables you to make strategic space management decisions. Register today.
Join us on May 13 for IBM TRIRIGA Academy
Soon, we’re launching IBM TRIRIGA Academy. This is a new virtual learning platform designed for real estate and facilities professionals who want to create a smarter business. Participate in our sessions, schedule a demo, and interact with subject matter experts…
[Admin: This post is related to the 01.28.20 post about enhancing TRIRIGA UX Perceptive apps with artificial intelligence, and the 03.22.16 post about the former Watson IoT Academy, now moved to the Skills Gateway.]
Introducing the TRIRIGA Assistant: Enhancing TRIRIGA Workplace Services Apps with Artificial Intelligence
By Alex Melamed
Wouldn’t it be nice if your office started to act more like a team player? For employees, that would mean effortless engagement with workplace services. For facility managers, that would mean more engaged and delighted occupants who provide feedback to keep the workplace not just humming but evolving.
IBM TRIRIGA just announced numerous enhancements to the workplace experience in the latest release (10.6.1). Among these enhancements, the all new TRIRIGA Assistant. The TRIRIGA Assistant is a smart, conversational A.I. assistant, which is the same frictionless technology that we all have in our homes, and which is another way to meet the ever-growing expectations of the workforce. This A.I. assistant can help users find and reserve meeting rooms, report maintenance issues correctly, and even locate where a colleague sits. And that is just the beginning.
With the introduction of the TRIRIGA Assistant into the facility management portfolio, IBM has invited Watson to the office. The TRIRIGA Assistant is powered by IBM’s Watson Assistant platform. It’s robust and able to be extended to support custom A.I. skills and capabilities within an enterprise-grade secure cloud…
[Admin: Although it’s not an official IBM offering, here’s an intriguing avatar POC demo from the same Assistant team.]
How can I make my facilities even smarter?
By Kendra DeKeyrel
A.I. also helps deliver a more engaging workplace experience. That’s why we included TRIRIGA Assistant in this new release. It’s a smart, conversational A.I. assistant that allows users to engage with the spaces around them. Imagine how much time employees can save by simply asking an app to reserve a conference room, order catering, submit a service request or locate an office. It’s the same frictionless technology that we all have in our homes, and another way to meet the ever-growing expectations of your workforce…
What we think of as the “traditional office” (clusters of cubicles in the center of a space, surrounded by private offices around the perimeter) is going away — about 70% of US offices have some type of “open office” design.
Companies are starting to go beyond just workplace space planning by investing in healthy building features and looking for ways to provide more choice and autonomy to their employees, but why? Are these strategies actually working, or are they just following trends? Is it worth it to redesign your office layout and make dramatic changes to how your employees work?
Let’s dig into some statistics that shed some light on how the workspace impacts the employee experience and what that might mean for your company:
- Innovative companies are 5 times more likely to have workplaces that prioritize individual and group workspace…
- 69% of businesses that implemented healthy building features reported improvements in employee satisfaction and engagement…
- People are 12% more likely to report being happy with their job when they have freedom and autonomy in their work environment…
- 37% of job candidates will accept a job with a lower salary if the company offers appealing culture, workplace facilities and technology…
- 42.5% of the global workforce will be mobile employees by 2022…
- 85% of respondents in a CBRE survey expect to see increase in mobility in the workplace through activity-based workplaces…
- 70% of employees age 16-44 say they want to be more mobile at work…
- 30% of energy used in a commercial building is wasted…
[Admin: This post is related to the 05.17.16 post about the use of meeting rooms (and collaborative overload), the 11.01.17 post by FacilitiesNet about the inefficient use of office space, and the 06.01.18 post by FM:Systems about the employee-centric workplace. To see other related posts, use the Workplace tag.]
Buildings that support occupant happiness and productivity sound great. So what’s the catch? Occupant well-being and happiness is much harder to quantify compared to environmental factors such as energy efficiency. Also, there aren’t yet well-recognized rating systems, although the International WELL Building Institute is making some headway. But the bigger puzzle for the smart building ecosystem to solve is: How much do building conditions really contribute to occupant happiness? How should building investments be balanced with other areas such as IT?
[Admin: To see other related posts, use the Workplace tag or Satisfaction tag.]
We’re testing TRIRIGA Platform 3.5.3 and we noticed a difference in the (project context) “Company/Project” toggle visibility. The users have access to the license “IBM TRIRIGA Workplace Performance Management Projects” and it now displays the toggle option (it didn’t display before). When we remove this license, the toggle disappears. Is this new behavior documented anywhere? I did some research and I couldn’t find anything. Is there a way to remove this option for specific groups?
[Admin: This post is related to the 02.13.17 post about the relationship between project context and security.]
FieldFLEX, the leading developer of mobile enterprise software for corporate real estate and workplace management, announced they will be releasing a premier mobile application designed specifically for facilities engineers and inspectors to gather asset data, perform asset condition audits, and estimate repair and replacement costs. The mobile app will allow organizations to rapidly collect and establish accurate asset records, support sustainable funding models, make critical decisions in a shorter time, and feed data directly into the capital planning and operational process…
The FieldFLEX FCA application is fully integrated with the FieldFLEX mobile platform and offers organizations a flexible, highly-scalable, IoT-enabled mobile solution that provides opportunities to reduce costs and risks. The FieldFLEX mobile platform builds a culture of engagement by connecting mobile employees with their workplace for real-time interaction. The suite of mobile enterprise productivity apps includes asset tracking and logistics, and field operations such as inspections, facility assessments and surveys. Compatible with iOS, Android, and Windows, FieldFLEX apps seamlessly integrate with the enterprise IWMS.
[Admin: To see other related posts, use the FieldFLEX tag.]
IWMS (Integrated Workplace Management System) vendors continue to launch a flurry of new products aimed at helping employees better navigate workplaces and book space. Some of the latest product releases make interactive kiosks and touch screens central to the proposition – providing employees tools that can be easily accessed while moving through buildings.
Witness FM:Systems launching bookMe in October 2017 which enables employees to use digital signage and mobile apps to find and reserve space, and Trimble launching LiveSign Pro Touch Panels in November 2017 powered by Manhattan software, enabling the convenient booking of space. Other IWMS vendors such as ARCHIBUS and Planon also make their reservation solutions on touchscreens.
What is interesting about these emerging digital signage solutions is the focus on engaging employees beyond the desktop. This is a different mindset to what’s occurred historically, when many IWMS applications were designed for desktops with mobile apps added later. Why is that important? It allows for solutions that are designed to be used by employees on-the-go, with a very specific specification around engaging building users with simple and intuitive user interfaces…
[Admin: This post is related to the 10.31.17 post about FM:Interact bookME. To see other related posts, use the Verdantix tag, FM:Systems tag or Mobile tag.]