Serraview: 8 Workplace statistics make you rethink space planning


What we think of as the “traditional office” (clusters of cubicles in the center of a space, surrounded by private offices around the perimeter) is going away — about 70% of US offices have some type of “open office” design.

Companies are starting to go beyond just workplace space planning by investing in healthy building features and looking for ways to provide more choice and autonomy to their employees, but why? Are these strategies actually working, or are they just following trends? Is it worth it to redesign your office layout and make dramatic changes to how your employees work?

Let’s dig into some statistics that shed some light on how the workspace impacts the employee experience and what that might mean for your company:

  • Innovative companies are 5 times more likely to have workplaces that prioritize individual and group workspace…
  • 69% of businesses that implemented healthy building features reported improvements in employee satisfaction and engagement…
  • People are 12% more likely to report being happy with their job when they have freedom and autonomy in their work environment…
  • 37% of job candidates will accept a job with a lower salary if the company offers appealing culture, workplace facilities and technology…
  • 42.5% of the global workforce will be mobile employees by 2022…
  • 85% of respondents in a CBRE survey expect to see increase in mobility in the workplace through activity-based workplaces…
  • 70% of employees age 16-44 say they want to be more mobile at work…
  • 30% of energy used in a commercial building is wasted

[Admin: This post is related to the 05.17.16 post about the use of meeting rooms (and collaborative overload), the 11.01.17 post by FacilitiesNet about the inefficient use of office space, and the 06.01.18 post by FM:Systems about the employee-centric workplace. To see other related posts, use the Workplace tag.]

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Verdantix: IWMS vendors extend reservations with digital signage


IWMS (Integrated Workplace Management System) vendors continue to launch a flurry of new products aimed at helping employees better navigate workplaces and book space. Some of the latest product releases make interactive kiosks and touch screens central to the proposition – providing employees tools that can be easily accessed while moving through buildings.

Witness FM:Systems launching bookMe in October 2017 which enables employees to use digital signage and mobile apps to find and reserve space, and Trimble launching LiveSign Pro Touch Panels in November 2017 powered by Manhattan software, enabling the convenient booking of space. Other IWMS vendors such as ARCHIBUS and Planon also make their reservation solutions on touchscreens.

What is interesting about these emerging digital signage solutions is the focus on engaging employees beyond the desktop. This is a different mindset to what’s occurred historically, when many IWMS applications were designed for desktops with mobile apps added later. Why is that important? It allows for solutions that are designed to be used by employees on-the-go, with a very specific specification around engaging building users with simple and intuitive user interfaces…

[Admin: This post is related to the 10.31.17 post about FM:Interact bookME. To see other related posts, use the Verdantix tag, FM:Systems tag or Mobile tag.]

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Planon: How do you create the best workplace for millennials?


Research by PwC (Millennials at work: Reshaping the workplace) shows that from 2020, half of all employees will be millennials (roughly speaking, those born between 1985 and 2000). The workplace expectations of these new talents would appear to differ from those which organisations have been used to so far. What should a facility manager take into account now that the number of millennials preparing to enter the workforce is growing?

The workplace is more than a place to work

Organisations which only offer flexible workplaces need to devote some thought to other methods of making millennials happy in the workplace. This might be done by offering supplementary facilities; for instance, 36 percent of those asked thought the presence of a wellness or relaxation area is important, while only 14 percent of organisations actually offer this. Other issues which millennials consider important include an eating facility, coffee bar, sleep/rest area, and the provision of greenery.

These observations are supported by recent research by Deloitte (the 2017 Deloitte Millennial Survey). This survey concludes that millennials are open to flexible workplaces, but are however fearful that their workplace will become sterile and impersonal as a consequence. They feel the workplace should be a cozy place where they feel at ease. By offering more than just a place to work when setting up the workplace, organisations take these concerns seriously…

[Admin: To see other related posts, use the Planon tag or Workplace tag.]

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FM:Systems: The Power of the Mobile Employee


Announcing the launch of FM:Interact bookME

We recently launched bookME, interactive digital signage that is placed outside of meeting rooms that gives employees the ability to reserve conference room space on the fly. bookME extends the functionality of FM:Interact’s industry leading Space Management solution to the entire organization by enabling employees to view room availability and reserve spaces with a user-friendly mobile interface. It was great to see the interest around bookME throughout the show firsthand.

Flexible Workspace for the Mobile Employee

Almost every conversation I had tied back into how mobile today’s employees are and how organizations are in need of a solution that will support today’s new approaches to working, including the requirements for flexible workspace, the ability to quickly support cross-functional teams and collaborative areas that break away from the traditional practice of one employee assigned to one workstation.

FM:Systems Space Reservation module supports these new ways of working and allows organizations to provide their employees with the flexibility of reserving as-needed space when they need it — whether it be reserving a workstation for the day, a meeting space with specific amenities, or walking up to and reserving a conference room on-the-fly for an ad-hoc meeting. The configurability of our product allows organizations to meet these rapidly changing demands and help them realize new business value — all while providing their employees with a flexible workplace…

[Admin: To see other related posts, use the FM:Systems tag or Mobile tag.]

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Verdantix: SpaceIQ seeks to disrupt the IWMS marketplace


SpaceIQ, a provider of IWMS and CAFM solutions, announced its official company launch. Headquartered in Silicon Valley, SpaceIQ offers a workplace management platform that supports customers with space planning, move management and real estate data management. It aims to bring a next-generation IWMS solution to market which is employee-centric, prioritizes user experience and responds to the latest real estate trends such as worker productivity and employee engagement…

SpaceIQ’s focus on user experience feels very in line with market requirements. Verdantix finds that SpaceIQ could also consider developing broader functionality into areas such as maintenance management or lease management. Our research shows that large customers are keen to implement a platform from a single vendor with multiple modules spanning real estate and facilities management, as they rationalize IT systems and look for the benefits of centralized data…

[Admin: This post is related to the 08.01.16 post about the competitors of IBM TRIRIGA, and the 08.22.17 post by Verdantix about IWMS competition intensifying. To see other related posts, use the Verdantix tag or IWMS 2.0 tag.]

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Serraview: Wayfinding is essential for increasing work productivity


Instead of trying to increase productivity and engagement with supplemental tactics, progressive corporations are introducing wayfinding solutions to alleviate daily headaches for employees. Wayfinding is the leveraging of integrated building technologies to deliver employees real-time visibility into the availability of high demand resources, such as conference rooms, desks, and even colleagues.

According to Steelcase Inc., 40% of employees waste up to 30 minutes a day looking for meeting space. And with most employees attending 62 meetings per month, that’s a lot of valuable time lost! Wayfinding tools show employees what rooms are available now, when the room is booked, and what amenities and technologies are available per room. When employers make it simple for employees to find the type of space they need, it not only improves the employee’s overall experience in the workplace, but allows them to be more productive with their time.

In fact, according to CBRE’s 2017 Americas Occupier Survey, 53% of organizations name “promoting collaboration” as the main driver for their workplace strategy. To collaborate effectively, employees not only need the right resources but also must be able to find their fellow co-workers quickly and easily. Wayfinding tools simplify locating a colleague, and contacting them, by pulling in the employee directory. It’s as simple as searching for the person you need and clicking “call” or “email” to be instantly connected, making each collaborative session more efficient and effective.

To learn more about how wayfinding addresses these issues, watch our video…

[Admin: This post is related to the 04.13.17 post about the impact of IWMS 2.0 on today’s workplace, and the 05.17.16 post about the rising use of meeting rooms (and collaborative overload). To see other related posts, use the Serraview tag.]

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Verdantix: Are user-focused apps the new focus of IWMS innovation?


In recent months, there has been a hive of activity across employee engagement apps in the real estate and facilities management software market. For example, iOffice launched “Hummingbird”, an employee-centric layer for IWMS, IBM and ISS are piloting a digital concierge service which assists occupants in managing everyday workplace tasks such as room booking or organizing catering, and MCS launched a virtual personal assistant “Sumi” that can support the booking of rooms.

The latest product launch from UK-based software firm FSI is “Concept Advantage” – a series of user-focused apps which can be used alongside FSI’s Computer-Aided Facilities Management (CAFM) software. The initial range of apps includes “ChatLog” – a facilities help-desk that resembles common social media platforms, and “OurSay” – a crowd-sourcing and voting tool to enable workers to contribute to facilities management decisions. FSI believes the app will also reduce the time that facilities help-desks spend receiving calls around building issues.

The recent innovation around purpose-built user-focused apps represents a break from traditional practice. For many decades, the user interface of IWMS and CAFM software has largely been built around the needs of “power users” such as Real Estate or Facility Directors. Whilst it has been possible to configure the user interface to simplify it, the result is not always a clean and intuitive user experience. The recent user-centric product updates are likely to be welcomed by customers.

We continue to hear that buyers look for a high-quality user interface from their facility management software…

[Admin: This post is related to the 06.06.17 post about employee-facing tech in the workplace. To see other related posts, use the Verdantix tag.]

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