Why can’t a non-Admin user see reservable spaces in organization?


We have some reservable spaces with system geography and system organization settings. A non-Admin user also has the same geography settings. There are security groups for reservations, and organizations and geography security groups are assigned to him. The geo and org security groups have the same geo and org as the space and profile. But the non-Admin user still isn’t able to see spaces.

He is only able to see them when the first level of the org hierarchy is provided in the group (i.e. \Organization). But as soon as the second level is given in the group, he isn’t able to see them. Can anyone help me on this? I think there is some issue in the org, but I don’t know exactly where it is.

[Admin: To see other related posts, use the Geography tag or Organizations tag.]

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Can anyone help with extracting data via Oracle SQL Developer?


Does anyone have any experience in extracting TRIRIGA data from the database directly through Oracle SQL Developer? I am trying to extract through SQL code, and combine in one table, the data from triSpace, triSpaceClassCurrent, and triSpaceStandardsSpec. The idea is to create a single table with all spaces, space classifications, and space standards.

[Admin: To see other related posts, use the Oracle tag or SQL tag.]

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Why doesn’t CAD Integrator “Smart Attach” load all the valid spaces?


Sometimes when using TRIRIGA CAD Integrator “Smart Attach”, some of the spaces are not being uploaded. There were 3D shapes around some spaces. There were values greater than 0 on z= dimension.

TRIRIGA does not support 3D polylines. You may have shapes with a value greater than zero on the z= dimension. You can find these using the AutoCAD PLIST command. To resolve this issue, it is necessary to use the AutoCAD “Flatten” command to force all polylines to be 2-dimensional. Other things to check: (1) The polylines are closed, (2) The shape and labels are on the layer you are selecting during the Smart Attach process, (3) The label is within the polyline boundary.

[Admin: To see other related posts, use the Smart Attach tag.]

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Serraview: Workplace strategies are revolutionizing office space


The modern workplace is transforming the way people think about their office space. Leading enterprises are leveraging their workplace to benefit their business and their people. We recently hosted a webinar to address the best practices for the modern workplace…

How to Take a Workplace from Lifeless to Lively

When beginning a workplace transformation, you must gather data to understand how your company and how employees work. There are many ways to collect data, but Jill Zunshine presents 3 steps that cannot be forgotten.

  • Business Strategies: Understand each business line and function areas of your business…
  • Employee Feedback: Gather and analyze engagement scores and satisfaction surveys…
  • Utilization Percentages: Collect how space is being used and what spaces are being used for what type of activity…

Technology in the Modern Workplace

From experience, Tom Zampini sees three problems that have arisen regarding the modern workplace:

  • Over Spending: Large and inflexible portfolios are heavily underused.
  • Failure to Embrace Digital: There’s a failure to embrace digital, and thinking that mobility undermines productivity.
  • Working Environment: Companies are either working in new ways in old spaces, or working in new spaces that impede real work…

Industry Trends & Consulting Experiences

Once you have an activity-based work (ABW) environment, how do you support the employee’s productivity and innovation? Luc Kamperman follows 3 factors to lead to better performance and personal satisfaction.

  • Autonomy: People want to explore, learn, and foster their inner drive. This can be supported by giving people control in their environment.
  • Mastery: Employees should strive to get better at doing things, and encourage improvements and growth.
  • Purpose: What is connecting them to their work and workplace?

[Admin: This post is related to the 04.20.17 post about taking a workplace from lifeless to lively. To see other related posts, use the Serraview tag.]

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UX: Can you provide the command to vulcanize the Space apps code?


We did some customizations on the Space Assessment and Space Management apps in TRIRIGA 10.5.2/3.5.2.2. I made the changes on the non-vulcanized version of Space Assessment and Space Management. I want to vulcanize the code after the modifications. Can you provide the steps and command to vulcanize them?

Basically, I ran into the following error when I type in the “tri-vulcanize” command. But I already installed tri-vulcanize. Do you know the root cause for this error?

'tri-vulcanize' is not recognized as an internal or external command, operable program or batch file.

Take a look at the following links:

That error occurs when the “npm install tri-vulcanize -g” command has failed. Did you include the -g option when running the install?

[Admin: To see other related posts, use the Vulcanize tag.]

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IV97201: Durations for room setup and breakdown aren’t correct


Regarding the setup and breakdown tasks for rooms, the Start and End times of these tasks are only influenced by relevant service assignment matrix (SAM) service level agreements (SLAs), and not by the Room Setup and Breakdown times of the space. If there are no SAM records, the duration of the task is taken as 0 (i.e. the Start and End times are the same).

The Start and End date-times on the reserve work task records that were created for the Setup and Breakdown times on the space were populating the values from SAM (not the reservation). The issue has been resolved to populate the date values from the space by adding a new list value “Use Reservation” to the “Task Assignment Dates Rule” list field on the service plan record, which is used for service plan records that are created for reserve functionality. This will allow the dates to be used from the reservation and not SAM.

Also, the list values “Available Mid-Reservation” and “Available for Entire Reservation” in the “Reserve Service Type” list field on the reserve work task template have been removed, since our current structure does not support these two values for the reservation use case.

Note for upgrade customers: These list values have been removed from the as-shipped application. These values will not be removed through an object migration (OM) package. So, you have to manually remove these values from your environment if they are not being used anywhere.

[Admin: This post is related to the 11.16.16 post about searching for rooms with setup and breakdown times. To see other related posts, use the Reservation tag.]

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